The Product Coalition

JUNE 10, 2022

Not having clear, concise product categories, subcategories and navigation, is painful for customers. Potential solutions to improve these pain points are: Keeping slick product navigation. To increase the experience Amazon Fresh should ensure that customer doesn’t scroll way too down to find the product categories.

Onboarding KPIs 135

Onboarding KPIs Customer Experience User Friction Product Management 135

Mind the Product

OCTOBER 10, 2019

In this blog we’ll share our own personal experiences, and consider how mental health problems such as imposter syndrome, anxiety, depression, or stress affect us as product people. At Mind the Product London last year, Rik Higham shared research showing that 70% of us suffer from imposter syndrome. Imposter Syndrome.

Technical Review 180

Technical Review Product Research Weak Development Team Customer Experience 180

eG Innovations

MARCH 14, 2023

Cloud Outages do Happen Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. Each manager will have its own database instance for storage. All the metrics available in one manager are also available in another, and if one manager goes down (e.g.,

Analytic Tools 52

Analytic Tools Data Visualization Enterprise Customer Experience 52

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 68

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 68

Userpilot

NOVEMBER 14, 2022

When businesses think of SEO, they often think of blogs, keywords, and ranking. The terms you use to define your product lines, service lines, and business can set you on a path to success or inescapable failure. They offer great products or services, but it gets buried because they didn’t research the name.

User Testing 93

User Testing Data Visualization Research Software Customer Experience 93

Userpilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. The most common reasons behind high churn rates are: Bad product-customer fit. Leverage secondary onboarding to retain existing customers. Poor onboarding. Bad customer service. Price increases.

User Testing 92

User Testing Feedback Software Data Visualization Customer Feedback 92

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want?

Books 52

Books Research Software Product Research Reporting Tools 52

Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Quantifying user interactions and analyzing engagement provide insights necessary for informed decisions, enhanced competitiveness, and superior product development. Navigating Matters of the HEART?

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Split

JUNE 9, 2022

In our last blog about controversies , we talked about having clear goals. It’s something that your founders or senior management team need to define clearly. Experimentation leverages an agreement on principles into an agreement on implementation. That’s why having clear goals is essential. Formalize What You Agree On vs. Not.

Customer Experience 64

Customer Experience Data Visualization Analytic Tools User Testing 64

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Data Visualization 98

Data Visualization Analytic Tools Research Software User Testing 98

Sachin Rekhi

SEPTEMBER 2, 2015

Mark Zuckerberg is frequently cited as an infinite learner who has grown immensely in his ability to lead Facebook’s now 10,000 person organization and shape a product experience that touches over a billion people daily. Focus on Leveraged Learning. The first is focusing on leveraged learning. So many things appear as magical.

Technical Review 89

Technical Review Engineering Blog Leadership 89

Userpilot

DECEMBER 3, 2021

Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. Let’s go over how you can leverage the HEART framework to improve your SaaS product. It comprises 5 user-centered metrics that help you evaluate all aspects of your product’s user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! In my post on the SiriusDecisions blog Help! Sales Is Trying to Change My Product Roadmap! ,

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! In my post on the SiriusDecisions blog Help! Sales Is Trying to Change My Product Roadmap! ,

Agile 60

Agile Events Roadmap User Testing 60

Product Innovation Educators

SEPTEMBER 16, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Leveraging marketing, customer service, and customer communities to build better products. Use collaboration to create better products. 16 guidelines for product managers.

Customer Feedback 48

Customer Feedback Product Management Product Manager CTO 48

Mind the Product

APRIL 9, 2018

In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. They are free to decide what to work on next.

Reporting Tools 104

Reporting Tools Systems Review Enterprise Technical Review 104

Product Innovation Educators

OCTOBER 5, 2020

How product managers can increase team performance by understanding Team Dimensions. The only thing better than hearing about how an organization improved their product management and innovation capability is sharing it with The Everyday Innovators! Summary of some concepts discussed for product managers. [2:35]

Software Developers 76

Software Developers Software Development Leadership B2B 76

Indicative

JANUARY 25, 2021

For product managers at companies offering freemium mobile apps and trials, turning free users into paid ones is often a primary goal. In other words, speeding up the conversion of free to paid users is all about turning user data into a better product and more effective product marketing.

Data Visualization 64

Data Visualization Analytic Tools Customer Experience User Testing 64

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Another reminder why new products need a workable business model. Products (wrongly) get created this way – product first, customer second, revenue third.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Arpit Rai

OCTOBER 29, 2019

I did an AMA (Ask Me Anything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. I just realized that I had not cross-posted my responses on the AMA on my Medium blog. In B2B, you’re not always the primary user of your product.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 71

Customer Experience User Testing Weak Development Team Development Team Review 71

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Product Innovation Educators

SEPTEMBER 19, 2016

We have explored the topic of product portfolio management in previous episodes, but not from an Agile perspective. That is the topic for this episode – Agile portfolio management. Each week I talk with a savvy insider to help us understand an aspect of product management and innovation.

Agile 49

Agile Construction Weak Development Team Product Management 49

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. Things were getting clear: I gradually got to know there was a function called Product Management, learned about it from different people, and thought I might be a good fit to that role.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Arpit Rai

OCTOBER 29, 2019

My AMA on NextBigWhat I did an AMA (AskMeAnything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. I just realized that I had not cross-posted my responses on the AMA on my Medium blog. How did you get into product management?

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. Instead, you can follow this hands-on guide for go-to-market strategy and product launch plans. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Usersnap

JANUARY 8, 2024

This incident, a glaring example of a small oversight leading to a colossal failure , underscores the importance of refining the path to success. As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Userpilot

APRIL 14, 2023

TL;DR SaaS onboarding is the process of getting new users acquainted with your product and teaching them how to get value out of it. TL;DR SaaS onboarding is the process of getting new users acquainted with your product and teaching them how to get value out of it. Without further ado, let’s get right into it!

Analytic Tools 97

Analytic Tools Research Software Feedback Software Onboarding KPIs 97

Userpilot

NOVEMBER 20, 2022

Customer experience is so important for product growth and retention. This will improve customer engagement and motivate them to continue using your product. On the other hand, add a human touch to your digital CX by running webinars or leveraging AI-created videos. Then, make product improvements based on what the data says.

Customer Experience 95

Customer Experience User Testing Customer Feedback Embedded Analytics 95

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. What is software product management?

Feedback Software 80

Feedback Software Analytic Tools Research Software Data Visualization 80

Intercom, Inc.

AUGUST 1, 2019

It depends on the industry, but Brex has had huge success by acting bigger than they are – particularly in the B2B space, where people are looking for signals that your product is going to be supported for years in the future. That’s why Brex’s CFO Michael Tannenbaum believes in breaking a few rules. billion dollars. Tara: Right.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Userpilot

MARCH 21, 2023

How can they help product teams extract actionable insights and build product experiences that deliver more value and delight to customers? TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. Let's get right to it. What is application analytics?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 92

eG Innovations

OCTOBER 20, 2021

Today, cloud native has altered the approach to developing, shipping, and managing software applications. These services are packaged in containers, deployed as microservices, and managed on elastic infrastructure with an orchestrator to manage these containers?. Business drivers and benefits of cloud native applications.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52