Alchemer Mobile

MAY 17, 2022

If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. . Here are some examples of areas to focus on: Product roadmap prioritization : What new app features and improvements are customers most interested in? . Not sure where to start?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Reasons Customer Success team should be involved in product feedback There’s a trend for Customer Success teams to own more of the roadmap, and that’s a good thing: They know the customer. Contact with churned customers.

Feedback Software 133

Feedback Software User Testing Customer Feedback Research Software 133

Userpilot

MARCH 28, 2022

Content marketing vs product marketing? But what is the difference between content and product marketing ? So in this blog post, we will shed some light on: What product marketing and content marketing are. So in this blog post, we will shed some light on: What product marketing and content marketing are.

Product Marketing 97

Product Marketing Marketing Research Software Feedback Software 97

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. It also helps organizations improve conversion rates and create a positive customer experience leading to higher satisfaction and loyalty.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Onboarding KPIs 93

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!) For more from Sean, follow him on LinkedIn.

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

The Product Coalition

FEBRUARY 29, 2024

With Actions, developers could automate repetitive tasks, streamline workflows, and accelerate development cycles, driving productivity and efficiency to new heights. Strategic Changes, Pricing, and Revenue GitHub’s journey has been punctuated by strategic changes aimed at enhancing its value proposition and market position.

Software Review 117

Software Review Customer Experience Software Developers Software Development 117

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 98

ChatGPT Data Visualization Onboarding KPIs Research Software 98

UX Planet

JANUARY 11, 2024

This blog delves into the pivotal role of UXD, accompanied by real-world examples, to underscore why checking and elevating your UXD is not just a strategic move — it’s a business imperative. ? Lost Revenue Opportunities: Positive user experiences directly correlate with increased conversion rates.

User Testing 59

User Testing Customer Satisfaction Research Software Product Research 59

Lenny Rachitsky

JANUARY 30, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. What are examples of good trial projects? It’s challenging to assess in interviews if someone is truly a builder, has good taste and judgment, can take initiative, and approaches problems productively.

CTO 98

CTO Engineering Presentation Finance 98

Userpilot

JUNE 30, 2023

It enables them to reach audiences across the globe to drive market expansion and product growth. Track where most of your current customers come from or where similar products are successful. Website copy, in-app communication , product documents, or legal content are often good places to start. Let’s get right to it.

Research Software 91

Research Software Analytic Tools User Testing Onboarding KPIs 91

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 144

User Testing Feedback Software Product Research Research Software 144

The Product Coalition

MAY 5, 2021

Here are seven promotional methods that you can use for your products this year. Pre-launch giveaway If you want to sell your products, then create a feeling of both expectations as well as excitement amongst the customers. Make sure to do this before the product launches since it will attract many customers.

Customer Experience 98

Customer Experience Events Blog Engineering 98

Userpilot

JANUARY 9, 2023

And what examples can get your micromarketing campaign started? What will your positioning and messaging strategy be? It’s a compelling mix of product, pricing, promotion, and placement aimed at reaching small groups from your customer base. User persona example. How will you present your product to the market?

Research Software 94

Research Software User Testing Strategy Customer Experience 94

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. Let’s imagine, for example, that AI would relieve us of the tiring task of transcribing hours of interview recordings or that it would sift through huge data sets and generate insights and visualizations within seconds.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 104

B2B Analytic Tools Feedback Software Data Visualization 104

The Product Coalition

MAY 3, 2021

Without a solid strategy in place to promote your new product and spread the word, no one is going to listen. That’s where creating a product launch plan comes in. A product launch plan is a strategy that outlines your specific goals for a new release and how to promote it in your market.

Product launches 125

Product launches Feedback Software Research Software User Testing 125

Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? You’ll also learn about the most common channels, plus some strategy examples. Let’s begin!

Research Software 98

Research Software Feedback Software Messaging Reporting Tools 98

Userpilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Passives give a score of 7 – 8 and are moderately satisfied with your product but lack the passion of the promoters.

Data Visualization 96

Data Visualization Feedback Software Product Research Analytic Tools 96

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 94

Product Marketing Onboarding KPIs User Testing Marketing 94

Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. SaaSholic Blog.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

NOVEMBER 14, 2022

Bringing it to the business world, reciprocity marketing is taking proactive steps to give something that evokes a positive response in customers. How does this help with product marketing , and what are some examples of brands that have succeeded with it? 8 reciprocity marketing examples that were a success.

Feedback Software 97

Feedback Software Research Software Marketing User Testing 97

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Five funnel examples to extract actionable insights: Marketing and sales funnel. This lets product managers and marketers track how users progress through each stage.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userpilot

AUGUST 20, 2022

But in the end, customers who love your brand are the ones who: Engage with your product. Refer your product to their network. It drives customer loyalty, positive word of mouth, and user engagement. Although customer success (CS) leads to a positive experience (which benefits customer love). Positive reviews.

Feedback Software 93

Feedback Software Customer Experience Customer Feedback User Testing 93

The Product Coalition

FEBRUARY 1, 2021

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. This certainly avoids promoting the wrong description to prospective candidates.

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

Userpilot

OCTOBER 10, 2022

Is your product marketing strategy lacking inspiration? How about some product marketing examples? In this article, we consider 10 SaaS product marketing examples. How did their product marketing strategy put their audience first? What is product marketing? How did they successfully communicate value?

Feedback Software 96

Feedback Software Research Software Product Research User Testing 96

Userpilot

NOVEMBER 2, 2022

How does adding value to products contribute to faster product growth? In this article, we cover: How to define product value and a value-added product. How to measure product value. 10 ways to add value to products in SaaS. Address customer pain points and show how your product can help alleviate them.

Feedback Software 95

Feedback Software Research Software User Testing Product Research 95

Userpilot

OCTOBER 21, 2022

Boost product growth. High customer confidence leads to repeat purchases, increased customer lifetime value , and positive word-of-mouth. The best practices for building customer confidence include: Using advanced segmentation to personalize the product experience and build trust. Attract good-fit customers.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

JUNE 12, 2023

Conduct market research because it helps you to: understand the needs and expectations of your user personas , enhance your product and features, stay ahead of the competition, and make changes to your marketing strategy if needed. If a good percentage of them responded positively, then that’s a sign the market needs it.

Data Visualization 86

Data Visualization Product Research Research Software Analytic Tools 86

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? So let’s dive into details and learn from examples of what customer touchpoints are. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Why are customer touchpoints important?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

AUGUST 15, 2022

Micro goals vs macro goals in product marketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? As a product marketing manager, you need to set goals that would guide and motivate you and your team members. What is a macro goal in product marketing?

Product Marketing 96

Product Marketing Feedback Software User Testing Marketing 96

Userpilot

OCTOBER 11, 2022

What are some good product vision examples? How is the product vision different from the company vision? What makes a great product vision? How should product managers develop effective product vision statements? Product vision and company vision overlap in single-product organizations.

Vision 108

Vision Analytic Tools Data Visualization Reporting Tools 108

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing. Which does your company need?

Feedback Software 104

Feedback Software Research Software Product Marketing Marketing 104

Userpilot

MAY 23, 2023

We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product. There are a huge number of examples to draw from across the SaaS world. Book a demo to learn more.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Customer Experience 92

Userpilot

SEPTEMBER 4, 2023

And while each segmentation method has advantages, psychographic segmentation can truly turn your product into a growth engine. It enables marketers to create better buyer personas, design more effective products, and position their brands favorably in the market. The AIO parameter doesn’t always have to be complex.

Product Research 92

Product Research Data Visualization User Testing Research Software 92

Userpilot

JUNE 30, 2022

While everyone talks about product-market fit, finding product-customer fit is equally important when it comes to engaging the right customers and driving success. You’ve achieved product customer fit when your product and its functionality help the user get their job done in the easiest and fastest way.

User Testing 95

User Testing Feedback Software Analytic Tools Customer Experience 95