The Product HQ

JUNE 1, 2024

Credits: Roadmunk Spreadsheets are an integral aspect of a finance product manager’s day-to-day activities. This flexibility minimizes the time spent on the product roadmap. The agile method breaks the product development process into smaller components in a frequent release cycle called sprints.

Finance 52

Finance Data Visualization User Testing Analytic Tools 52

The Product Guy

MAY 7, 2020

If you are not performing the above activities, your role may be an another approximation to a Product Manager role. A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. Ultimately the accountability lies with the Product Manager. Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

NOVEMBER 26, 2019

Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. Product managers, now also called P roduct Owners, are responsible to bridge the two worlds and “make it all work”. Steps on the right?—?typically

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. Canny, a platform that makes creating a product roadmap easy and seamless, while gathering feedback for that specific purpose. Hotjar poll question bank.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Intercom, Inc.

NOVEMBER 3, 2022

Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand. The market has laid it out, your competitors have laid it out, or these expectations from the customer dictate your roadmap.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Hotjar enhances user experience and product development with features like heatmaps and custom integrations, delving deep into user behavior. Enterprise : Custom pricing.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Ronke PM

OCTOBER 5, 2023

These exceptional products reside within the recesses of our memory banks, forging a profound connection with our hearts and souls. If the product or organization does not have a client advisory board, they create one with power users of their products.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

ProductPlan

NOVEMBER 30, 2021

When a colleague asks you about your weekend, you always pause to process the question so you don’t accidentally blurt out: “Sorry, no room on the roadmap.” When a user writes a glowing review of your product online, you hurry to celebrate the win. You plan your family vacations in product-roadmap format.

Product Management 52

Product Management Product Manager Software Review Management 52

Userpilot

JULY 26, 2022

You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys. rank the product from 1 to 10) and multiple choice. This insight into their needs will help you understand how your product is used. Get a Userpilot demo !

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Mironov Consulting

MARCH 9, 2024

  (Remember, we’ll only put 3 or 4 major things onto the roadmap, so any list longer than 15 is wasted effort.  There's similar math, though, to translate product capabilities/features into customer money stories. Our execs, stakeholders and other employees are not customers.

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Bain Public

AUGUST 20, 2019

They will gain access to key decision makers in financial institutions while obtaining real feedback on product(s). Lastly, they will have the opportunity to plug into Holt’s financial digital bank and exchange for new revenue sources. A well-understood product roadmap aligns behaviors within the business.

User Testing 40

User Testing Workshop Banking Feedback Software 40

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. Canny, a platform that makes creating a product roadmap easy and seamless, while gathering feedback for that specific purpose. Hotjar poll question bank.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Mind the Product

JULY 24, 2019

And as the community has grown and scaled around the world, we’ve seen that the challenges that product people face are the same, regardless of where we are. While we’ve spent a lot of time discussing the mechanics of product management, the most common challenge we hear about is discovery: how to know if we’re building the right things.

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Userpilot

SEPTEMBER 11, 2023

Sample user persona for a product marketer. Note: If you are only launching an update to your product or releasing a specific feature, you’ll only need to define which persona will benefit from that release. This way, your entire product roadmap will be driven by actual user needs rather than a simple gut feeling.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Alkami Technology develops and delivers digital banking solutions for credit unions and banks. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Gainsight

JANUARY 18, 2021

Chris revealed that as CPO, he sees his role as having accountabilities for ALL the product strategy, product roadmap, and product execution. He believes his job entails everything outbound through product marketing into the field organization. From finance and investment banking to product?

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. How to creatively market a new category. We are now between the growth and the scale, based on the different markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

NextBigWhat

AUGUST 2, 2019

The 12 weeks course helps you develop foundational thinking around building the right product. You will learn to evaluate ideas, use practical frameworks to understand your users, create MVP releases, prioritize features, build roadmaps and importantly, decode the art and science of building great products. 200+ topics.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

The Product Coalition

FEBRUARY 26, 2018

At that point, no matter how big your team is and how much money you’ve got in the bank, you are spreading yourself and your team so thinly that everything you touch turns to s**t. The fundamental truth about building products is though: People don’t buy products or services.

Startups 94

Startups User Testing Customer Experience Product Research 94

Userpilot

JANUARY 28, 2021

One of Product Manager’s basic responsibilities (or Product Owner’s – if your work in a larger organisation ) is translating the market requirements into a product roadmap – and creating stories, epics and tasks for the development team.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Intercom, Inc.

AUGUST 30, 2022

Mercury – Banking. Mercury is a financial technology company that provides banking* made with startups in mind. Mercury’s product also includes integrations, rules, and shortcuts that were engineered to help founders spend as little time as possible thinking about banking.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Mironov Consulting

MAY 18, 2024

  “At a previous company, organizing development by industry resulted in a manufacturing version of our API and a banking version of our API and a healthcare version of our API and 6 others.    More to maintain, lost leverage, unhappy teams, plummeting productivity.    Thoughts?”

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Amplitude

APRIL 25, 2021

Today we’re launching Amplitude Recommend , a new personalization product that gives all digital companies the power to produce personalized experiences at scale; accelerating your roadmap by years, increasing conversion lift—often by double digits—and reducing the cost by millions. The consumer arm of a top-15 U.S.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

The Product Coalition

NOVEMBER 29, 2022

Understanding the usability of mobile products is the key to success as a mobile product manager. The better you understand what users expect, the more effective in product market fit you will be. For the past 10 years, he’s been working on creating products including mobile products in the financial domain?—?banking,

Analytic Tools 112

Analytic Tools Research Software Data Visualization Technical Review 112

Product Management University

NOVEMBER 21, 2022

Product portfolio management is the oversight and management of multiple products that target common markets, albeit with more strategic goals in mind. The discipline of product portfolio management, essentially, focuses on two primary factors: The goals of the organization. Product Portfolio Management Organizations.

Research Software 130

Research Software White Paper Management Management 130

Mind the Product

SEPTEMBER 6, 2018

They need to trust the product manager before they introduce them into a relationship with the customer. Often when product managers are pulled into customer conversations, they are asked to either present the product roadmap or help out with an escalation, neither of which are ideal for learning about the customer.

Enterprise 140

Enterprise Customer Feedback Customer Experience Reporting Tools 140

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  At the end of the quarter, we wonder why so few planned roadmap items were shipped.  Where Get it done, and move on.

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Product Management University

FEBRUARY 25, 2020

How Does Portfolio Product Management Impact Product Marketing? What are the Most Common Misconceptions About Portfolio Product Management? What is Portfolio Product Management and How Does It Differ From Traditional Product Management? It limits your view of the customer to the users of the product.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Mironov Consulting

JULY 27, 2023

 Product isn’t helping us close major deals and bring in revenue.”  Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?  From   “ BNP Paribas is the largest bank in France.  We  (See the chocolate cake problem.) Sales teams hate this.  They

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

JANUARY 20, 2022

If you have any kind of good product-market fit, you will get copied, and once you get copied, there’s no reason to pick you over other companies. Say, for example, it’s hard to right-click and copy Stripe because they have agreements with banks and all sorts of behind-the-scenes people.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

ProductPlan

DECEMBER 7, 2022

Definition of the product positioning, features, and roadmap based on an understanding of the market landscape, customer needs, and alternatives. Product development. Product Marketing. A finance product manager defines the terms of distribution and sales agreements.

Finance 52

Finance Product Management Product Manager Government 52

Intercom, Inc.

OCTOBER 29, 2019

At Intercom, we have benefitted from customer segmentation in these ways: Describing customers in a common way across go-to-market, product, and engineering. For example, our Sales team is now able to give segmented customer feedback to our product leaders to influence our roadmap.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Andrew Chen

NOVEMBER 1, 2021

If you look at each stage, they roughly imply a different set of problems you are trying to face – first, finding product/market fit and building the initial “atomic network” — a stable set of users who retain. Goal : Getting a critical mass of users to prove product/market fit. Tipping Point.

Customer Experience 82

Customer Experience User Testing Technical Review Onboarding KPIs 82

The Product Coalition

FEBRUARY 26, 2022

But speed, and structuring the organisation in ways that culturally get products to market faster, knowing full well your competition will be bloated and drowning in nonsense, seems like an efficient way to win. You can bank on your competitors messing this up, because everyone seems to be. So why does this matter you ask?

User Testing 168

User Testing Weak Development Team Customer Experience Customer Feedback 168

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. How do you take action on those insights without taking time off your product roadmap? The software delivers context and clarity to the complicated multichannel customer journey.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Business of Software Conference

OCTOBER 11, 2023

Instead fund your roadmap. Try to understand how hard it would be to be able to extract the net price. Trick: never ever license and addition of your software. Do not sell them the enterprise edition at the lowest price point. What do you think about having or not having sales rep commissions? and 1 is okay, not great, 1 to 1.5

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. So David, and I got to put some money in the bank for ourselves, which took risk off the table for us. So hey, look, I mean, I’ll just be honest, like, we were able to take a few million bucks off the table for each of us and put it in the bank.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40