Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In Step 4, you seek customer insights and run experiments to assess user interest.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

AB Tasty

MARCH 26, 2024

Dave Anderson, VP Product Marketing and Strategy We are living in a time where people treat products and services as commodities. Optimizing digital experiences can directly impact a company’s bottom line by improving conversion rates, reducing customer frustration, and enhancing brand sentiment.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

Intercom, Inc.

SEPTEMBER 21, 2022

Suddenly you could sell and market to millions of people, anywhere in the world. And with that explosion in addressable market came an explosion in customer service requests. Poor support tools and tech stacks are slowing teams down. The tools that support teams use are often clunky and outdated.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

MARCH 11, 2022

Product management is a cross-functional role responsible for all stages of product development. Reports, statistics, and product benchmarks give you hard data on trends in the product world. We find the Product Drive Conference , the Product Folks events, and ProductCon particularly worthwhile.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. The whims of millennials are challenging established industries and forcing traditional brands to scramble.

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. The whims of millennials are challenging established industries and forcing traditional brands to scramble.

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. The whims of millennials are challenging established industries and forcing traditional brands to scramble.

User Testing 40

User Testing Branding Data Visualization Research Software 40

Sachin Rekhi

JANUARY 9, 2017

I studied computer science in the engineering school and ultimately settled on finance at Wharton. While I may have been better served studying marketing or management, I did learn some important finance principles that I still use day-to-day in my product management role. This helped them grow very fast initially.

Finance 69

Finance Feedback Software User Testing Weak Development Team 69

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. The key reason behind lies not in quality management or financing, but in the incompetence to understand and meet the wants and needs of the market.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Intercom, Inc.

NOVEMBER 3, 2022

Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed. For Natasha, the answer is a resounding yes. And so, I started Surfboard.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? The way customers feel about the product is your new brand.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? You can find a full transcript below.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit — their competition definitely will. The whims of millennials are challenging established industries and forcing traditional brands to scramble. Who knows what changes the consumer revolt will force tomorrow?

User Testing 49

User Testing Data Visualization Research Software Analytic Tools 49

Gainsight

MARCH 19, 2020

Marketing owns the website, content, demand gen and most of the other brand touch points which elevates their visibility. In order to become tier-one executives, Success leaders need to use their deep insights about customers to drive strategic decisions with each of their go-to-market peers. Ease of workaround solutions.

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

ProductBoard

AUGUST 1, 2017

When he came aboard, he was already well versed in making product decisions based on data from surveys, user research, and conversations with prospects. But we didn’t have a system in place for surfacing these insights down the road.” Once you’ve linked those insights to related feature ideas, they’re always just a click away.”

Travel 40

Travel Data Visualization Feedback Software Research Software 40

Gainsight

MARCH 9, 2020

Marketing owns the website, content, demand gen and most of the other brand touch points which elevates their visibility. In order to become tier-one executives, Success leaders need to use their deep insights about customers to drive strategic decisions with each of their go-to-market peers. Ease of workaround solutions.

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Userpilot

FEBRUARY 3, 2022

Best practices for building an app landing page: Don’t code it from scratch: use a tool, this way you can have on ready in no time and make changes as many times as needed without the need of a developer. Use user data collected during the signup process to personalize the welcome screen.

Customer Experience 98

Customer Experience Data Visualization Demo Product Research 98

Split

AUGUST 18, 2022

Cut Services. You might be tempted to cut certain customer support functions, or other seemingly less essential services. Take away or degrade service for a segment of users, and look at their satisfaction score and return rate. A/B testing gives more accurate measures for both. This is not just for external vendors. Delegation.

User Testing 98

User Testing Customer Experience Product Research Testing 98

The Product HQ

FEBRUARY 1, 2023

Combining their skills of managing people and being individual contributors, the cross-functional team has the knowledge and scope to build, engage in product marketing, measure feature effectiveness, and provide customer support. On the contrary, Zippia reports that group product managers earn $155,050 per year on average ($74.54

Product Management 52

Product Management Product Manager Certifications User Testing 52

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. The concept is so simple, but so effective.

Product Research 151

Product Research User Testing Weak Development Team Embedded Analytics 151

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. Marketing resource management covers everything, from project planning to budget tracking, scheduling, workflow management, collaboration, etc.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

The Product Coalition

JANUARY 10, 2021

If this is you, I have a simple tool you can use to articulate why things ( might ) take as long as they do, explain it in a way that is helpful to those who are unfamiliar with software development, and finally, provide a simple 5 minute exercise you can do each week to get a bit faster. they would take it all. For instance, we have 12.8%

Reporting Tools 111

Reporting Tools Product Management Product Manager Customer Experience 111

Business of Software Conference

SEPTEMBER 7, 2022

Developing great product people Developing the team Displaying PDF files and Medieval History Doing the right thing Doom3 DXP Ecosystem Building Education Entering new markets Enterprise Data Enterprise Software (Higher Ed) F1 Forging stronger teams in a remote work place. Remote-first. What is next?

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

DISQO

JANUARY 8, 2018

“We’re a 160 year old company whose bread and butter was life insurance and risk products – but for the last 10-15 years we’ve been transforming into a holistic financial planning company.”. One of the nation’s oldest and most cherished brands has a familiar story about reinventing itself for the digital world, but with a twist.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

“We’re a 160 year old company whose bread and butter was life insurance and risk products – but for the last 10-15 years we’ve been transforming into a holistic financial planning company.”. One of the nation’s oldest and most cherished brands has a familiar story about reinventing itself for the digital world, but with a twist.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

“We’re a 160 year old company whose bread and butter was life insurance and risk products – but for the last 10-15 years we’ve been transforming into a holistic financial planning company.”. One of the nation’s oldest and most cherished brands has a familiar story about reinventing itself for the digital world, but with a twist.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Intercom, Inc.

OCTOBER 15, 2020

As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry. We talk about his reasons for writing a book on this topic, his friendship with the late Clay Christensen, and get some further insight on his career so far.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in Product. Women in SaaS.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. What we did was, for us, massively insightful, maybe more insightful than we ever realized going into it.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Roadmunk

OCTOBER 5, 2017

While product managers puppeteer a product journey end-to-end, product marketing managers tend to be the masterminds behind releasing said product to market. Despite this generally accepted understanding, coordinating product releases of any size can still get messy. Jeffrey Vocell. Company: HubSpot.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

Intercom, Inc.

FEBRUARY 1, 2018

It was what I later learned was the classic startup experience of really smart founders and founding team have an idea that’s really clever, don’t validate it at all in the market, build a product, build out a team, realize they don’t have product-market fit, and just freak out and don’t know what to do.

User Testing 174

User Testing Marketing Research Software Feedback Software 174