customer-experience-management Blog Related Topics 
Userpilot
JULY 13, 2022
Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience.
The Product Coalition
DECEMBER 19, 2019
Content: What is customer experience What factors is customer experience formed from? Why customer experience management is important Customer experience management?—?whose What is customer experience? What factors shape customer experience?
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Userpilot
SEPTEMBER 30, 2022
In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.
Intercom, Inc.
OCTOBER 2, 2018
Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom. Simultaneously, Intercom has introduced features for larger companies: our customer base now runs the full gamut from early stage startups to large established companies.
The Product Coalition
JULY 21, 2020
Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. They’re also just as varied in how they like to get their knowledge.
Good Product Manager
FEBRUARY 7, 2021
Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : I’ve been behind on posting here (it’s been almost 6 months!)
The Product Coalition
FEBRUARY 5, 2021
How To Get The Most Out Of Customer Interviews We are at risk of only listening to what we want to hear. The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews.
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