Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 85

Data Visualization Analytic Tools Customer Experience Feedback Software 85

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. If you know about Universal Analytics , it’s going away on July 1, 2024. It’s six years old.

Data Visualization 90

Data Visualization Analytic Tools User Testing UX 90

Usersnap

DECEMBER 10, 2023

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. A misstep could lead to design choices that don’t align with your user’s needs, resulting in a less-than-ideal user experience.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Product Innovation Educators

MAY 27, 2024

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. Ideation Tools Ideation is the creative process of generating, developing, and communicating new ideas.

Data Visualization 107

Data Visualization Product Research Research Software Customer Feedback 107

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are they, and how do they differ? TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

Customer Experience 92

Customer Experience Feedback Software Analytic Tools Customer Feedback 92

Userpilot

MAY 30, 2024

Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. TL;DR A customer feedback loop is a process where feedback from users is collected, analyzed, and applied to improve a product. Book a demo to learn how.

Product Research 77

Product Research Feedback Software Feedback Loop User Testing 77

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview. One great way to create such a culture is by sharing customer responses in the tools your team frequently uses.

User Testing 88

User Testing Customer Feedback Feedback Software Data Visualization 88

Userpilot

JANUARY 16, 2024

TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews. Three benefits of designing a review funnel are building a better product roadmap, minimizing negative reviews, and driving customer loyalty. Want to get started with feedback collection?

Feedback Software 99

Feedback Software Analytic Tools Data Visualization Systems Review 99

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Do you need it to support customer or employee onboarding processes? TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. This depends on your use case.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 91

ChatGPT Data Visualization Onboarding KPIs Research Software 91

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 83

Data Visualization UX Research Software Feedback Software 83

Product Innovation Educators

JUNE 3, 2024

Mastering Market Research Techniques for Successful Product Management Watch on YouTube TBD TLDR Market research is essential for product managers to make informed business decisions and to create products customers love. Using multiple methods provides a more complete and insightful picture of customer needs.

User Testing 69

User Testing Product Research Market Research Data Visualization 69

Userpilot

FEBRUARY 25, 2024

Customer can experience friction at all stages of their lifecycle , for example, when researching the product, during the sign-up and onboarding , when using the product, or while trying to access support. It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty.

Data Visualization 85

Data Visualization Analytic Tools Research Software User Friction 85

Userpilot

MARCH 6, 2024

Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions. Using First-Party Data for Upselling : Collecting first-party data to enable contextual upselling inside your app and increase sales. Adding UGC to an upgrade prompt with Userpilot. #2

Feedback Software 90

Feedback Software Research Software Analytic Tools Product Research 90

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Start cohort analysis by setting clear goals , like ‘Improve customer retention by 10% by January 2024’ and choosing the metrics to track. For example, acquisition cohorts or users who engaged/didn’t engage with a feature.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. Yet, for many product managers, simplicity is challenging to achieve. We were at odds. Ugh, so entitled — haha. Life is good.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

DECEMBER 12, 2023

Having identified the problems, use a framework like RICE or ICE to prioritize those that will make the biggest impact on user experience when solved. Next, plot the UX initiatives on the roadmap using a project management or roadmapping tool like Asana or Roadmunk. What are the different types of UX roadmaps?

Roadmap 94

Roadmap Customer Experience UX Product Research 94

Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Usersnap

DECEMBER 8, 2021

Five wild predictions, two true stories and some solid solutions for product leaders. And they all have one mission in mind: to find real problems from the customers that need to be solved. Product leadership is also becoming more data-driven. Obtaining user opinion provides qualitative aspects to our data.

Feedback Software 95

Feedback Software Data Visualization User Testing Research Software 95

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. Your company leaders have ideas, fellow employees have opinions, and customer data is flooding every screen you have. Why do product managers need to track performance KPIs? KPIs can supercharge a product manager’s plans on a few levels.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Define your main objectives.

Data Visualization 93

Data Visualization Onboarding KPIs Dashboard Analytic Tools 93

Userpilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. Let’s dig in! Get a demo.

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Software Review 91

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. Question 14: How frequently do you use our product/service?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Userpilot

MAY 1, 2024

Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! UserGuiding is the best customer interaction platform for small businesses. Whatfix is the best employee engagement platform.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Reporting Tools 97

Userpilot

DECEMBER 21, 2023

This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. In this article, we share 11 tried and tested tactics for product managers who want to up their PLG game. TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization User Testing 84

Userpilot

APRIL 26, 2024

We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024. From customer retention to LTV: CAC ratios and customer stickiness, we’ll go over everything you need to know. Defining customer success is the first step to crafting a CS game plan.

Feedback Software 58

Feedback Software Analytic Tools Research Software User Testing 58

Userpilot

JANUARY 17, 2024

Create customer segments to trigger personalized experiences. Trigger interactive walkthroughs to guide and support users. Provide self-service options to reduce pressure on your service reps and offer quicker customer support. Take advantage of AI and customer feedback tools to improve customer satisfaction.

Feedback Software 95

Feedback Software Research Software Analytic Tools User Testing 95

freshtrax

MARCH 25, 2024

supermarket chain, has been offering a service that successfully combines Amazon’s technology with Whole Foods Market’s various data. Payments in the Palm of Your Hand One of these services is an innovative payment method called “palm payment” using the Amazon One service.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analytics tools for the job? By understanding how users behave inside the product and their goals and problems, you can reduce time to value. This improves customer satisfaction and retention.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software User Testing 86

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 81

Data Visualization Analytic Tools Research Software Artificial Inteligence 81

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. It’s because of all of this that the market for business analytics in fintech was valued at $3.1 billion globally in 2021, and it’s projected to reach $22.9 from 2022 to 2031.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40