Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

Feedback Software 96

Feedback Software Research Software User Testing Customer Feedback 96

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. She joined us on the podcast to talk [.]

Product Research 116

Product Research User Testing Research Software Customer Experience 116

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. White paper-style research and expert evaluations can also be done quickly and cheaply.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. At the end of the day, we all want to be entertained. One study tested how bottled water brands can use personality in their branding to improve consumer brand recognition and preference. Words are actually free.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Mind the Product

OCTOBER 30, 2019

He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Testing business ideas. Testing Business Ideas, by David Bland and Alex Osterwalder: US , UK , DE.

Product Research 129

Product Research User Testing Customer Experience Testing 129

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research. Analytics. *

Product Research 187

Product Research Analytic Tools Customer Experience Research Software 187

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions.

Research Software 241

Research Software Product Research User Testing Customer Experience 241

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. If you’re just starting out with web accessibility, you can do a lot by yourself with free tools and a little common sense.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 95

Feedback Software Research Software Customer Experience User Testing 95

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

UX Planet

DECEMBER 15, 2023

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. That is why storytelling is a powerful tool that designers must leverage to transform routine digital interactions into extraordinary, unforgettable experiences. Take Duolingo, the renowned language education app, as an example.

UX 89

UX Research Software Customer Experience Product Research 89

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 157

Research Software Data Visualization Software Review Technical Review 157

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. Robi Ganguly: The final place that we helped them do a lot of research was what they were going to be taking away.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. User-friendliness, however, holds the key for the success of these apps and gadgets in the long run. AccuVein uses AR technology to help locate veins for injections.

Healthcare 137

Healthcare Research Software Data Visualization UX 137

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Email sponsor@mindtheproduct.com for more information.

Product Research 169

Product Research Customer Experience Feedback Software Research Software 169

Mind the Product

DECEMBER 10, 2019

We talked to him about how to keep innovating when your old work is some of your biggest competition, how to approach research and discovery for casual gaming, and what it takes to be a great product person in his space. Gaming apps. Interactive entertainment. Gaming apps. * Interactive entertainment.

Product Research 97

Product Research Research Software Entertainment Consulting 97

Mind the Product

JANUARY 28, 2020

Nick Christakis research. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Nick Christakis research. Black Dog Institute.

Artificial Inteligence 155

Artificial Inteligence Product Research Data Visualization Research Software 155

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Jakob’s law’ asserts that users inherently prefer website/app designs to appear and function in ways they’re already familiar with.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space. Product Rantz Product Management Books: Product Rantz.

Books 95

Books Analytic Tools Data Visualization Product Research 95

Mind the Product

AUGUST 11, 2020

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Review us on your podcast app so that we can use your feedback to be better. The post Managing Change – Joe Leech on The Product Experience [Rebroadcast] appeared first on Mind the Product. Quotes of the Episode.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Tools: Omnigraffle , Miro (formerly RealtimeBoard). Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Business Model Canvas.

Product Research 155

Product Research Customer Experience Research Software Entertainment 155

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

JANUARY 21, 2020

One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share practical and implementable advice on how to move from intentions to actions. Tools for measuring your carbon impact. Influencing your vendors. normative.io.

Product Research 127

Product Research Research Software Roadmap Government 127

Crafty CTO

FEBRUARY 15, 2024

On my to-do list since then had been figuring out how to get those recipes into a recipe app (I use Paprika 3, while Julie has been trying out Recipe Keeper). So, image problem solved, with the recipe app I already use as the solution. Here’s the input: I fully expected an interesting failure. Holy s**t.

ChatGPT 52

ChatGPT Research Software User Testing Vision 52

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Mind the Product

APRIL 3, 2019

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up with him to get to the stories that he didn’t get to share on stage – including the surprising difference between purchasing a fridge and a washing machine. Quotes of the Episode. Quotes of the Episode.

Customer Experience 119

Customer Experience Product Research User Testing Entertainment 119

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.

Analytic Tools 149

Analytic Tools Research Software User Testing Customer Experience 149

Mind the Product

NOVEMBER 5, 2019

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. before founding a STEM startup.

Product Research 75

Product Research Customer Experience Research Software User Testing 75