Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

OCTOBER 4, 2022

What are the main categories of adopters? What are the key differences in how they adopt products? Which of them are most useful for product managers of early products? The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. Book a demo !

Feedback Software 97

Feedback Software User Testing Product Research Customer Feedback 97

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. NPS survey respondents can be divided into 3 categories: promoters (9-10), passives (7-8), and detractors (6 or lower). What are the categories of NPS respondents?

Data Visualization 91

Data Visualization Feedback Software Customer Feedback Customer Experience 91

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 97

Research Software Analytic Tools Feedback Software Data Visualization 97

Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. TL;DR Creating an effective customer feedback question is key to understanding your product and how your customers experience it.

User Testing 97

User Testing Customer Feedback Customer Satisfaction Feedback Software 97

Userpilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. TL;DR Product NPS (Net Promoter Score) surveys are used to collect feedback on customer loyalty and satisfaction.

Product Research 95

Product Research User Testing Feedback Software Customer Feedback 95

Userpilot

OCTOBER 30, 2022

How can you leverage customer analytics to drive product growth in your SaaS business? Analyzing customer data lets you understand user behavior, develop customer-focused marketing practices, and increase customer lifetime value. There are four categories of customer analytics: descriptive, diagnostic, prescriptive, and predictive.

Data Visualization 97

Data Visualization Analytic Tools Customer Feedback Feedback Software 97

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 95

Product Marketing Onboarding KPIs User Testing Marketing 95

Userpilot

APRIL 28, 2023

Wondering how to build a knowledge base in-app for your SaaS product? A knowledge base is a central hub of resources that helps your customers solve problems and learn more about your product. TL; DR A knowledge base helps your customers access product guides and find answers to their various queries about your product.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Data Visualization 84

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. They laid down the first basic standards and foundational best practices. Why disregarding product design books is a mistake. And I follow some blogs”.

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

OCTOBER 1, 2022

In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let’s take a look at how you can design effective notifications that seamlessly blend into your product experience. Announce new feature launches and product updates within the app. What are notifications?

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

JANUARY 26, 2023

The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. Feedback widgets are passive and allow users to submit feedback on their own terms, in different parts of the product or user journey. Customer feedback is an invaluable resource for SaaS businesses.

Feedback Software 96

Feedback Software Customer Feedback Customer Experience User Testing 96

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Outbound 112

Outbound Customer Experience Education Airlines 112

Userpilot

MARCH 31, 2023

TL;DR Metrics measure and evaluate the performance of your product or company. Analytics collects and analyzes data to understand customer engagement with your products. Some analytics categories in SaaS are the journey , experience , engagement , behavior , retention , and loyalty analytics. Categories of customer analytics.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 97

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

ProductPlan

JANUARY 31, 2019

As product management continues to evolve, many new practices have been put in place to optimize product teams. Agile, Kanban, and similar methodologies have helped shape the landscape of product management in the 21st century. Data is an increasingly significant component of product decisions. What is product ops?

Data Visualization 110

Data Visualization Reporting Tools Product Research Customer Experience 110

Userpilot

JUNE 1, 2022

The goals-signals-metrics process consists of outlining the goals of a product or feature, identifying signals of success, and then building metrics to track on a dashboard. It is important as it helps your product team focus on specific outcomes, get valuable business insights, and predict ROIs with more accuracy. What are metrics?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 94

Document Analytic Tools Feedback Software User Testing 94

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. This data allows product managers to make more informed product development and roadmap planning decisions.

Customer Feedback 97

Customer Feedback User Testing Feedback Software Data Visualization 97

Userpilot

MARCH 23, 2022

Is there such a thing as NPS survey best practices? If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. Then we’ll look at some benchmarks of what a good response rate is and the best practices to follow for optimal results.

Product Research 97

Product Research Feedback Software Analytic Tools Research Software 97

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 74

Feedback Software Analytic Tools Research Software User Testing 74

Userpilot

JANUARY 28, 2022

These include “remind about your product”, “ announce product update”, “offer discounts”, “collect feedback ”, “checking in with inactive users” email campaigns. The 3 best tools to use for your win-back campaigns are Mailchimp, ActiveCampaign, and Aweber. What is a win-back email campaign?

Feedback Software 97

Feedback Software User Testing Customer Feedback Customer Experience 97

The Product Coalition

OCTOBER 15, 2019

How to Create a Tracking Plan for Your Products In my previous post on How to Use Data in Product Management , I talked about what is Quantitative and Qualitative data. (If Tracking the Qual’ Now that you have defined what the Quantitative data you want to collect is, you want to start monitoring the Qualitative side of your product.

Data Visualization 61

Data Visualization Product Management Product Manager Transportation 61

Userpilot

OCTOBER 13, 2022

Have you ever wondered what your best customers have to say? Communication between you and your users plays a critical role in ensuring the success of your product. This article will help you understand the importance of a feature request template and improve your product feedback process with the best practices.

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Mind the Product

MAY 8, 2020

In this MTP Engage Manchester talk, Thor Mitchell, a product management coach and former CPO of Crowdcube, explains the importance of humility for product managers. To be a great product manager, recognise what you know what you have yet to learn. What Makes a Great Product Manager Great? Key points. Prioritise Your Time.

Customer Experience 143

Customer Experience User Testing Research Software Product Research 143

Antwak Blog

MARCH 11, 2021

Categories of Security Tests. And combining DAST with some manual web security testing for regular vulnerability is the best solution. Penetration Test ( Pen Test ) – This manual application security test is best for crucial applications, particularly those going through significant changes.

Product Research 52

Product Research Testing Reference Technology 52

The Product Coalition

AUGUST 12, 2019

First principles thinking and empiricism go hand-in-hand: If all knowledge is achieved through experience and can be described by categories and sub-categories, the smallest sub-categories in any domain?—?its Without trust, no one can handle the complexity of product development. Read more: Was Aristotle an Empiricist?

Agile 107

Agile Finance Advertising Reference 107

Userpilot

MARCH 5, 2021

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. After all, you are building your product for your customer, right? Read on to discover what they are, and the best tool in each case. Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

JANUARY 26, 2023

How does it contribute to product success? How do you embed it into your product management processes? TL;DR Customer empathy is putting yourself in your customers’ shoes to better understand their problems and make it a part of your company culture to develop solutions that satisfy them on practical and emotional levels.

User Testing 97

User Testing Product Research Customer Feedback Customer Experience 97

Userpilot

JUNE 22, 2023

While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. A good customer churn rate is 3% or less for SaaS companies.

Data Visualization 94

Data Visualization Feedback Software Analytic Tools Customer Experience 94

The Product Coalition

FEBRUARY 16, 2020

As modern Product Managers, data should be your friend,” – says every CEO But this might sound easy but… What are the different types of data I need? In this blog, we’ll discuss the topics below: 1, Understand what data should be collect ed?—?Quantitative Your 2 best friends You can’t assume anything in this new world.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Userpilot

NOVEMBER 28, 2022

To be effective with customer service, companies have to consider the product, audience, and the major channels customers like. Read on to learn what they are, the best practices for creating one, and the different engagement software you can use. Tolstoy- best for building interactive videos.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Embedded Analytics 98

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. What is a feature prioritization framework?

Framework 95

Framework Feedback Software Onboarding KPIs User Testing 95

Gainsight

MARCH 26, 2020

Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In the case of COVID-19, we propose the following categories: Category 1: Businesses in the ecosystems of in-person restaurants, hotels, airfare, energy, in-person retail, and the like might be challenged to buy or retain anything.

Reporting Tools 90

Reporting Tools Data Visualization Customer Experience Healthcare 90

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Mixpanel

JUNE 10, 2022

First impressions are critical for a successful product. A good product onboarding experience can help achieve product-market fit and drive revenue, while a poor experience can drive customers away. While it may sound trite, knowing your customers is the most important part of a product onboarding experience.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 105