Remove B2C Remove Leadership Remove Product Research Remove Software Developers
article thumbnail

Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Know your user.

B2C 118
article thumbnail

Q&A with Tim Herbig on How to Build Data-Informed Products

Revulytics

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. For an even deeper dive, be sure to check out Tim’s Product Discovery masterclass. Why should product managers care about analytics, and where should it fit into?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Depending on the organization, industry, and type of product, the details of a PM role will vary. What Does a PM Do?

article thumbnail

Leading the Change: How Ellen Juhlin Introduced Discovery Habits at Orion Labs

Product Talk

For many product teams , continuous discovery is a brand-new way of working. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ).

article thumbnail

3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Learn product management skills to boost your career – from home! Speak to a Learning Advisor. What Does a PM Do?

article thumbnail

Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum.

article thumbnail

Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum.