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Harnessing Monte Carlo Simulations for More Accurate Sprint Planning

Agile Velocity

First, the assignment of story points is subjective and can vary widely among team members due to differences in experience, perception, and understanding of the work. Second, relying on average velocity fails to account for the natural variability in team performance across sprints.

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Help desk metrics: Elevate your customer support with the right insights

Intercom, Inc.

This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team? However, KPIs identify more specific goals that can be adjusted based on performance. What are help desk metrics?

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A Leader’s Massive Advantage: High-Performing Teams Rising to the Challenge

Agile Velocity

Every client I’ve spoken to recently has guided our conversations to highlight how much better they see their teams responding to recent pandemic challenges because of their newly developed Agile capabilities. Their high-performing teams are rising up in spite of the current circumstances. Their Agile teams are resilient.

Agile 98
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Tips for Becoming a Head of Product

Roman Pichler

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Another key aspect to support the people on your team succeed is to create the right environment for people to succeed. A great way to do this is to mentor and coach people.

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3 Agile Transformation OKRs Leaders Can Use to Avoid Wrecking Ship

Agile Velocity

The leaders and change agents we meet are eager to ensure their Agile transformation avoids hitting rocks or running aground. If you are just starting out on your transformation, it may be helpful to have more general measures until teams become predictable, at which time very specific measures can be used. . The opposite is also true.

Agile 119
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Do your team a favor and start delegating more

Atlassian

It also shortchanges your team by denying them opportunities for professional growth. When coaching leaders at all levels, I notice that when I bring up the “D” word (delegate), they start squirming in their chairs. When you fail to delegate, you’re not only cheating yourself, you’re cheating your team. 5-second summary.

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443: Product wisdom from an innovation veteran – with Ken Gray

Product Innovation Educators

Understanding what customers need is about having the right people on your team and building deep relationships with customers. Give them a prioritized list—at least high, medium, and nice-to-have. I would rather have an empty seat on my team than the wrong person in that seat. They have specific needs to improve their business.