Intercom, Inc.

FEBRUARY 25, 2021

Pretty much every week, they ask the coaches for advice on a load of topics, we can pick the topics we want to weigh in on, and they put together a panel of responses. Bobby: Touching back on your book, you released this book, Customer Understanding: Three Ways to put the Customer in Customer Experience (and at the Heart of your Business).

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Userpilot

JANUARY 16, 2024

Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc. How will we phase the releases of new features or updates?

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

ProductPlan

JANUARY 6, 2023

There’s no one more immersed in applying discovery and customer insights to prioritization and planning than Product Talk ’s Teresa Torres. This company’s bread and butter is training product managers, but their blog doles out a ton of useful content for anyone interested in the field. Product Talk. She literally wrote the book on it!

User Testing 52

User Testing Product Research Product Management Product Manager 52

Intercom, Inc.

JANUARY 30, 2019

With the release of Custom Bots and Answer Bot last year, our bots are helping us grow our business – just like our customers. Below I share examples plus true “lessons learned” advice on getting started with bots at your company. Dogfooding our own bots is not just a way for us to gain product knowledge or test new functionality.

User Testing 117

User Testing Webinar Inbound Customer Experience 117

Intercom, Inc.

APRIL 29, 2021

While a career in marketing wasn’t exactly in her plans (she stumbled into it by accident when she was living abroad in Paris), – her background in literature and film studies has given her an unusual perspective that encouraged her experiment with bold and new storytelling formats to drive organic growth.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Userpilot

SEPTEMBER 14, 2022

Knowing how to launch a product successfully is no easy feat – it takes careful planning, execution, and coordination. In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Market Research.

Feedback Software 98

Feedback Software Product Research Research Software Product Marketing 98

Mind the Product

OCTOBER 1, 2019

I even wrote about it in my Mind the Product blog post, Lean Strategies for Maturing Products. It wasn’t my plan to start a big old Tweet thread. A number of people jumped on the thread with advice and solidarity for those who are about to make the leap. It’s not a detailed, unchangeable plan of what’s to come.

Roadmap 99

Roadmap Product Research Technical Review Software Review 99

Userpilot

JULY 27, 2023

Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Engineering Manager: In charge of planning, designing, and overseeing projects. Engineering Manager The Engineering Manager’s duty is to plan, design, and oversee projects.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 21, 2022

When releasing an entirely new product, launching a new feature , or before a big product update. It could be a new product in its entirety, a specific feature of an existing product or service, or assuring a big release before it’s pushed to a wider audience. When should you use beta testing?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

JUNE 29, 2023

User documentation comes in many shapes and sizes: step-by-step guides or manuals, frequently asked questions, video tutorials, release notes , and more. Release notes. Summarises key features, bug fixes, and updates in a release to keep your users informed of changes. Release notes example from ClickUp.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Alchemer Mobile

NOVEMBER 25, 2019

So we’re going to cover the plan leading up to launch, the plan after your launch, and then the plan when your launch inevitably fails. And so to kick us off, Robi’s going to talk us through the first section about the plan leading up to launch. Robi Ganguly: Yeah.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Bain Public

NOVEMBER 4, 2020

While most of your roadmap initiatives support one tactic or another, each functional group will call out for new initiatives that match other objectives and they’ll want the entire development effort in the upcoming release. So take their advice and execute on it! However, their backlog of worthy improvements will be infinitely deep.

Weak Development Team 52

Weak Development Team Customer Feedback User Testing Customer Experience 52

Bain Public

FEBRUARY 3, 2022

Mario plays an active part in mitigating any issues that could have an impact on the completion of new feature releases. SOAP™ is a methodology that Bain Public created for product planning and roadmap prioritization based on principles of Product Strategy, Lean Startup, User-Centered Design, Data Science and more.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Bain Public

DECEMBER 9, 2021

Every team is always having to give estimates of how long it will take a feature to be released. Bain Public offers consistent roadmap planning processes & tools for business leaders and product managers organized around what motivates, inspires and improves growth. This is a simple, yet thoughtful gift for a product manager.

Product Management 52

Product Management Product Manager Feedback Software Travel 52

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketers are expected to clearly communicate, whether through writing copy for the marketing website or blog posts for product launches. Start by having a conversation with your manager to seek their advice on the transition. This advice works best if you’re already performing well in your current job function.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Dear Strategy

NOVEMBER 24, 2019

For this special 100 th episode (and blog post), I thought it would be fun to answer the question of all questions; the one that tops them all, both literally and figuratively; the question that everyone has but nobody wants to ask…. So, here’s the easiest answer I can give: Strategy is nothing more than a plan to achieve a goal.

Strategy 52

Strategy Framework Blog Workshop 52

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. I never had long-term plans of what I wanted to do. Do you want to tell me how you’re going about this at Later and what your advice to other support leaders would be?

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Bain Public

DECEMBER 9, 2021

Read the rest of this article to find out more on why we believe in giving back, the many workshops and initiatives we offered pro bono that benefited the Montreal, Toronto and North American startups, our new holiday campaign, and our plans for 2022. Why We Believe In Giving Back We understand that running a startup isn’t easy work.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

eG Innovations

NOVEMBER 30, 2022

Although focused on Azure SQL Database, the interfaces and the advice in this article also applies to monitoring Azure SQL Managed Instance. Tips to select the best Azure SQL deployment option – Microsoft SQL Server Blog. 7 Key Ways to Monitor and Optimize your Azure SQL Deployments.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Bain Public

SEPTEMBER 17, 2020

SOAP™ is a methodology that Bain Public created for product planning and roadmap prioritization based on principles of Product Strategy, Lean Startup, User-centered design, Data Science and more. A lack of strategy in planning your products is accompanied by a lack of focus and direction, which means things can quickly get out of hand.

Framework 52

Framework Leadership Customer Communications Definition 52

Bain Public

FEBRUARY 8, 2021

At Bain Public, we’re proud to offer free one-on-one sessions, discounted rates and lead pro-bono partnership efforts, donating company time to provide product-driven startups with expert advice and coaching about product management. In giving back, we’ve established a way to positively impact the Canadian startup ecosystem.

Startups 52

Startups Feedback Software Workshop User Testing 52

Lenny Rachitsky

APRIL 2, 2024

The amount of re-work saved by only launching afterward is likely very low, compared with the benefit of having the feature released. When teams do quarterly planning, they often overlook order and focus on the list of things they want to accomplish in a three-month period. Order matters! Launch on your biggest platforms first.

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

Under 10 Consulting

DECEMBER 28, 2019

Catch up on the latest blogs and articles. You can probably find some customer documentation and help screens, release notes, product plans, sales and conference presentations, white papers and ebooks, and sales enablement tools. Has anyone developed a roadmap for the next few releases? Review them all.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

Bain Public

MARCH 20, 2021

A product roadmap guides the business’ product development direction, helps to steer resource allocation and is an effective way to map out a series of major initiatives in an attack plan. Ultimately, the goal of the product roadmap features & releases is to make this ROI (Return on Investment) as big as possible!

Development 52

Development Product Research User Testing Product Management 52

Bain Public

FEBRUARY 23, 2021

Over the last few years, products have become more and more complex, but what’s shocking is that fewer than 15% of organizations have tackled this level of complexity through product-led strategy and roadmap planning. Bain Public SOAP™, our product management methodology, is a sustainable, repeatable planning and prioritization framework.

Data Visualization 52

Data Visualization Reporting Tools Product Research Research Software 52

Bain Public

APRIL 12, 2021

In fact, our SOAP™ methodology was created for product planning and roadmap prioritization based on principles of product strategy, lean startup, user-centred design, data science and more. Our approach, product, expert advice and coaching helps entangle complex technology, people and roadmap dynamics.

Data Visualization 52

Data Visualization Product Management Product Manager Reporting Tools 52

Dear Strategy

MAY 26, 2020

Now, for all of these scenarios, the key elements to include in your strategy are the exact same things that I continually refer to in this blog. Those are: a clear vision, a thorough situation analysis, a solid plan, and a clear path toward strategic execution. That doesn’t change, no matter what type of strategy you are developing.

Strategy 52

Strategy Branding Construction User Testing 52

Userpilot

OCTOBER 24, 2019

Without engagement, you’ll find it really hard to retain your users, and upsell them onto more premium price plans. is a common piece of advice given to budding journalists. You can then provide a notification whenever you release an update, or even display your changelog automatically. What a product engagement manager does.

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Product Research 94

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. In my post on the SiriusDecisions blog Help! I’m still tweaking some things, so bear with me. Sales Is Trying to Change My Product Roadmap! ,

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. In my post on the SiriusDecisions blog Help! I’m still tweaking some things, so bear with me. Sales Is Trying to Change My Product Roadmap! ,

Agile 60

Agile Events Roadmap User Testing 60

Gainsight

APRIL 23, 2019

We asked our Pulse 2019 speakers for the best advice they’ve ever received and we’re sharing it with you so you can take your product and career to the next level. Tip #2: Inventory requests for easier product roadmap planning. Sometimes planning your product roadmap can feel like a giant game of tug-of-war.

User Testing 49

User Testing Customer Experience Product Research Research Software 49

PMLesson's Ace the PM Interview

MAY 4, 2020

In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. After that's completed, you'll execute on your plan by ensuring any roadblocks engineering and design face are taken care of. We’ll be presenting our plan to executive-level management in a week.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

UX Studio

MARCH 11, 2024

And that first winter I had these website projects and then the next summer came around and my plan had been to just carry on running the school. Speaking of advice: what would you say is an ideal or optimal path for a designer? So there’s probably somebody else has got a plan for you. So then I just built from there.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

APRIL 8, 2021

Sometimes, you do it on purpose to release more new features faster: “I’ve worked on too many projects where ignoring style guides to get a product release in 2 weeks versus 6 months is always more important.”. (A Obviously, you don’t want to hear advice that you can’t possibly implement. Why does UX debt happen?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

The Product Coalition

APRIL 27, 2020

We had a look at common remote agile anti-patterns, and we analyzed remote Retrospectives and Sprint Plannings based on Liberating Structures. Therefore, to mitigate the risk of running a remote Sprint Review, for many Scrum teams applying Liberating Structures is sound business advice. Source : Scrum Guide 2017.

Agile 78

Agile Technical Review Software Review Customer Experience 78

Intercom, Inc.

OCTOBER 1, 2020

Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165