UX Planet

APRIL 2, 2024

Barnum Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. Loring The book presents the ten golden rules that maximize every session’s value. Moderating Usability Tests: Principles and Practices for Interacting ” by Joseph S.

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Books User Testing Product Research Testing 74

Userpilot

JANUARY 11, 2024

In this piece, we examine the importance of FinTech onboarding and dive into best practices that make for a successful onboarding experience. Book a demo today to learn more! These checks help prevent the illegal use of global financial services, ensuring compliance with global best practices.

Onboarding KPIs 106

Onboarding KPIs Customer Experience Feedback Software User Testing 106

Userpilot

MARCH 19, 2024

We also share some best practices. Book the demo to find out more! Currently, it’s the standard practice to release new functionality bit by bit, even every few hours, which has several benefits. Many organizations roll out their features internally first in a practice called dogfooding. Ready to dive in?

Product Research 106

Product Research Onboarding KPIs User Testing Feedback Software 106

Userpilot

APRIL 10, 2024

Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. Book a demo to get started! Knowledge base creation best practices Setting up your knowledge base with the right tools is only half the job.

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Feedback Software Analytic Tools Research Software Data Visualization 102

Userpilot

DECEMBER 19, 2023

There are several best practices that all account managers need to keep in mind. If you’re looking to improve your account management strategy, book a Userpilot Demo to see how we can help you with it. Some of the key responsibilities include: Setting clear objectives for various client accounts.

Feedback Software 102

Feedback Software Analytic Tools Product Research User Friction 102

Product Talk

MAY 19, 2021

This book is designed to be a product trio’s guide to a structured and sustainable approach to continuous discovery. Continuous Discovery Habits (the book) is the culmination of my work over the past eight years helping hundreds of product teams adopt successful continuous discovery habits. This Book is Just the Beginning.

Product Research 204

Product Research Books User Testing Research Software 204

Userpilot

DECEMBER 6, 2023

TL;DR Product dogfooding is a testing practice. It’s a widely accepted practice in many organizations. Book the demo to see how you can use it for dogfooding in your SaaS. The goal of this practice is to test the product design thoroughly for bugs and usability issues before launching it to the public.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

AUGUST 10, 2023

What are some user onboarding best practices? User onboarding best practices for SaaS – Yaakov Carno. Yaakov’s User Onboarding Best Practices for SaaS: Understanding users and their pain points is essential for designing successful onboarding experiences. What is its goal?

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing User Friction 95

Userpilot

OCTOBER 27, 2023

Even though product demos or presentations may be the best way to explain the product, offer users other ways to experience the value like interactive demos. Personalized onboarding can help enterprise users learn how to best use the product in less time. Book the demo to see how it can help your business.

Feedback Software 106

Feedback Software Embedded Analytics Analytic Tools Enterprise 106

The Product Coalition

MARCH 4, 2024

Instead, we will discuss what I’ve learned about applying best practices and managing roadmaps in the real world. Recipes (err best practices) are lab creations Best practices are like recipes for a five-star dish — based on the ideal ingredients, kitchen, staff, and trained chef.

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Roadmap Books User Testing Product Research 109

Product Talk

SEPTEMBER 1, 2021

You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. Lisa had built a strong continuous discovery practice at Airship. Tweet This. Tweet This.

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Product Research User Testing Technical Review Data Visualization 221

Userpilot

JANUARY 8, 2024

Adopting user onboarding best practices for your brand is a failproof way to leave a great first impression. However, with a range of user personas and attributes, it can be overwhelming to know which best practices you need to fuel your brand for success. Book a demo to learn how. What is user onboarding?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Customer Feedback 52

Intercom, Inc.

JULY 14, 2020

The most effective way I’ve found to deepen my expertise as a customer success manager, to cut through the jargon to real, practical advice, is through reading. As an avid reader, I’m often asked by our Customer Success team to recommend books that I’ve found valuable. 3 must-read customer success books (and a bonus ??).

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Books Customer Experience Customer Feedback Onboarding KPIs 249

Userpilot

OCTOBER 31, 2023

Pricing page best practices are particularly important since complicated pricing drives away leads that would otherwise contact sales. In this guide, we’re going to go over 13 best practices for designing a pricing page that converts! Book a demo to see how Userpilot helps!

Feedback Software 102

Feedback Software User Testing Customer Experience Data Visualization 102

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Userpilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Here are some best practices to follow when running NPS surveys: Ensure you properly segment your users to send personalized surveys.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 26, 2023

In this article, we compiled a list of questions for getting actionable feedback along with a few best practices for creating customer retention surveys. Best practices for creating customer retention survey: Segment your audience to ask audience-specific questions relevant to their experience.

Product Research 98

Product Research User Testing Feedback Software Customer Experience 98

Userpilot

MAY 10, 2023

Marketing AI best practices. To learn more about how Userpilot’s AI integrations save you time and effort, book a demo today. It’s also available across different product categories, including movies, books, music, news, etc. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 83

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 83

Userpilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process. In this article, we've compiled the 10 must-read onboarding books that'll enable you to transform your user onboarding strategies.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Research Software Books 98

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Yes, there are four quotes instead of just one :) This book is my number one for this year, and I will defiantly read it a few more times as it changed the way I think about strategy. do yourself a favor and read it.

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Books Systems Review Software Review Weak Development Team 124

Userpilot

NOVEMBER 30, 2022

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. 13 best tooltip UI design practices to keep in mind: Be brief: Tooltips are meant to be short and snappy. 13 tooltip best practices with examples that got it right.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Data Visualization 98

The Product Coalition

FEBRUARY 9, 2021

I’m eager to see the founding team we’ve put together succeed, so I’ve put together a list of books that contain the ideas that I’ve found most useful for a new product venture at this stage (getting from 0.1 So, now for the list of books on ways of thinking?—?theories, The books have been grouped by topic and rough reading order.

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Books User Testing Product Research Inbound 186

Userpilot

AUGUST 24, 2023

We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results. Keep in mind these best practices and tips for creating an effective cancellation survey: Trigger cancellation surveys in-app right after the cancellation request.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

MAY 30, 2023

When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback.

User Testing 98

User Testing Product Research Customer Feedback Feedback Software 98

Userpilot

MAY 22, 2023

This article guides you to make an excellent CX strategy with best practices and tips. TL; DR Customer experience (CX) strategies are the plans and practices you put in place to provide positive experiences to customers. Let’s start! What is a customer experience (CX) strategy? Perform A/B testing in Userpilot.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Product Research 95

Userpilot

JANUARY 27, 2023

So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? You can boost free trial conversions by following our SaaS free trial best practices: Use paid trials when your product requires lots of personalized support you can’t automate. Book a demo !

Feedback Software 98

Feedback Software Analytic Tools B2B Data Visualization 98

Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. 12 customer onboarding best practices to adopt: Have a clear client onboarding strategy: Keep your audience and product nuances in mind when designing your strategy.

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Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

AUGUST 23, 2023

To get the user feedback you need (without struggling with bespoke code) to improve the customer’s experience design, book a demo with Userpilot. CX design can initially be overwhelming, but these steps will put you on the path to creating the best customer experience strategy. What is customer experience design?

Customer Experience 95

Customer Experience User Testing Customer Feedback Feedback Software 95

The Product Coalition

SEPTEMBER 16, 2020

Every day something pops up in a conversation, on one of our teams or on socials that can be addressed by a book from years and sometimes decades ago. I think of these as classic books on the fundamentals of software development. Let’s get into the books in no particular order.

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Software Developers Software Development Books Development 133

Userpilot

MARCH 25, 2024

Worry not, though, as our in-depth guide explores the best practices for designing this popular type of onboarding experience. The best product tours are personalized for different user segments. For best results, keep your tours short and guide users to value along the most direct route. Book the demo to find out more!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 28, 2023

They give you the best possible chance of understanding the overall customer experience and improving your product. Book a demo today. Because they give you the best possible chance of understanding the overall customer experience. In this section of the article, we will explore some feedback form best practices in detail.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

Userpilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Book the demo. Best practices for creating successful customer feedback loops How do you actually create successful feedback loops ?

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

FEBRUARY 3, 2022

Rather than trying to reinvent the wheel and do everything yourself, it’s smarter to look at the welcome page best practices already established by other app companies. Best practices for app welcome page design. App welcome page best practice #1: Don’t code it from scratch!

Customer Experience 98

Customer Experience Data Visualization Demo Product Research 98

Intercom, Inc.

OCTOBER 5, 2018

Best of all, to create these message schedules you don’t need a “retention hacker”. 5 best practices for retention messaging. That means they’re missing out on some of the best parts of your product. You definitely don’t need a “retentioneer”. Some efforts are strategic, pertaining to specific tactics. weekly reports).

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

Userpilot

APRIL 3, 2024

Monday Resource Center is notable for its practical features, like service status checks and feature requests , fostering trust, and user engagement through transparency and co-creation. If you want to know more about how Userpilot can help you create a content resource center, book a demo now. Miro’s resource center.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? 16 Product Management Best Practices. 16 Agile product management best practices to help you build better products. Product management best practices: align product vision and product strategy.

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