Department of Product

OCTOBER 12, 2023

The founder of spreadsheet startup Equals says the answer for his product is a firm no. Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. million app downloads. Rich Holmes here.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. I worked with a hyper-funded startup that grew too fast too soon, fixating on “fundable” metrics, and eventually had to be sold off. We got to 500,000 downloads within two months.

User Testing 120

User Testing Customer Experience Onboarding KPIs Branding 120

Intercom, Inc.

AUGUST 14, 2018

Lots of startups approach content production as something that can be done in the founders’ “spare time” – at weekends or evenings. How can I build a brand for my software company? So you want to build a brand? Want to learn more about how to build your brand and sell more products in a non-spammy way?

Events 182

Events Blog Article Technical Review 182

Product Innovation Educators

OCTOBER 10, 2022

Before moving to consulting, she was in brand management at Unilever, working with the Dove brand. Christensen’s innovation theory is a market-driven simplification approach that does innovation in a startup outside a mature company. Click here to download the Action Guide.

User Testing 101

User Testing Product Research Research Software Workshop 101

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. This month, we have passed the three million download mark for the show. That just blows my mind.

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Download Feedback Software Data Visualization Customer Experience 215

Product Innovation Educators

JULY 3, 2023

Creating a new startup is a different challenge. In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. Click here to download the Action Guide. Creating a new startup is a different challenge. The challenge is adaptation.

Artificial Inteligence 108

Artificial Inteligence Leadership User Testing Feedback Software 108

Product Innovation Educators

JUNE 13, 2022

He has helped several brands grow and overcome obstacles, especially consumer product companies. This has included successful exits with acquisitions by companies that include Coke, General Mills, Boulder Brands, Bacardi, and more. Now we work with over a thousand companies, from huge companies to startups, over their whole lifecycles.

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Weak Development Team Branding Finance Customer Experience 62

Product Innovation Educators

JULY 11, 2016

When established companies decide they need to be more innovative, they often talk in terms of acting more like a startup. But acting like a startup is much more challenging in reality, especially for larger organizations. Instead, established companies can partner with startups. Here’s where startups come in.

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Startups User Testing Product Management Product Manager 49

Andrew Chen

DECEMBER 26, 2018

Download a PDF with 2018 essays. Consumer startups are awesome, and here’s what I’m looking for at a16z (70 slide deck). How startups die from their addiction to paid marketing. What’s next for marketplace startups? Co-authored with a16z partner Li Jin, we write about the next generation of marketplace startups.

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User Testing Enterprise Feedback Software Transportation 80

The Product Coalition

JULY 16, 2022

Here are the major three phases your users will go through The User downloads the app By this time, the users know what they are signing up for, and reach peak excitement. Categories of User Goals in the JTPD Framework ( Source ) How leading SaaS brands use JTBD Let’s take a close look at some JTBD-focused onboarding flows.

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Framework Research Software Customer Experience User Testing 133

The Product Coalition

DECEMBER 21, 2020

Download the Design Validation Checklist: Download the Ultimate Design Validation Checklist Idea validation can help you let go of the ideas that aren’t worthy of your time, money, and effort and move on to bigger and better things. It can be used to validate new logos, slogans, marketing collateral, or branding.

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User Testing Product Research Research Software Feedback Software 161

Mixpanel

FEBRUARY 3, 2022

What happens next is that your official app launch pulls in more downloads than you ever could have imagined. Even with a sudden influx of new engagement, your not-yet-scaled-out team could see exactly where users are clicking and how often, which leads to a more holistic understanding of whether those downloads translate to meaningful usage.

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Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

Mind the Product

DECEMBER 13, 2018

During her time at HotelTonight, the company grew exponentially with triple the number of app downloads and five times the amount of revenue growth. She also spent three years as VP Product at HotelTonight and has held product leadership roles at Prezi, Snagajob, and Eclipsys.

Analytic Tools 153

Analytic Tools Workshop Data Visualization Government 153

Intercom, Inc.

MARCH 16, 2018

Some of these will compete with your brand and some will contradict it. For more advice on how you should be thinking about business, growth and innovation, download our book Intercom on Jobs-to-be-Done : The post Understanding direct and indirect competition appeared first on Inside Intercom.

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Analytic Tools Customer Experience Data Visualization User Testing 219

The Product Coalition

MARCH 25, 2022

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. Although this term causes a lot of discussions, it isn’t a brand-new notion. CB Insights states that 41 fintech startups that are backed by venture capital are worth $154.1

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Research Software Feedback Software Reporting Tools Data Visualization 120

The Product Cafe

NOVEMBER 6, 2022

🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Their new marketing made it clear that this was a brand-new product. This way, to keep up with the continuous communication, other users had to download the app as well. Did you know?

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User Testing Research Software Feedback Software Product Research 52

Usersnap

MARCH 16, 2023

They also make it easier for clients to pay without wasting time navigating inefficient systems or downloading yet another app. Working at POM was a unique challenge compared to those established brands. Tech startup expert Andrew Chen notes that B2B2C changes according to the market.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

DECEMBER 19, 2018

Here at Inside Intercom, we did a lot of growing too – adding new editors in Dublin and San Francisco, saying farewell to others , and entirely redesigning this publication right here, creating a brand new platform for our range of content. John Collins, Director of Content , and Dani Balenson, Brand Designer. On Marketing.

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Analytic Tools Research Software User Testing Customer Experience 150

Sachin Rekhi

OCTOBER 10, 2018

I just finished reading The Messy Middle by Scott Belsky and highly recommend it for product managers at both startups and established tech firms. Scott Belsky shares his lessons learned optimizing and enduring the messy and unsexy middle every product goes through before (hopefully) thriving.

Data Visualization 87

Data Visualization Customer Experience Customer Feedback User Testing 87

The Accidental Product Manager

AUGUST 1, 2022

Some product managers and startups are seizing the opportunity to build and lease those “ghost” or “dark” kitchens. The doubters predict that the model will only be profitable for big brands that can generate high order volumes at more than one mealtime. Product managers know that it’s about unlocking additional demand.

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Product Management Product Manager Management Management 65

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. If you’re an early-stage startup on a very tight budget (under $100 per month) the options for you include: Intercom, Userguiding and Product Fruits. And these posts are literally not helping anyone. But right now?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mind the Product

MAY 5, 2020

She’s spent her eight years in Product working for a variety of digital companies – from startups to publicly listed multinationals. Then download speeds are quite low, so you have to think about app size,” Georgie adds. There were eight product owners and about a dozen designers across brand design and product design.

Leadership 102

Leadership Research Software User Testing Analytic Tools 102

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. At UX studio, we work with rising startups and established enterprises worldwide. Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

FEBRUARY 6, 2019

MWC’s keynote speakers (hailing mostly from massive enterprise brands) are simply visionaries. Plus, if you hail from a startup and are looking to get matched with an investor, Shoptalk also offers a special Funding Founders program that matches startups and investors for pre-show intros and onsite meetings.

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Analytic Tools Research Software Data Visualization Travel 60

Product Innovation Educators

JANUARY 18, 2021

His name is Narasimha Krishnakumar, and he is the Global CPO for Wind River, a cloud-based IoT company, and he is also an advisor and a product consultant to startups and new ventures. . Click here to download the Action guide. It’s such an important topic, which is why I invited the CPO to this episode. Innovation Quote.

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Product Management Product Manager Naming Management 107

Andrew Chen

DECEMBER 26, 2018

Download a PDF with 2018 essays. Consumer startups are awesome, and here’s what I’m looking for at a16z (70 slide deck). How startups die from their addiction to paid marketing. What’s next for marketplace startups? Co-authored with a16z partner Li Jin, we write about the next generation of marketplace startups.

User Testing 40

User Testing Enterprise Feedback Software Transportation 40

Product Innovation Educators

JUNE 3, 2016

Product management vs brand management – the similarities and the differences. Product management is about creating successful products that customers love and buy, while brand management is about sustaining the success of a product. Click here to download it for yourself. Want to get hired as a product manager at a startup?

Product Research 48

Product Research Customer Feedback Product Management Product Manager 48

Product Innovation Educators

OCTOBER 28, 2016

Read about it here https://martechtoday.com/brand-x-customer-experience-cloud-marketing-must-191818. Learn tips for cold calling from startup founders in this podcast episode from Startup Chat… [link]. Click here to download the Product Mastery Roadmap – your path to become a product master.

Customer Feedback 49

Customer Feedback Product Management Product Manager User Testing 49

Intercom, Inc.

SEPTEMBER 15, 2021

In this era of ever-increasing digital disruption and innovation, category design can be the ultimate business strategy for brands wishing to stand out from the crowd. It was trying to give us online sports when we were still dialing up modems and barely able to download a photograph. Liam: So, who are we talking about here?

Technical Review 205

Technical Review User Testing Books Customer Experience 205

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

ProductPlan

APRIL 9, 2020

Useful for breaking into brand new markets. Smaller startups may only be able to use one or two efficient and cheap methods, whereas massive companies will be able to do much more. Is there a reason some downloaded and uninstalled it within a day? App store reviews: Sometimes the qualitative data comes to you! Is it easy to use?

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Product Research User Testing Research Software Data Visualization 103

Nulab

APRIL 27, 2022

At the time, watching TV shows or movies online involved waiting for lengthy downloads and dealing with frequent lag from slow internet speeds. You may have confusing brand messaging or products that don’t serve target customers well enough to stand out from the competition. You’re not making enough money.

Data Visualization 84

Data Visualization Research Software Customer Experience Analytic Tools 84

Product Innovation Educators

OCTOBER 24, 2022

And we’re doing the marketing and branding that’s so important for any ecommerce business. Similarly, we’ve hired some of the top jewelry designers from major name-brand companies. We’ve attracted a lot of top talent across the industry to come to a small startup. [22:02] Follow Wove on Instagram.

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User Friction Customer Experience User Testing Customer Feedback 72

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. Adam: One thing people are always curious about is how a startup got its first users. That helped so much because we were able to A/B test very early on, which is something a lot of smaller startups struggle with.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

The Product Guy

MAY 15, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

NOVEMBER 11, 2022

However, Chameleon offers very limited functionality on the Startup plan, and Whatfix is mainly used by enterprise companies so it might not be a good fit for startups and SMBs. You can customize the styling (font, color, opacity, etc) of your product tours and even add in some CSS styling if you want advanced branding.

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Analytic Tools Feedback Software Data Visualization User Testing 52