Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 23, 2022

A bad UI design will kill any chance you have of guiding users to achieve value with your product. In this article, we’ll cover: What is screen complexity? That sparks growth through word-of-mouth marketing. One way to minimize perceived complexity is by personalizing the product experience. Let’s get started.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. In the article, we discuss just that. Marketing teams can use funnel analysis to find friction points in the customer journey that stop users from signing up for the product, activating , and becoming paid customers.

Data Visualization 104

Data Visualization Analytic Tools Customer Experience Feedback Software 104

Userpilot

DECEMBER 7, 2022

Plenty actually, and that’s what we explore in the article! A/B tests are experiments in which you present two different versions of your product to an even number of users and check which of them performs better. You can also use them to collect qualitative data , just like in user interviews. User behavior tracking.

User Testing 98

User Testing Analytic Tools Feedback Software Research Software 98

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Marketers are now making AI an integral part of their marketing strategies. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Typeform – best for long-form market research surveys. What are marketing surveys? Book a demo to learn more.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

MAY 7, 2024

It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

JUNE 5, 2024

This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. It offers integrations with other marketing and support tools. Salesforce is a powerful CRM software with features for case management, self-service support , multi-channel engagement, and email marketing.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Regularly collect and act on customer feedback to improve the user experience. Create a customer retention analytics dashboard to measure success across key metrics.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

MAY 30, 2024

The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. You will also learn how to find the Aha moment for your product and optimize it for different users. This means you have to analyze the behavior of different user segments separately.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Analytic Tools User Testing 105

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. In this article, we examine what you can achieve with the product analytics software from Hubspot. For example, you can use the Hubspot contact and company data to optimize Pendo’s user segmentation feature.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 124

Data Visualization Reporting Tools Feedback Software Customer Feedback 124

UX Planet

JANUARY 16, 2024

Example: User Journey Map Infographic In this article you are going to know below points on User Journey Map 1. Where to do user journey map in the UX process ? What are the steps to create a User journey map ? Type of user journey maps 4. Components of User Journey map 5. Benefits 1.

Data Visualization 73

Data Visualization User Testing Customer Feedback Customer Experience 73

Userpilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. This article shows you practical steps to accomplish this task. You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Encourage users to share feedback. They include elements like in-app guides , intuitive user flows, and customizable settings.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Five funnel examples to extract actionable insights: Marketing and sales funnel. Review funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

DECEMBER 6, 2019

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Again, think about the user experience.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

DECEMBER 22, 2023

TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. When writing microcopy for UI, prioritize clarity over creativity.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages. Fear not, though! How do you do it?

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. You would want to choose the software that best suits your business requirements, which will discuss later in the article.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? These are the main questions the article explores. We also look at a couple of analytics tools for analyzing user engagement. Core feature engagement dashboard in Userpilot. Userpilot user engagement dashboard.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

JUNE 7, 2021

Looking to build a marketing automation stack for your SaaS? This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What is SaaS marketing automation? Why is marketing automation important for SaaS? What is SaaS marketing automation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

DECEMBER 6, 2022

That said, beta testing in marketing is just as important. In this article, we’re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive product growth ! limited to employees rather than end-users). Technical beta test vs. marketing beta test.

User Testing 96

User Testing Data Visualization Analytic Tools Feedback Software 96

Userpilot

MAY 7, 2024

Mailchimp : It’s an intuitive email marketing platform that helps create, send, and analyze email campaigns with features like automated emails and AI marketing assistants. Increases flexibility : Teams can quickly adapt to market changes or customer feedback. Offers flexible pricing based on the number of tasks.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

JUNE 12, 2024

Experiments should drive all innovation, from marketing campaigns to new feature development. Always keep an eye on the market : Don’t get so hyper-fixated on your strategies that you completely ignore what’s going on in the market. Do better and balance both to drive long-term business growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. Segment your users to provide webinars that offer specific value.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

AUGUST 16, 2023

TL;DR Customer retention can improve profitability, is less expensive than acquiring new users, and forms a large part of future revenue. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Create user segments in Userpilot.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. GainsightPX is one of the most prominent product experience platforms in the market. These articles can be a part of your comprehensive knowledge base.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Personalized customer experiences. Marketing automation. Personalized customer experiences. But that’s not all.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. Run the experiment.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

JUNE 6, 2024

Collecting user feedback is pointless if you have no idea how to analyze it. This article explores the dos and don’ts of qualitative feedback analysis. You can automatically create graphs, charts , and visual dashboards using data visualization tools to generate shareable reports with easy-to-spot actionable insights.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59