Userpilot

OCTOBER 8, 2021

We previously discussed them in our blog post about Pendo here. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Paths show you all the actions taken by users before or after a specific event. Track Events. Pendo Analytics Feature #1: Paths.

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Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. feature usage , in-app events, etc.). The most common ways to segment users.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

ProductPlan

NOVEMBER 10, 2020

For forward-thinking online retailers, this means hiring an eCommerce product manager. What Is An eCommerce Product Manager’s Product? Although the job description can vary from company to company and across industries, product managers all share at least a couple of common responsibilities.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers.

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Books Blog Feedback Software User Testing 80

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 16, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. Why should product managers track product metrics?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. and in-app events that will be triggering certain experiences in-app (e.g.

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Research Software Reporting Tools Data Visualization Software Review 96

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. out of 5 stars. 54 global ratings. Where to buy?

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. Let’s get you started! User manuals.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. Source: userpilot.com. Userpilot NPS.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

The Accidental Product Manager

JUNE 10, 2019

Boeing’s product managers need to find ways to rebuild trust Image Credit: Ferry Octavian. Every product manager job is different. Right now, being the product manager at Boeing who is responsible for the 737 MAX jet would defiantly fall into the difficult category. Some are easy and some are hard.

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Airlines Software Review Product Management Product Manager 116

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Userpilot segmentation is the most advanced of the three products. Heap offers Auto-capture which collects all the data about user interactions with the product.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. It implies segmenting your audience based on country, location, city, or zip code. Let’s get started!

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. It allows product managers to see how many users return to the product over a period of time. How can a product analytics tool help you drive product growth? Pendo Segments.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 3, 2022

Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Another source of product marketing resources is the industry reports and benchmarks.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

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Certifications Customer Experience Artificial Inteligence Product Management 95

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! Afterward, product managers use that knowledge to optimize the customer experience.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 15, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. Why should product managers track product metrics?

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Follow Roman on LinkedIn and Twitter, or check out his website and blog. Roman’s new book is How to Lead in Product Management. Who is Rambo ?

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Feedback Software Leadership Product Research Technical Review 167

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. In this blog post, we’ll explore the different types of digital transformation you need to know about.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. You can also use UBA data to recommend content and products contextually. Custom behaviors tracking with events. Create custom events with Userpilot.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

The Product Coalition

JANUARY 30, 2019

What is the one skill that all product manager needs? Weeks ago I wrote about a product manager does not need to know how to code. During a conversation with a friend, he asked: “if it is not coding skills, what are the one skill a product manager must have”? Why Leadership? Without Leadership?

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Technical Review Product Management Product Manager Weak Development Team 60

Amplitude

JANUARY 8, 2021

Let’s use this snippet of code from our JS SDK documentation. There is the event! And this new feature called Event Explorer which lets you zero in on the event stream for your test user, or your own user.”. Three hours, thirty tested events later, they are good to go. . Provided the sprint review goes well.

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Data Visualization User Testing Software Review Customer Feedback 112

Userpilot

JUNE 30, 2023

VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. How satisfied are you with {feature}?

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Mixpanel

APRIL 18, 2024

B2B products often have to appeal to many different personas. We have a wide range of user types, from marketers to engineers to product managers and more. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. But how do you choose good product marketing software? What is product marketing? Natália Kimli?ková,

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Communications 69

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

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Positioning Feedback Software Product Management Product Manager 52

Mind the Product

APRIL 28, 2020

Find out more about Emily’s work , or follow her blog , on Twitter or LinkedIn. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Support Networks.

Product Research 125

Product Research Feedback Software Technical Review Entertainment 125

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! User experience (UX) involves all aspects of user interactions with your product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. User persona example: Product Manager.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

OCTOBER 11, 2022

Excited customers who get real value from your product will easily tell others about you. They’ll use social media, review sites, or office chit-chat to share how your product is changing their lives. If you’re a product manager or work in a similar role, Userpilot can help you build growth loops without coding.

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Feedback Software Analytic Tools User Testing Customer Experience 97

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Mind the Product

APRIL 9, 2018

But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. And this is not a surprise; these colleagues know their business but they are not trained product managers. the business”) and tech teams (engineers, product managers).

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Reporting Tools Systems Review Enterprise Technical Review 106