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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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24 AI Podcasts to Expand Your Knowledge & Explore the Future of Technology

Userpilot

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. TL;DR Podcast.ai Podcast.ai

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Predictive Analytics in Healthcare

Reveal

Reveal Embedded Analytics. For a long time, healthcare professionals have been struggling to help their patients get better. Healthcare, like any other industry today, is changing. Healthcare, like any other industry today, is changing. Real-time, accurate insights that can impact patients are extremely important.

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Why Machine Learning Products Should be Managed Differently

Mind the Product

Machine learning (ML) based products have particular characteristics and challenges, from data quality to counterfactual problems and explainability. Data science jobs are increasing at around 30% year on year , and if you don’t already have a data scientist in your ranks there’s a good chance you will soon.

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Bridge The Implementation Gap: Make AI Useful in Healthcare

The Product Coalition

Photo by DeepMind on Unsplash Machine learning is now showing impressive results in analyzing clinical data, sometimes even outperforming human clinicians. This is especially true in image interpretation, like radiology, pathology, and dermatology, thanks to convolutional neural networks and large data sets.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In today’s healthcare, digital technology is becoming increasingly vital. As society faces an abundance of new healthcare concerns, such as an increase in the number of chronic diseases and an aging population, the rising role of digital health will surely enhance public health.

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Digital Transformation: What Product Managers Need To Know

The Product Coalition

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.