UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Schedule a free consultation with us and let’s discuss your current goals.​​ These leave an exceptional first impression and differentiate our clients from competitors. UX studio 2.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Intercom, Inc.

FEBRUARY 25, 2021

Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. It was this larger than life, brand new experience. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

freshtrax

FEBRUARY 21, 2023

He is now working as a UX designer at a Japanese design consultancy while actively engaging in education and creating social impact. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles. Akiko Sakamoto Akiko works as a UX researcher at btrax. She was born and raised in Tokyo.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Innovatemap

APRIL 23, 2021

We are experts in digital product research, branding, marketing and design, so we are naturally marketing people, too. A strong product function or representation can be a huge differentiator for a business, and someone who understands product would know that right away. At Innovatemap, we are product people.

Research Software 52

Research Software Product Research Customer Experience User Testing 52

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Shape your CS practices by expressing your defined core values and living your authentic truth (your “brand”). Grow Your Personal Brand in 30 Minutes a Day or Less led by Brandon Cestrone, Founder at CS Insider.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

PMLesson's Ace the PM Interview

MAY 24, 2022

Business operations could entail: Marketing, Sales Operations, Web development, Copywriting, Brand management, Amongst many many other business activities. Technology & Equipment Along a similar line, BizOps is also involved with the technology and equipment of a firm. What’s is the BizOps Career Path?

Analytic Tools 52

Analytic Tools Research Software Data Visualization Strategy 52

The Product Coalition

SEPTEMBER 3, 2019

It’s now a vital capability for brands and it’s forecasted to total 100 million jobs by 2050. The Nielsen Norman Group are one of the leading UX consultancies and researchers, sharing best practices around the world. 1/5 Empathy Mapping - Using research of one user, identifying what they say, think, feel and do.

User Testing 60

User Testing UX Product Research Data Visualization 60

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. The Power of Branding and User Interviews. Good UX is Smart Manufacturing.

User Testing 104

User Testing Development Customer Experience Product Research 104

Intercom, Inc.

OCTOBER 3, 2019

Val has experience in a number of different sectors, having started out as a stage manager for operas before moving onto life as a virtual assistant and eventually setting up her own consultancy firm, Fix My Churn. One did consulting, one had a T-shirt company, one had an imported goods company. The dinner party approach to onboarding.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Nevertheless, in technology-centric California, a large percentage of businesses are directly impacted. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Nevertheless, in technology-centric California, a large percentage of businesses are directly impacted. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

BrainMates

DECEMBER 12, 2019

More and more companies and brands are defining their purpose and using it as a guide to how they do business. For those companies that do this well it has a positive impact on their overall business success – through enhancing their brand (and hence sales) and through a greater ability to attract and retain talented staff.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? In the introduction stage, marketing efforts should aim to create a unique brand identity and generate a buzz that attracts new users. Providing a better platform for long-term strategic planning. Product Lifecycle vs. BCG Matrix.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. “ Innovation is not something completely brand new. Then later on, I did some management and digital consulting as well.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. Then, I moved to Intuit and worked there for 14 years.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Conversational support is the new normal.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. Enter the emoji. Leslie O’Flahavan, writing trainer and coach and E-WRITE founder.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Intercom, Inc.

JULY 4, 2019

That’s why we asked Josh Seiden , a well-known product consultant and author, to join us on the podcast. Leaders have to get out of the business of saying: “I have this solution in my head. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Do you want them to think of you as an email tool?

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

Webinar 83

Webinar Product Research User Testing UX 83

Intercom, Inc.

AUGUST 30, 2018

Kate: I graduated with a graphic design degree in the late ’90s before there was anything like “user experience” and really got my start in graphic design, advertising, branding, and that kind of stuff. From there I went to LinkedIn, where I became their first Head of Design, helped add user research, and built out their design discipline.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. I’m a psychologist and a co-founder of The Rectangles , a UX design company and consultancy. One of Alina's mobile app projects.

User Testing 73

User Testing UX Data Visualization Research Software 73

Sachin Rekhi

AUGUST 15, 2016

Extra credit for folks who use this opportunity to tell me something about me (mutual friends we have, common past employers, congrats on a product launch, etc) to indicate they did their homework and researched me prior to the interview. Others suggest a brand new product area that LinkedIn should add to it's offering.

Product Research 77

Product Research User Testing Product Management Product Manager 77

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. I’m a psychologist and a co-founder of The Rectangles , a UX design company and consultancy. One of Alina's mobile app projects.

User Testing 40

User Testing UX Data Visualization Research Software 40

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? It’s not the same thing as branding.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108