Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Average salary: $192,383/yr.

Research Software 96

Research Software Feedback Software Analytic Tools Onboarding KPIs 96

Userpilot

JULY 15, 2021

Despite its growing popularity, many people are still unfamiliar with SaaS product marketing. A common question is: what is SaaS product marketing? In this post, I will give you an overview of what SaaS product marketing is and what it entails. Marketing automation is an integral part of product marketing.

Research Software 98

Research Software Onboarding KPIs Definition Product Marketing 98

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing. Which does your company need?

Feedback Software 101

Feedback Software Research Software Product Marketing Marketing 101

Userpilot

JANUARY 31, 2023

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market.

Onboarding KPIs 92

Onboarding KPIs Product launches Analytic Tools Feedback Software 92

Userpilot

OCTOBER 5, 2021

OKRs vs KPIs – the most recent darlings of the SaaS world. KPIs are there to help you keep track of how your results are performing. All key performance indicators are metrics, but not all metrics are KPIs. Some do’s and do not’s when setting OKRs and KPIs for your team. What are KPIs? Let’s find out!

Onboarding KPIs 145

Onboarding KPIs Analytic Tools KPI Customer Experience 145

Userpilot

NOVEMBER 19, 2022

There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Customer service KPIs measure the performance of customer service teams and customer support management.

Onboarding KPIs 95

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 95

The Product Coalition

FEBRUARY 14, 2023

Everyone talks about getting insights from digital products and processes, yet I’ve seen it done wrong so many times that the subject demands revisiting, especially in light of the emerging field of DataOps. Data is increasingly complex and complexity can only be managed via stable and reliable foundations. What is an Insight?

Data Visualization 142

Data Visualization Customer Feedback KPI Customer Experience 142

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth.

Feedback Software 104

Feedback Software Onboarding KPIs Reporting Tools Product Research 104

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Product Metrics Your Board Members Care About. The Beginner’s Guide to Product-Led Growth Metrics. The role of the board is changing.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Product launches 102

Product launches Product Research Data Visualization Research Software 102

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. What are product management KPIs?

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 97

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 102

B2B User Testing Research Software Analytic Tools 102

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 90

Product Marketing Onboarding KPIs User Testing Marketing 90

Userpilot

MAY 17, 2021

Are you tracking the right Product Marketing KPIs? With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is Product Marketing?

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Product Marketing 97

Gocious Blog

JULY 25, 2023

Every good product manager knows that the roadmap is crucial to product management. Roadmaps give you a high-level view of the entire product portfolio as well as the progress of each product from start to finish.

Roadmap 64

Roadmap Product Management Product Manager Management 64

Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. Product Experience . Creating a Product Roadmap?

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

The Product Manager Coach Blog

MAY 5, 2023

Becoming a successful product manager requires a unique set of skills and expertise. It involves being able to identify customer needs, understand market trends, and work collaboratively with cross-functional teams to develop and launch successful products. A big focus of The Product Mentor program is on KPIs.

Data Visualization 52

Data Visualization Customer Feedback Product Management Product Manager 52

Userpilot

JULY 23, 2023

TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Key members of the GTM team: Go-to-Market Manager: Responsible for overseeing and coordinating the entire GTM process , ensuring alignment across go-to-market teams and successful product launches.

Research Software 79

Research Software Data Visualization User Testing Marketing 79

Mixpanel

JANUARY 13, 2022

As a product manager, deep-diving into problems like high churn, bugs, and crashes is part of the job. The good news about this process is, most of the time, you can find low-hanging fruit very fast (the example above took me five minutes) and then get right into fixes that impact your KPIs drastically.

Data Visualization 120

Data Visualization Analytic Tools Customer Feedback User Testing 120

Userpilot

MARCH 17, 2024

It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard? Book a demo to learn more.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Dashboard 89

Userpilot

AUGUST 23, 2022

Support KPIs: First response time, resolution rate, effort score, user satisfaction. Customer success KPIs : Lifetime value, customer retention, churn, upsell and cross-sell rate, NPS. It’s mostly about providing technical customer assistance by helping them resolve any issues they have with your products or services.

Customer Experience 85

Customer Experience Feedback Software Customer Feedback User Testing 85

Userpilot

OCTOBER 29, 2020

Product Marketing is a fairly new domain and the role of ‘Product Marketing Manager’ differs greatly from organization to organization. You may want to jump to a relevant section: Who’s a Product Marketing Manager? Product Marketing Manager’s Role and Responsibilities (depending on the company).

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 98

People-First Product Leadership

DECEMBER 4, 2023

Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals. Your organization and its products exist to serve your ICP. There may be secondary or tertiary audiences you serve via some products all in the name of benefitting your ICP. To kick us off, here is the map for today.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 114

Technical Advisors Product Research Analytic Tools User Testing 114

Intercom, Inc.

AUGUST 14, 2018

One common approach is to outsource content production, which can be cheaper in pure monetary terms. But unless someone, preferably an editor or with some editorial skills, is closely managing that process you’ll end up paying more for it in the long run. How to make product improvements. Enter evergreen content.

Events 182

Events Article Blog Technical Review 182

Mind the Product

FEBRUARY 22, 2017

There are some important differences between managing a solutions vs a platform product, in terms of providing product value (I wrote about becoming a platform Product Manager recently for Mind the Product ). What are KPIs and how do you Choose Them? What are KPIs? How do you Choose KPIs?

Reporting Tools 88

Reporting Tools Analytic Tools Data Visualization User Testing 88

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Some of them are good, and some of them are bad.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

JUNE 28, 2022

Are you wondering what customer experience KPIs and metrics you should track? Choosing the right KPIs can make all the difference when it comes to retaining your customers in the SaaS business. By using these KPIs, you can calculate how quickly you lose customers, their lifetime value, and their overall health scores.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

Amplitude

FEBRUARY 1, 2021

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. But now, a great product launch is all about the bigger picture. In this context, your product launch strategy isn’t just a plan for launch execution. There are marketing emails to assemble.

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! In structure by metrics, different teams work to improve different KPIs.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Product Research 88

The Product Guy

JANUARY 8, 2018

I’m completely psyched to have made this year’s list of Top 40 Product Management Influencers of 2017 for the THIRD CONSECUTIVE YEAR! Julie Zhuo // Facebook Julie is the VP of Product Design at Facebook where she manages the design team responsible for the core Facebook experience. Twitter | Linkedin | Blog.

Product Management 100

Product Management Product Manager Product Research Management 100

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! This will help you measure loyalty, spot trends, and drive product-led growth.

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Reporting Tools 94

Mind the Product

APRIL 9, 2018

In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. paying our suppliers for merchandise we bought from them).

Reporting Tools 103

Reporting Tools Systems Review Enterprise Technical Review 103

The Product Coalition

JANUARY 15, 2021

Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. Product Proliferation: The number of products that have inserted themselves into every aspect of our lives has increased drastically.

Research Software 124

Research Software Product Management Product Manager Product Research 124

Mixpanel

OCTOBER 6, 2022

Over the course of my career, I’ve sat in dozens of conference rooms, Zoom meetings, retreat centers, and team outings all created with the sole purpose of getting Marketing and Product talking. There are product goals and marketing goals. Our customer doesn’t care what’s Product and what’s Marketing. There are P1s and P2s.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g.,

Data Visualization 87

Data Visualization Analytic Tools Embedded Analytics Feedback Software 87