Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. 2021 Engagement Benchmarks for Finance Apps. Ratings and Reviews.

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Finance Feedback Software Research Software Systems Review 147

Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. Brands focused on shipping faced challenges with cadences parallel to the impacts on local and national supply chains. Others (like brands in security and monitoring) faced few new challenges outside of their regular business patterns.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

TechEmpower - Product Management

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

JUNE 22, 2023

An obvious example are the digital to brick and mortar models such as Target’s pick up ( BOPIS ) service. Going further is the idea of Phygital , the inseparable physical and digital worlds where all brand experiences lie. Can services be provisioned in a way that can be highly customized for end users?

Finance 110

Finance Banking User Testing Onboarding KPIs 110

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. And in order to get there, we need to look at data from before the world changed while we try to interpret what comes next.

Finance 147

Finance Feedback Software User Testing Research Software 147

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. However, having convenient access to our finances at our fingertips doesn’t come without unique challenges. The first is to launch a VOC (voice of the customer) campaign.

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Feedback Software Finance Reporting Tools Data Visualization 199

Reveal

JANUARY 11, 2022

Reveal Embedded Analytics. More and more businesses in all different industries globally are starting to adopt the power of data to accelerate their time to insights, improve business performance and enhance data-driven decision-making. This is where analytical applications come into play.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance.

Finance 147

Finance Travel Research Software User Testing 147

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. Data Richness: A wealth of data opens doors to training bespoke models. Internal Safeguards: For internal tools, balance security with usability.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Reporting Tools Research Software 126

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

Data Visualization 246

Data Visualization Entertainment Healthcare Webinar 246

The Product Coalition

MARCH 25, 2022

People quickly went digital and understood that finances don’t always require personal presence. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. Although this term causes a lot of discussions, it isn’t a brand-new notion.

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Today, many users can’t fully benefit from biometrics because of a long and sophisticated way of registering data.

Weak Development Team 172

Weak Development Team UX User Testing Technical Review 172

Alchemer Mobile

APRIL 30, 2020

Watch our latest webinar where Robi Ganguly, Apptentive CEO and Co-founder, and Christy Culp, Apptentive VP of Customer Success, share exclusive data and key insights from our 2020 Mobile App Engagement Benchmark Report. We discuss mobile engagement data specifically in the following categories: Sentiment analysis.

Research Software 147

Research Software Data Visualization Webinar Product Research 147

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

UX Planet

DECEMBER 21, 2023

If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024. In this article, we delve into the cutting-edge technologies, styles, and tools set to redefine the digital experience, offering solutions and opportunities for growth.

UX 98

UX Analytic Tools Data Visualization Artificial Inteligence 98

The Product Coalition

JANUARY 17, 2022

Drupal templates from Zero Gravity ), or a no/low code Dx-as-a-service tool (e.g. Bake in a little delight with usage on the successful request growth, and helpful visualizations on errors/warnings. This can be accomplished by either in-house coding, stylizing templates (e.g. www.Astral.sh ). Example: Codat.io

UX 137

UX Data Visualization Development Reporting Tools 137

Alchemer Mobile

APRIL 25, 2019

It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. version releases, feature releases, and more?

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Alchemer Mobile

APRIL 13, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Retail and eCommerce apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Mixpanel

SEPTEMBER 21, 2023

The reason I started posting my trades as Sir Jack is because it can feel really uncomfortable talking about finances under your real name. But on places like Reddit, it was easy to see the downsides of anonymous accounts sharing unverified “gains” and trading insights. Mixpanel has a very recognizable brand and color purple.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Userpilot

JUNE 8, 2021

Including several advanced tools to create roadmaps, collaborate, manage projects, track deadlines, and gather feedback. Your stack should include dedicated roadmapping tools and help to manage tasks efficiently, allow you to conduct surveys, communicate, measure user activity, and gather feedback. Session Recording Software.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Modus Create

FEBRUARY 16, 2024

In fact, according to our latest research report on Investing in Digital Transformation and Product Development , preventing security breaches is among the top two most commonly reported challenges to overall business success for 40% of organizations. Interested in more cybersecurity insights?

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. Here is the list of top 10 product roadmap tools, curated for you. URL – [link]. Starting Price -Free (up to 5 users). URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Mixpanel

NOVEMBER 26, 2019

Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018. The answer, as you might’ve guessed, lies in the data. Released last month, our 2019 Product Benchmarks Report compiled data from 1.2 The common thread? Need more proof?

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Customer Experience 91

Alchemer Mobile

DECEMBER 31, 2020

However, I’ll let our data speak for itself. 2020 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Retail & Shopping. Food & Drink.

Data Visualization 147

Data Visualization Marketing User Testing Feedback Software 147

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe provides better user analytics and customer support. Whatfix is easier to implement, maintain, and integrate with other tools. WalkMe dashboard – Source: WalkMe.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Efficient issue resolution with metadata and console log error recording Every once in a while, a storm may hit, and customers report issues or bugs.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Userpilot

JULY 23, 2023

TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Create a productive environment with a project management tool like Trello, Jira, or Asana. A go-to-market strategy is a comprehensive plan for taking your product or service to the market. Who is part of the GTM team?

Research Software 96

Research Software Data Visualization User Testing Marketing 96

Alchemer Mobile

MAY 19, 2020

Many brands today may think they build customer-centric products based on feedback from a majority, but they couldn’t be further from the truth. In reality, our data shows that brands only hear from less than one percent of their customer base , which we call the “vocal minority.”. Retail & Shopping. Food & Drink.

Feedback Software 147

Feedback Software Product Research User Testing Feedback Loop 147

Intercom, Inc.

SEPTEMBER 21, 2022

And with that explosion in addressable market came an explosion in customer service requests. Poor support tools and tech stacks are slowing teams down. The tools that support teams use are often clunky and outdated. Clunky legacy support tools make it hard for support agents to find the right information quickly.

Research Software 118

Research Software User Testing Customer Experience Vision 118