Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. In June 2020, in the midst of the pandemic, Rebecca and her mother — child psychiatrist and scientist Dr. Helen Egger — launched Little Otter. It’s all about the family setting.

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Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. The fall of in-person support makes sense, of course; 2020 saw the fall of in-person everything.

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UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

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UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. . Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. .

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Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. In his Black Friday: Abandoned Malls series , he traveled around the US to document “ dead malls ”, the name given to malls that have been vacated and neglected.

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User Testing Reporting Tools Customer Experience Travel 206

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

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UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

FEBRUARY 17, 2021

Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Topics: Inventing The Future, Implications of 2020 Panel discussion, No excuses: How to attract, hire, and grow diverse product teams, and much more. February Product Conferences.

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Research Software User Testing Product Research Analytic Tools 98

Roy Madden

AUGUST 17, 2021

Monitors breaches and vulnerabilities that could put clients at risk…and creates proactive solutions before they become disasters. THE CUSTOMER WillowTree, Digital Product Consultancy. Started using Feedly For Cybersecurity: 2020. THE SOLUTION Reducing the volume of information to only critical insights.

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Data Visualization Reporting Tools Research Software User Testing 87

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

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UX Research Software Reporting Tools Analytic Tools 168

freshtrax

AUGUST 31, 2021

Then, of course, there is the rapid change in the world in 2020, due to the pandemic. Incidentally, almost all of this process was done remotely, using online tools to connect the teams in Japan and the US. Research & Validation: Understand the Japanese market and validate your product-solution fit. btrax mood board.

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The Product Coalition

APRIL 5, 2020

the names, characters, businesses, places, events, and identifying details have been changed to protect the reputations and privacy of all parties involved. They also do their best to hire specialists to build back end systems to ensure that the private information of the company and their clients are safe and secure.

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Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. The 2020 Summer Olympics in Tokyo finally took place. There is so much knowledge in the sales CRM systems.

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PMLesson's Ace the PM Interview

MAY 12, 2020

Also an ex-Googler, ex-consultant, Berkeley Haas MBA and Cornell alum. The header should have the date, title and name of the recipient, and address to the extent available. The sign-off can be a simple “Sincerely, <name>” What else should I include in the content? Hi, I’m Johna Seo, currently a PMM at Dropbox.

Product Marketing 52

Product Marketing User Testing Marketing Research Software 52

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. If you’re looking for a change in career in 2020, then product management might be the perfect role for you. As the SaaS industry continue its rapid growth, the number of product managers is sure to increase further.

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Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. So for this report, we evaluated over 1,000 apps.

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Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

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Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store.

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Revulytics

DECEMBER 16, 2019

Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers. If you’d like to immerse yourself in product management learning alongside fellow product leaders in 2020, here are our top picks that you don’t want to miss: Mind the Product, San Francisco, CA.

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Analytic Tools CTO Coach Research Software Technical Review 76

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

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UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. I was a consultant, not part of the company. But I also advise designers not to oversee the business side of the relationship.

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Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. So G2 in contrast to Atlassian is a marketplace, instead of a SaaS company.

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Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

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Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. BoS USA 2019 BoS Europe 2020. an analytics tool?

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Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. BoS USA 2019 BoS Europe 2020. One major challenge is that your stakeholders DO NOT WANT the same things. Upcoming Events.

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Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. BoS USA 2019 BoS Europe 2020. Now, we are a systems management solution.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Userpilot

FEBRUARY 25, 2021

That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. In this SaaS marketing playbook, we have compiled the hottest trends in growth marketing as told by real people on the field. SaaS Marketing Playbook Table of Contents. SEO for SaaS Marketing.

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Business of Software Conference

JUNE 27, 2019

In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. Upcoming Events.

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Business of Software Conference

JULY 13, 2020

Online Masterclasses BoS USA Online 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? For Business of Software, for this conference I think each of us have a version of the game we might be playing. Video, Transcript, & Sketchnote below. So it worked!

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Business of Software Conference

DECEMBER 11, 2019

Bethany has been a firm believer in agile for many years and has been bringing the joy of lean, kanban, and scrum to the workplaces of many through thoughtful and direct communication and consultation. BoS Europe 2020 BoS USA 2020. from Business of Software Conference. I look at working software. Upcoming Events.

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Alchemer Mobile

OCTOBER 22, 2020

If you’re in digital product management, 2020 has been a roller coaster. Brilliant product management decisions made in 2020 have shaped the course of the future for companies across all industries. And, let’s face it, most of us are ready to move quickly through the rest of 2020 and focus on the possibilities 2021 holds.

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Books Research Software Feedback Software Product Management 236

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! April is returning to BoS in 2020! BoS Europe 2020 BoS USA 2020. The research on this is kind of interesting. Upcoming Events. Transcript.

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Crafty CTO

JUNE 28, 2023

The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. Just to name a few: LLMs on a Phone: People are running foundation models on a Pixel 6 at 5 tokens / sec.

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Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. BoS Europe 2020 BoS USA 2020. or a consultant or thinking about doing a startup? Upcoming Events.

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Analytic Tools Research Software Data Visualization Software Review 40

Business of Software Conference

JUNE 19, 2020

Online Masterclasses BoS USA Online 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. We have software margins.’

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