UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. If you know about Universal Analytics , it’s going away on July 1, 2024. It’s six years old.

Data Visualization 86

Data Visualization Analytic Tools User Testing UX 86

Userpilot

AUGUST 14, 2024

According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 TL;DR Customer segmentation is the act of grouping customers based on shared characteristics, such as purchasing behavior, values, or location.

Analytic Tools 78

Analytic Tools Feedback Software Research Software Reporting Tools 78

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 77

Data Visualization Analytic Tools Customer Experience Feedback Software 77

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. Customer feedback should come in daily from various sources.

User Testing 80

User Testing Customer Feedback Feedback Software Data Visualization 80

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. A misstep could lead to design choices that don’t align with your user’s needs, resulting in a less-than-ideal user experience.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Friction 77

Userpilot

JULY 23, 2024

It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources. They represent the customer’s voice and collaborate with product teams and stakeholders.

Feedback Software 92

Feedback Software Product Research User Testing Customer Experience 92

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. Finally, after implementing the strategy, gather data through surveys and analytics to identify areas for improvement. ” What is product strategy? Test your product message with Wynter.

Data Visualization 87

Data Visualization Strategy User Testing Product Research 87

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? It covers: What customer segmentation is and its benefits. Customer segmentation use cases. TL;DR Customer segmentation is the process of grouping users based on shared properties. If yes, this guide is for you!

Customer Experience 84

Customer Experience User Testing Customer Feedback Analytic Tools 84

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done survey is a great process to help you find out what your customers’ desired outcomes are, so you can make tangible improvements to your product that customers will find helpful. TL;DR JTBD surveys identify unmet customer needs and satisfaction, guiding product improvement and increasing customer happiness.

Product Research 100

Product Research Data Visualization User Testing Feedback Software 100

Userpilot

MARCH 6, 2024

Chatbot Implementation : Using chatbots so your website can provide immediate answers to common user questions, reducing bounce rates and improving conversions. Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions.

Feedback Software 81

Feedback Software Research Software Analytic Tools Product Research 81

Userpilot

MAY 30, 2024

Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. TL;DR A customer feedback loop is a process where feedback from users is collected, analyzed, and applied to improve a product. Book a demo to learn how.

Product Research 81

Product Research Feedback Loop Feedback Software User Testing 81

Product Innovation Educators

JUNE 3, 2024

Mastering Market Research Techniques for Successful Product Management Watch on YouTube TBD TLDR Market research is essential for product managers to make informed business decisions and to create products customers love. Using multiple methods provides a more complete and insightful picture of customer needs.

User Testing 69

User Testing Product Research Market Research Data Visualization 69

Userpilot

DECEMBER 12, 2023

UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Having identified the problems, use a framework like RICE or ICE to prioritize those that will make the biggest impact on user experience when solved.

Roadmap 86

Roadmap Customer Experience UX Product Research 86

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. There are different types of product marketing strategies that you can combine to drive user acquisition and retention. Let’s dive in!

Research Software 88

Research Software Analytic Tools Product Marketing Product Research 88

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. To calculate the drop-off rate, divide the number of users who fail to complete the action by the number of those who start.

Analytic Tools 85

Analytic Tools Data Visualization Onboarding KPIs User Testing 85

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Define your main objectives.

Data Visualization 85

Data Visualization Onboarding KPIs Dashboard Analytic Tools 85

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

JUNE 7, 2024

Looking for customer retention strategies to enhance your product performance in 2024? Read to learn 20 strategies to help you better satisfy your customer needs and desires, provide an excellent product experience, and retain customers over the long term. If so, we've got you covered. Let's dive right in!

Data Visualization 52

Data Visualization User Testing Embedded Analytics Customer Experience 52

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 8: How can we improve your experience?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Userpilot

JULY 29, 2024

The Kano model helps prioritize features based on user satisfaction and the effort required. Story mapping helps visualize the user journey to create a product strategy roadmap. Opportunity scoring helps identify features that need enhancements to drive satisfaction. Funnel analysis in Userpilot. Activation.

Framework 72

Framework Feedback Software Analytic Tools Onboarding KPIs 72

Userpilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Create a frictionless sign-up flow to smoothly let users inside the product. Let's dive in!

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization User Testing 76

Userpilot

JANUARY 17, 2024

If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth.

Feedback Software 87

Feedback Software Research Software Analytic Tools User Testing 87

Userpilot

JULY 22, 2024

A well-executed expansion strategy leads to increased sales and market share, improved customer satisfaction , and better competitive advantage. Product expansion offers a range of potential benefits to businesses, including: Improved customer satisfaction : Expanding your product line improves your ability to satisfy customer needs.

Research Software 76

Research Software Feedback Software Analytic Tools User Testing 76

Userpilot

AUGUST 18, 2024

Businesses can scale by enhancing the product experience, prioritizing customer success, and using data-driven insights to continuously improve the product. Creating growth loops that drive virally and new customers without any effort on the company’s side. Who is Wes Bush?

Feedback Software 74

Feedback Software Customer Experience Embedded Analytics Data Visualization 74

Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analytics tools for the job? By understanding how users behave inside the product and their goals and problems, you can reduce time to value. This improves customer satisfaction and retention.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software User Testing 78

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. It’s because of all of this that the market for business analytics in fintech was valued at $3.1 billion globally in 2021, and it’s projected to reach $22.9 from 2022 to 2031.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Userpilot

AUGUST 12, 2024

If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. Key insights from Marty Cagan’s book, TRANSFORMED. Prioritization : Prioritizing problems based on a customer-centric vision and insight-driven strategy.

Feedback Software 91

Feedback Software Analytic Tools Research Software Product Research 91