Gainsight

MAY 3, 2023

At Pulse 2023 , the largest conference in the Customer Success industry, we’re dedicating an entire track to unpacking Digital Customer Success (DCS): Digital Strategies to Help You Achieve More With Less. Agarwal is bringing AI into the chat at Pulse 2023. Don’t miss Agarwal’s session, Customer Success in the Age of ChatGPT.

Data Visualization 52

Data Visualization ChatGPT Customer Experience Education 52

Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? Welcome to the stage, ChatGPT.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Userpilot

APRIL 6, 2023

How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience? Best AI tools for customer success managers (CSMs). Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots.

Data Visualization 96

Data Visualization Analytic Tools Research Software Customer Experience 96

Product Warrior

JANUARY 26, 2023

But I predict 2023 will be the year product management will get to reap the benefits of both, thanks to the impact of cognitive automation. And that’s why CEOs should and will invest in them, because effective product management bolstered by new technology lowers operating costs and grants their company a competitive advantage.

Research Software 52

Research Software ChatGPT Product Management Product Manager 52

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023? Davin O’Dwyer , Senior Managing Editor. Intercom on Product: How ChatGPT changed everything.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Tali directs Texthelp’s product management team in the Nordic region, which creates products tailor-made for the educational market in Sweden, Norway, and Denmark. One of her first steps?

Analytic Tools 220

Analytic Tools Research Software Product Research Data Visualization 220

Userpilot

JULY 24, 2023

Consider a few: Chat GPT OpenAI released a demo of ChatGPT on November 20, 2022. Although this was the third iteration of the GPT (GPT-1 was released in June 2018), it was only with this release that GPT went truly viral. In just five days, ChatGPT had attracted over a million users. on social media.

Product launches 91

Product launches User Testing Product Research ChatGPT 91

The Product Coalition

DECEMBER 10, 2023

ChatGPT is so powerful since it prevents us from having to start thinking about things ourselves. Remember ChatGPT and the editing exercise? The best way to do so is to give them something to argue about since they don’t always know they disagree with you. That’s what you are trying to do here.

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ChatGPT Leadership Customer Experience Finance 120

Business of Software Conference

SEPTEMBER 20, 2023

Gallup’s research reveals that businesses make the wrong managerial choices a staggering 82% of the time, leaving just one out of every ten managers genuinely effective in their role. A recent survey unveiled a 17% gap between a manager’s perceived effectiveness of such meetings and their team members’ perception.

ChatGPT 52

ChatGPT Feedback Software Research Software Product Research 52

Gainsight

OCTOBER 4, 2023

Users have an expectation in today’s Customer Success Management Platform market that their vendor will have gen AI built into their platform in a meaningful way, but many vendors simply lack maturity with AI. The Next Generation of Horizon AI: Gen AI 2023 brought a wave of new AI innovations to the market and Gainsight was part of this wave.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

The Product Cafe

APRIL 26, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. trillion in 2023, businesses are in a frenzy to grab our attention and drive us toward their products. Want to look at the opportunities in product management with AI?

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. About 73% of U.S. This includes the SaaS industry too.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Business of Software Conference

DECEMBER 15, 2022

We’ve been playing around with AI and we asked ChatGPT to, ‘Write a SaaS Newsletter With AI’ I predict 2023 will be the year AI becomes mainstream. At first glance, it was pretty impressive, typing away to produce this… Hello! A new mobile app that will allow you to access and use our software on the go.

Feedback Software 40

Feedback Software ChatGPT Data Visualization User Testing 40

Userpilot

FEBRUARY 25, 2024

You can bring the power of artificial intelligence to your SaaS by leveraging AI tools such as ChatGPT to improve user experience. Companies are increasing investment in security The average cost of a data breach in 2023 was $4.45 This way, creating tooltips, modals, and banners is a breeze.

Analytic Tools 101

Analytic Tools Data Visualization User Testing Reporting Tools 101

Department of Product

NOVEMBER 2, 2023

Knowledge Series – How to manage API integrations In this Knowledge Series, we explore some of the most important aspects of managing third party API integrations so that you’re fully equipped to deal with the complexities of API integrations and everything they entails. One video has amassed over 3.4 million views.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! You might remember that at the start of 2023 , I announced that I wasn’t setting any goals for the year. As 2023 wound down, I started to reflect on the year and to also look forward to 2024. I was disappointed that 2023 didn’t turn out as planned.

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ChatGPT Feedback Software Product Research Generative AI 199

Modus Create

JUNE 20, 2023

Here’s what’s capturing the attention of global enterprises in 2023. Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure. billion in value.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Product Talk

SEPTEMBER 6, 2023

Arne Kittler [Product at Heart Co-Organizer]: For our next session, which will be, again, totally different than the two formats we’ve had before, I have the great pleasure of introducing two of the leading voices in product management today, Teresa Torres in conversation with Petra Wille. Teresa: Yes. I’m introverted.

Product Research 236

Product Research User Testing ChatGPT Research Software 236

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. 10:30: Chris Mele: Investors, Pricing Science, and Optionality Mastering software pricing is as important as product management Pricing strategies such as pay as you go, etc. Which created conflict later on. Easy, but first we need to finish rebuilding …, migrating.,

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Lenny Rachitsky

DECEMBER 12, 2023

I want to accelerate my PM career Fundamentals 14 habits of highly effective product managers How to know if you’re doing a good job as a product manager What is product management How to get into product management (and thrive) Should I become a product manager?

User Testing 85

User Testing B2C Product Research B2B 85

Usersnap

JUNE 15, 2023

Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. To help you out, I’ve put together this extensive guide on the product management process.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

JULY 4, 2023

In this section we talk about the “Coming soon” page, the boom of ChatGPT and AI-generated comments on Product Hunt, the platform’s new anti-spam policy, and the Randomized Homepage. Results: Nitro (November 2021): 4th place, 337 upvotes by end of launch day, 500+ as of April 2023 Nitro 2.0 The conclusion? were launched.

Customer Experience 113

Customer Experience B2B ChatGPT Reporting Tools 113

The Product Coalition

MAY 20, 2023

Managing companies, like households, come with an often overlooked mental load. It’s not just the physical act of renovating that’s giving us pause, but the mental load of managing it alongside everything else we have going on. But perhaps the most meaningful cause for mental load though is the management toll for each project.

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ChatGPT Software Review User Testing Customer Experience 97

Product Talk

APRIL 19, 2023

In the past few years, we’ve seen the growing popularity of a concept called “personal knowledge management.” He writes that personal knowledge management includes “how to save, organize, and apply one’s knowledge to solve problems and deliver creative work.” Find all of the posts in this series here.

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Research Software Data Visualization Product Research Systems Review 130

Gainsight

MAY 10, 2023

The first version, of course, is people hacking around with ChatGPT—e.g. For example: Reduce Meeting Prep Time Customer Success Managers (CSMs) and Salespeople spend time preparing needy Executives like me with notes on upcoming client meetings. to write emails, etc. This can easily be replaced by AI.

Generative AI 52

Generative AI Customer Experience ChatGPT Technical Review 52

Userpilot

AUGUST 15, 2023

Consider a few of them: Chat GPT ChatGPT captured the world’s attention sometime in November 2022. ChatGPT’s success wasn’t simply a result of its captivating features either (although that certainly helped!). But this was no accident.

Product launches 89

Product launches User Testing Feedback Software Research Software 89

Department of Product

OCTOBER 19, 2023

Finally, if you’re feeling overwhelmed with meetings and would like to take some time to manage your time and conduct a calendar ‘health check’ this new product could help. Chartpack: Web Technologies used in product development Q4 2023 What are the most popular programming languages, databases and new technologies that power the web?

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52