UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Jakob’s law’ asserts that users inherently prefer website/app designs to appear and function in ways they’re already familiar with.

Data Visualization 83

Data Visualization UX Research Software Feedback Software 83

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

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Consulting Research Software Reporting Tools User Testing 86

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

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User Testing Product Research Testing UX 110

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. It’s a no-brainer to subscribe to it. Do check it out.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. It’s a no-brainer to subscribe to it. Do check it out.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Mind the Product

MAY 5, 2020

In the course of researching this guide, we found that some think digital accessibility means simply making multiple digital channels available to customers while others described usability instead of accessibility. At a glance, many accessibility features can be seen on websites or apps. ” Sadly, Jonathan’s not wrong.

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Reporting Tools Research Software Product Management Product Manager 112

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

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User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Building better products. Sponsor us.

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Product Research Research Software Feedback Software Customer Experience 36

freshtrax

JULY 23, 2019

This means that you might want to change your tone of voice accordingly for your brand communication. Leisure and Entertainment. Mitsubishi UFJ Research and Consulting, 2018 ). Mitsubishi UFJ Research and Consulting, 20189 ). The Ultimate Guide to Using the LINE App for Business. Worldometers, 2019 ). OECD, 2019 ).

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User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

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Data Visualization Research Software Reporting Tools Analytic Tools 78

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? Product teams have a variety of research activities they can draw upon when engaging with customers. Tweet This. Tweet This.

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User Testing Reporting Tools Customer Experience Research Software 196

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

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Feedback Software Research Software Customer Experience User Testing 93

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

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Data Visualization Analytic Tools Research Software User Testing 145

Userzoom

SEPTEMBER 10, 2019

. ‘Imagineers’ spend decades designing theme park ride queue systems so visitors don’t find the wait off-putting. Us privileged millennials have turned up at the office and started asking why we can’t have a work iPhone, why we can’t have a Macbook, and why none of our workplace software is compatible with either.

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Research Software User Testing Reporting Tools Customer Experience 43

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

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Reporting Tools Travel Data Visualization Research Software 60

UX Studio: Product Management

JUNE 12, 2018

Next, follow some practical examples focusing on Facebook , the platform on everybody’s mind to move the discussion from the abstract towards a real and relatable one. These examples apply to Facebook but many would carry over to lots of other social platforms as well. Notification grouping (system and human).

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Research Software User Testing Data Visualization Customer Experience 100

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. Auidence member: entertainment. Entertainment or an experience. What was it that he provided?

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User Testing Customer Experience Data Visualization User Friction 69

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

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User Testing Research Software Product Research Product Management 63

The Product Coalition

FEBRUARY 8, 2019

Long gone are the days of arcane computer systems and complicated mechanics: success is as much about lower prices as it is about user knowledge. Brands got used to doing the same over years, even decades. Then, the digital economy and its software products greatly accelerated life-cycles. You can do well. Respect tradition.

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Analytic Tools User Testing Research Software Product Research 60

UX Studio

JULY 31, 2018

Designing a good children’s app is more than just dumbing down adult concepts.” (Tanya Unger) The essence of designing a successful product for them lies in understanding their differences from and similarities to adults. Not to mention that they don’t have a fully developed emotional control system. How do kids differ from adults?

UX 107

UX Product Research Feedback Software User Testing 107

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

User Testing 40

User Testing Product Research Research Software Product Management 40

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. How can you find fun in the usually mundane?

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User Testing Customer Experience Feedback Software Research Software 97

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

You may not have heard of XO Group, but if you’re married or have friends who are, you’ve almost certainly come into contact with one of its brands. Levy is charismatic and doesn’t hide his emotional investment in the brand and mission. The company has made design studios in particular a highly accessible and relevant tool.

User Testing 40

User Testing Product Research Customer Feedback Data Visualization 40

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

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Research Software B2B User Testing Customer Experience 119

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

MARCH 19, 2020

Dee: Have you guys ever come across a potential client that you’ve decided not to work with because you didn’t actually think that they could build a meaningful community around their brand? Like I said, fairly enterprise-oriented software companies like Notion have super fans. Bailey: Yeah. Build with people, not for them.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Userzoom

DECEMBER 18, 2019

We’re very grateful to all our readers, contributors, customers, partners and experts who made this the best ever year for UserZoom and our newly re-branded BetterUX Blog. Running user research. Integrating research into product development. Benchmarking user experience. Democratizing UX. Participant recruitment.

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