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When Agile isn’t Agile

The Product Coalition

Agile in Name Only There was a cook who, whenever roasting lamb, cut the leg tip after having watched his mother do it, thinking it made a difference. Poor articulation gets misinterpreted as incompetence. Say the yacht is nearing a sand bank that could possibly ground the keel. A chef knows the Why of cooking?—?which

Agile 119
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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

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Professional Spotlight: Zoe Chaves of Splitwise

The Product Coalition

What are some key features that differentiate Splitwise from other finance/billing apps? Most fintechs have built their flagship product on top of infrastructure owned by a traditional FI; Chime partners with The Bancorp Bank , Acorns works with Lincoln Savings Bank to issue debit cards. What are some of your favorite tools?

Finance 60
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Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Because still – there are some differentiators that may affect your choice. As your team of 4 is trying to make it (and not break it!), And these posts are literally not helping anyone. There are two.

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Growth, Funding, Pivotal Moments and the Evolution of Adzerk to Kevel

Business of Software Conference

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. 2:43 Mark: Yeah.

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The Great Silence

The Product Coalition

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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Intercom on Product: Speeding back up when momentum drops

Intercom, Inc.

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.