UX Planet
JANUARY 16, 2024
By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.
Userpilot
MAY 20, 2024
The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.
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The Product Coalition
AUGUST 23, 2023
So I did what every well-trained consultant knows to do — I asked a question. A few points to consider: 91% of consumers are likely to switch to a brand or product that supports a good cause, given a similar price and quality. 74% of consumers expect brands to take a stand on important issues. Problem solved, or so I thought.
The Accidental Product Manager
DECEMBER 11, 2023
At the same time other companies are starting to use carbon-neutral products to differentiate themselves from their competitors. The Schick product managers realize that in order to build consumer trust, their brand has to demonstrate transparency and authenticity. However, they are paying attention and finding ways to innovate.
Intercom, Inc.
NOVEMBER 5, 2020
It was this larger than life, brand new experience. The COVID-19 pandemic is certainly accelerating the closure of malls: in June of this year, retail consultant Jan Kniffen told CNBC that he expects that a third of America’s malls will close permanently by 2021 , nine years ahead of his initial predictions.
Intercom, Inc.
JUNE 8, 2021
According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.
UX Studio: Product Management
OCTOBER 2, 2023
They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Schedule a free consultation with us and let’s discuss your current goals. These leave an exceptional first impression and differentiate our clients from competitors. UX studio 2.
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