The Review by First Round

JANUARY 14, 2021

Today’s episode is with Jean-Denis Grèze, Head of Engineering at Plaid, which securely connects your bank to your apps. In today’s conversation, Jean-Denis pulls on threads from across his career to weave together a modern playbook for engineering leadership — and the hard-won lessons that stick with him.

Engineering 40

Engineering Technical Review Banking Leadership 40

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. Makes sure there is always enough cash in the bank.

Technical Review 126

Technical Review Leadership Systems Review Banking 126

Mironov Consulting

JUNE 25, 2023

 Last week, though, in my product leadership workshop , we had an extended discussion about the core people-and-organizational obligations we have toward those who work for us. (If  Sales (inevitably) wants to expand our European SMB tech manufacturing ICP to include US-based global banks.

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

UX Studio: Product Management

NOVEMBER 24, 2020

The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. UX studio is a young European product design company with an established thought leadership in the design communities. Its client portfolio is diverse too.

Product Research 116

Product Research Research Software Software Review Technical Review 116

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Fearless Product

APRIL 13, 2020

Episode transcripts with more resources can be found at Fearless Product Leadership Podcast. Share what was most useful to you by leaving a review. Episode transcripts with more resources can be found at Fearless Product Leadership Podcast. Share what was most useful to you by leaving a review.

Feedback Software 40

Feedback Software Systems Review Banking Technical Review 40

Fearless Product

APRIL 13, 2020

Episode transcripts with more resources can be found at Fearless Product Leadership Podcast. Product leaders featured in this episode with links to their bio videos: Dave Wascha, Chief Product and Technology Officer, Zoopla. Swapna Malekar, Product Lead, RBC Royal Bank of Canada. Zabrina Hossain, Product Lead, Shopify.

Feedback Software 40

Feedback Software Systems Review Banking Technical Review 40

Fearless Product

APRIL 13, 2020

Episode transcripts with more resources can be found at Fearless Product Leadership Podcast. Product leaders featured in this episode with links to their bio videos: Dave Wascha, Chief Product and Technology Officer, Zoopla. Swapna Malekar, Product Lead, RBC Royal Bank of Canada. Zabrina Hossain, Product Lead, Shopify.

Feedback Software 40

Feedback Software Systems Review Banking Technical Review 40

Gainsight

JANUARY 18, 2021

Nick wondered if the description has developed and changed due to the varied backgrounds and career paths that many CPOs have, including Chris’s. He started in investment banking and later found himself in management consulting at Boston Consulting Group (BCG). From finance and investment banking to product? Cross-Pollination.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Business of Software Conference

JULY 29, 2019

We’ve grouped them into 6 categories, for you to browse easily: Leadership. 1 – Leadership. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Product & UX. Building Teams. Creativity. Sales & Marketing.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 129

Data Visualization Reporting Tools Analytic Tools User Testing 129

Mironov Consulting

APRIL 12, 2020

You might decide that some meetings and group activity can be handled differently, such as commenting individually on docs instead of scheduling collective reviews. Can your company drop-ship tech or supplies? If you can, make extra time to review their work and coach them through tough assignments.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

PMLesson's Ace the PM Interview

MARCH 2, 2022

While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. This is because at surface level they may not seem as hard to answer as Google's technical interview questions. Leadership. Google is always looking for leadership qualities in their employees.

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

Mind the Product

AUGUST 19, 2019

Anomaly detection is used to identify suspicious bank transactions or fake accounts. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. People often get lost when you’re going into too many technical details, keep it simple and high-level.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

PMLesson's Ace the PM Interview

JULY 13, 2020

Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. If you’ve got your sights set on a PM job at a top-tier tech company, our advice is simple, yet difficult -- find ways to get experience. might give you the boost you’re looking for. Business Acumen.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. The risk of falling behind is real.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

Mironov Consulting

SEPTEMBER 15, 2019

And data may be hidden behind organizational or regulatory walls: you may have trouble using your company’s consumer e-commerce history without a GDPR-flavored privacy review. We need a plan for human review of results and escalation to humans when outcomes seem incorrect. Or getting access permissions from IT takes 6 months.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”    Put it on your calendar.  Share job links widely. 

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Mironov Consulting

FEBRUARY 27, 2023

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But This peels off large groups of migratable customers for us to engage, setting aside feature/function blockers so we can focus on commitments, benefits, incentives, technical support, and customer-side politics. and v12.  Free

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Gainsight

OCTOBER 3, 2018

Every quarter, you could review with a team member how they’re performing against that criteria. The idea of servant leadership is that you’re looking for opportunities for your team to grow and succeed because they’re benefiting themselves and your company. When should you give your CSM a raise?

Customer Experience 40

Customer Experience User Testing Webinar Management 40

Userzoom

MARCH 28, 2018

When we talk about the companies making great strides in UX, there are certain obvious tech giants who we hear about all the time, but is there anyone we should be talking about who we’re not really hearing about yet? ” My latest one is my banking app. Your customers define your brand identity. You go and make a decision.”

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If  Averaging 2.5  Not for the faint of heart.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

SEPTEMBER 12, 2019

Too often, we just designed for that sweet spot, that piece of people who are competent technically and they’re able to do these things. Especially when you’re looking at organizations like banks that are baked on 200 years of behaviors that have just been reinforced time and time again. How do you do that?

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

ProductPlan

DECEMBER 6, 2022

With company leadership, product management sets the strategic direction for the product(s). Personal finance, banking, and credit. For instance, the delivery of mobile consumer banking services involves multiple product managers or product management teams. The online banking product manager. Lending and underwriting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Roadmunk

MARCH 20, 2018

That means we’ll discuss topics like handling tricky relationships with non-technical team members, how to effectively think like a product manger, and how to disrupt human behaviour with human-centered AI design (just to name a few topics!). Eleni: Have you started to see results from contributing to your emotional piggy bank at work?

Product Research 45

Product Research User Testing Feedback Software Customer Feedback 45

Intercom, Inc.

FEBRUARY 14, 2018

You’ll never have to explain the importance of your discipline, nor explain what it is you do, to anyone in the leadership team. Leadership doesn’t understand what it is you do. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. We understand you.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

APRIL 15, 2023

 That each week they leave a fresh gift (💩) for the tech side to clean up – displacing whatever was planned.  But Deep dives into obscure technical requirements isn’t the fastest path to a signature.  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

The Product Coalition

MARCH 8, 2020

Alanna Innes , Product Owner at xDesign At the Edinburgh offices of Lloyds Bank Commercial Finance, Alanna & Duncan shared with an audience of over 100 people how their product team at Heineken employed user research methods to ensure the successful launch of a digital customer relationship management (CRM) system.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Atlassian

JANUARY 27, 2022

Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). We don’t try to cover every technical nook and cranny on our own. We recently added Percept.ai

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Coalition

MAY 14, 2018

Niall Kiernan is Product Manager with Rockall Tech. Niall works with departments across the company including sales, marketing, client relations, technology and the senior leadership team and says his role is to “act as the voice of the product”. Stephen Sherwin is Senior Product Manager in Mobile Banking at AIB.

UX 68

UX User Testing Product Research Research Software 68

Roadmunk

MAY 15, 2018

I think I was the seventh or eighth developer that joined Braintree, and did a bunch of different things from purely technical roles, to product roles, to hybrid roles. While I was technical, I was doing a lot of what I now consider product work today. I cut my teeth on a very, very technical product. "I Weakness in others.

Weak Development Team 60

Weak Development Team Research Software Feedback Software Reporting Tools 60

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Atlassian

FEBRUARY 10, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. How can leadership condense their ideas into 15 minutes or less and inspire their teams to hit the ground running with an understanding of the business context behind the quarterly plan? So, the logical question is how? Short talks are good for everyone.

Technical Review 52

Technical Review Events Webinar User Testing 52

ProductPlan

NOVEMBER 10, 2020

This saves the product team from spending all their time on a continual cycle of meetings and review sessions. For example, as product implementation teams grow and the breadth of enhancements and changes increases, they should be careful to ensure the technical debt isn’t piling up behind the scenes.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53