Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! NPS scores or bug reports). The next step involves collecting relevant customer data with appropriate analytics tools. Are you in? This could be website data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Gainsight

SEPTEMBER 1, 2020

Buying technology for your CS team can feel very similar. You know you need to think long-term – there’s nothing worse than unpacking all your boxes, getting settled, and realizing you now need an office to work from home (welcome to 2020!). Reporting made easy, not rigid. With your CRM! Talk about expertise! But beware!

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. In 2020, there was an unfathomable global pandemic. At Mixpanel, we’ve created a product-analytics dashboard to spot and help us remedy issues that could arise from a recession, as well as identify opportunities to go on the offensive and increase market share.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. If you sell software today, there’s a 99.9%

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Amplitude

JUNE 23, 2020

Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Amplitude Engage lets you automatically send your behavioral segments in Amplitude to ad networks, marketing automation tools, and personalization engines for retargeting. Share bulk dashboard filters. New in Analytics. New in Pathfinder.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

eG Innovations

NOVEMBER 3, 2022

for the Amazon WorkSpaces service for digital workspaces. The NICE DCV streaming protocol is also utilized by popular services, like Amazon Appstream 2.0, NICE DCV includes key enterprise features including: Audio codecs and technologies. streaming service, often leveraged by ISVs such as Siemens to deliver CAD/3D apps as SaaS.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

The Product Coalition

MAY 3, 2020

Fast forward to 2020?—?a With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. This article is a review of a newbie platform, Ubercircle. What’s Ubercircle 2.0?

Research Software 88

Research Software Reporting Tools Startups Customer Experience 88

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans. Easily move dashboard widgets between dashboards.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1]

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

eG Innovations

NOVEMBER 19, 2020

This short article was first published on the Dutch IT Channel on 17 October, 2020. This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. And when ‘something’ does not function properly, the customer calls the SLTN Service Desk.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. At Citrix, we focus on providing solutions to improve that experience so that people can work from anywhere.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JANUARY 8, 2021

On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. Well, software is not one of them. Let’s take a look at the average NPS score across several common industries from the Retently 2020 NPS Benchmark report. What is NPS? Source: Userpilot.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

The Product Coalition

FEBRUARY 26, 2020

Here are our recommendations for alternatives in 2020?—?Vplayed billion by 2027, as per a report from Grand View Research, Inc. The streaming services are primarily offered on ad-based monetization models. Unlike its younger competitors, Brightcove lacks flexibility and range in its streaming services. Vplayed and Dacast.

Analytic Tools 15

Analytic Tools Research Software Reporting Tools Data Visualization 15

Modus Create

MARCH 26, 2020

Humanity’s ingenuity is often best demonstrated at times of crisis, and the 2020 SARS-CoV-2 – the virus that causes COVID-19 – pandemic is a clear example of this. ” – UW Institute for Protein Design , February 24, 2020. Rosetta@Home uses the Berkeley BOINC platform.

Reporting Tools 83

Reporting Tools Artificial Inteligence Download Dashboard 83

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . They research technologies their customers find useful. Make it Company-Wide .

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. The solution is supported by both Microsoft and Citrix. The solution is supported by both Microsoft and Citrix.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. The rise of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

Feedback Software 52

Feedback Software Research Software Reporting Tools Software Review 52

Gainsight

DECEMBER 14, 2020

We were instantly using all the different tools, and it solved a central pain point. Relationships is a powerful tool for us, too. We just started tracking this at the top of 2020. We use the reporting tools and dashboard heavily, as well. Garin: Gainsight came to us through one of our acquisitions.

Data Visualization 52

Data Visualization Customer Feedback User Friction Customer Experience 52

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Data Designer is the first-ever data exploration solution that’s purpose-built for CS teams. Are you all caught up?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

Userpilot

MARCH 31, 2023

We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Many tools offer front-end event tracking with no need for developer help. Amplitude is an analytics tool with a range of event analytics features. Features & Events dashboard in Userpilot.

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Usersnap

MAY 26, 2020

Replays of all 50 talks available now till June 2020. and in the past 20 years I was in the B2B industry, always surrounded by web technology. I love what you can do online and how technology shapes our world. I want to talk about how we found our way to customer-centricity and how our product became a feedback platform.

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Indicative

SEPTEMBER 8, 2020

We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Indicative is making it easier to share your query results with a new addition to our reporting suite, available for Enterprise customers. Try it out in Dashboards ! Dashboards are now read-only in mobile. Hello everyone!

Data Visualization 59

Data Visualization Reporting Tools Feedback Software User Testing 59

Userpilot

APRIL 16, 2021

You can use tools like Userpilot to create contextual onboarding for your users to help them derive value from your product right away and thus improve your average LTV and the LTV:CAC ratio. It gained 1,200 new customers in 2020. This means the LTV for each customer of company X during 2020 was 9 times its CAC.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Birst BI

FEBRUARY 13, 2018

Today, Constellation Research , a leading technology research and advisory firm based in Silicon Valley, announced that Birst, an Infor company, for the fourth consecutive time, has been named to the Constellation ShortList for Cloud-Based Business Intelligence and Analytics Platforms.

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Embedded Analytics Data Visualization Analytic Tools Research Software 66