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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

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5 Costly Branding Mistakes

UX Planet

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

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Web Development vs App Development: Things You Must Consider For Projects

The Product Coalition

Explore-things-web-development-vs-app-development Are you confused about web development vs app development while creating a digital application? Web development vs app development: it is a software development option that business operators are deciding to choose. Which platforms are you building on?

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Top 5 Startup App Development Companies in 2021

The Product Coalition

Are you seeking a trusted app development company for a long-term partnership? Here we provide a brief overview of the best app developers for startups for 2021. From day one, most startups are concerned with the question “How to find the best technology partner.” You’re in the right place!

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Top 7 Digital Transformation and IT Consulting Companies in Singapore [2020]

The Product Coalition

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. As brands realize the paramount importance of innovation and digital disruptions, the popularity of digital transformation services and IT consulting is increasing. Win-Pro Consultancy Min.

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Conversational support is business critical – insights from Forrester research

Intercom, Inc.

Hence they look to industry analysts to explain what’s going on in their area, so they can learn about what’s changing in the industry, and what new tools and technologies have emerged. Commissioning Forrester Consulting. 58% of respondents believe that customers prefer conversational, messenger-based engagements with brands.

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Conducting User Research in Product Management

The Product Guy

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. We are always looking for more product mentors from all around the world.