Business of Software Conference

DECEMBER 14, 2023

Cohen starts his presentation by telling a story about how he started blogging in 2009. As a coder and self-professed geek, he knew he didn’t have a great handle on blogging best practices. So, I decided, screw blogging. What does it mean that we have opposite rules, and yet we’re both [the blogging platforms and me] correct?

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eG Innovations

FEBRUARY 5, 2021

There are many variants of JBoss available today: JBoss EAP is the name for the Java EE application server that Red Hat produces and supports. This blog post documents best practices that you should employ when deploying JBoss in production. This will involve: 1 Configuring the Operating System. 2 Tuning the JVM.

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eG Innovations

FEBRUARY 5, 2021

There are many variants of JBoss available today: JBoss EAP is the name for the Java EE application server that Red Hat produces and supports. This blog post documents best practices that you should employ when deploying JBoss in production. This will involve: 1 Configuring the Operating System. 2 Tuning the JVM.

Software Review 52

Software Review Systems Review Data Visualization Weak Development Team 52

The Product Coalition

MARCH 8, 2019

Last week, after many months of development, I was happy to launch Haystack into the world finally. It takes into account comments, reviews and how long/active people are that upvoted. It can definitely still be gamed (which we’ll talk about), but that’s any system. telling them we were launching and I’d love their feedback.

Feedback Software 60

Feedback Software Technical Review Software Review Systems Review 60

The Product Coalition

OCTOBER 8, 2019

An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team. Velocity?—?the

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Amplitude

MARCH 28, 2019

As the name suggests, dynamic configuration is the ability to change the behavior of a system on the fly. Most companies will have dynamic configuration of some kind, and some even develop their own systems for it such as Netflix’s Archaius or Twitter’s ConfigBus. We lovingly refer to it as DynConf. What is DynConf?

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Software Review Weak Development Team Data Visualization Systems Review 72

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Star Rating Ubiquitous in e-commerce and review sites, the star rating system is a visually engaging way to capture user opinions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

APRIL 25, 2019

Countless times projects progress so slowly only due to poor ticket management. If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product. This could then be used as a development roadmap. Status: Open.

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Reporting Tools Feedback Software Roadmap Weak Development Team 40

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

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Userpilot

SEPTEMBER 15, 2022

Customer happiness dictates user loyalty based on how happy they are with your team or product. Customer happiness refers to the degree of satisfaction users have after interacting with your team and product. By developing customer loyalty, you can turn users into advocates who can help drive your product’s growth.

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The Product Coalition

MARCH 15, 2020

In product development, necessary actions and emergent information is rarely obvious or clear, which is why we need inductive reasoning. Strategy begins by identifying the structure of the challenge, not by naming performance goals. Do this often to reorient teams where and when necessary.

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Data Visualization Analytic Tools Product Research Customer Experience 78

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. Learn how Airbnb created an elastic product team that helped them get to where they are today.

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UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. My first question to you is how do you introduce yourself without your name or profession? I realized that that wasn’t really gonna happen I’m very very bad at competition. Are you looking at reviews in the app store? So that skill set.

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User Testing Feedback Software Research Software Data Visualization 66

Usersnap

MARCH 6, 2019

There are many instances where the process of asking for feedback has actually deterred customers or prompted them to submit bad reviews out of annoyance. This approach is informal and renders quick results, both for the customer and support team. Instantly connect a customer to a developer or technician. Time-consuming.

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User Testing Customer Feedback Feedback Software Customer Experience 66

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). You should be basing your customer engagement on that activity to gain insights and develop strategies to increase that engagement.

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Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

JUNE 14, 2021

This is due to the Zeigarnik Effect : people are more motivated to complete a task when it looks like they are closer to the finish line. You will only need a developer to help you set custom events tracking, and then you can start building. You can use tools like Userpilot to build in-app checklists fast.

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UX Studio: Product Management

NOVEMBER 1, 2019

When we arrive at the page, we instantly see in the upper left corner that we landed on the page named NBC News. This is why it’s important to develop this hierarchy consciously. You can collect adjectives, and list a few good and bad examples. Most news pages get a passing grade in the three-question test.

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Usersnap

JULY 18, 2022

At Usersnap , we had the difficulty of naming our floating action button for the specific use case we provide, which is a customer feedback menu. After that though, you’ll be able to add exactly what you need to make sure the feedback goes to the right place, right team, and at the right time. What does this customer feedback menu do?

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Feedback Software Research Software User Testing Customer Feedback 52

Userpilot

APRIL 8, 2021

With this knowledge, the product team can create individualized product walkthroughs that point users towards the key UI elements that they need to learn. As much as dishonesty sucks, giving disingenuous feedback due to people pleasing is a real phenomenon. This is Hotjar’s weak point. Don’t be this person.

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Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Paying a team of salaried support staff gets expensive quickly.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

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Data Visualization Analytic Tools Technical Review Feedback Software 52

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. However, if we run out of time, please be sure to leave your name with your question, and we will follow up with you directly with any answers that we have to your questions. OK, so there are a couple of answers here, I’ll let the team decide.

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Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Apart from helping clients with product design, we also develop digital products in-house.

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Research Software User Testing Technical Review Product Research 77

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Are there any bloggers or journalists whose names keep coming up? It’s marketing. The good news?

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Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

AUGUST 22, 2022

Having a customer feedback strategy enables you to continuously collect and analyze user responses and develop an action plan for improving your product and driving engagement. Now that you know the value of an effective customer feedback strategy to your business, it’s time to put your feedback management system in place!

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Feedback Software User Testing Customer Feedback Customer Experience 98

The Product Coalition

MARCH 2, 2020

Often, these organizations were once created to train farm boys into assembly-line workers within a standardized industrial process churning out standardized products in the name of output optimization. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and

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Reporting Tools Data Visualization Product Research Systems Review 78

Userpilot

JULY 27, 2022

There are five stages of the product life cycle: development, introduction, growth , maturity, and decline. Product life cycle marketing (PLC marketing) aligns the marketing efforts of a product with its stage of development. These include the development, introduction, growth, maturity, and decline stages.

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User Testing Feedback Software Analytic Tools Research Software 98

Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. Catalog Your Sources of Feedback.

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Product Research Feedback Loop Feedback Software User Testing 127

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

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Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

SEPTEMBER 11, 2019

3) Most companies use weak heuristics, opinions and archaic decision processes to place bets on a handful of unproven ideas. The alternative is of course evidence-driven product development. In product management circles the term “Product Discovery” has become most synonymous with evidence-driven product development.

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Customer Experience Product Research User Testing Data Visualization 74

Userpilot

SEPTEMBER 23, 2021

Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.” Their employer has to pay for a large team of them. This translates into a smaller support team, and money saved. A friendly photo of one of your team.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

UX Studio

SEPTEMBER 6, 2023

But when we worked on B2B products, we realized there was a bigger gap between users and the product teams. Maybe that is why, in many B2B product teams, people only have a superficial understanding of their customers and their pain points. The team had e-commerce experts who were great at their job and wanted to simplify the platform.

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User Testing Customer Feedback Research Software B2B 59

Usersnap

JANUARY 18, 2024

NPS surveys are excellent customer satisfaction tool which can be helpful source of knowledge to rest of the crossfunctional team Mastering NPS Surveys in 2024: A Comprehensive Guide to 21+3 Survey Questions and Templates for Optimal Customer Insight s Question 1: How likely are you to recommend our business to a friend or colleague?

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Data Visualization Product Research Customer Feedback User Testing 52

UX Studio

JANUARY 17, 2024

So it started with like [00:12:00] specialism in like very, very well developed craft. Or maybe because… the visuals that I’ve added to this onboarding slide were to interrupt in and like users started like you know, interacting with these visuals and it’s led to poor results.

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