Mind the Product

DECEMBER 10, 2019

We talked to him about how to keep innovating when your old work is some of your biggest competition, how to approach research and discovery for casual gaming, and what it takes to be a great product person in his space. Gaming apps. Interactive entertainment. Gaming apps. * Interactive entertainment.

Product Research 96

Product Research Research Software Entertainment Consulting 96

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Tools: Omnigraffle , Miro (formerly RealtimeBoard). Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 149

Product Research Customer Experience Research Software Entertainment 149

Mind the Product

AUGUST 11, 2020

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes. . Quotes of the Episode. Like our theme music?

Customer Experience 171

Customer Experience User Testing Product Research Entertainment 171

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. Robi Ganguly: The final place that we helped them do a lot of research was what they were going to be taking away.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mind the Product

JANUARY 21, 2020

One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share practical and implementable advice on how to move from intentions to actions. Tools for measuring your carbon impact. Influencing your vendors. normative.io.

Product Research 124

Product Research Research Software Roadmap Government 124

Mind the Product

APRIL 3, 2019

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up with him to get to the stories that he didn’t get to share on stage – including the surprising difference between purchasing a fridge and a washing machine. Quotes of the Episode. Quotes of the Episode.

Customer Experience 114

Customer Experience Product Research User Testing Entertainment 114

Mind the Product

NOVEMBER 5, 2019

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work. before founding a STEM startup. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 105

Product Research Customer Feedback Research Software User Testing 105

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. Becoming a Platform for Good. Prior to this he was at eBayUK.

Analytic Tools 142

Analytic Tools Research Software User Testing Customer Experience 142

Mind the Product

JUNE 25, 2019

Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 125

Customer Experience Product Research User Testing Entertainment 125

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

The Secret PM Handbook

SEPTEMBER 16, 2016

It gives you a structure for your thinking and research. And most product management tools are essentially a database of items created by filling in templates. Categorization tools. This is especially true if your product is really “a solution looking for a problem.”). Categorization tools. Cognitive laws.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Design Sprints.

Research Software 0

Research Software Data Visualization Product Research User Testing 0

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 275

Data Visualization Product Research Analytic Tools Research Software 275

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Quote of the Episode.

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. Another approach is a partner program.

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

Mind the Product

DECEMBER 4, 2018

I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure.

User Testing 143

User Testing Strategy Customer Experience Product Research 143

The Product Coalition

MARCH 3, 2019

Not only do customer preferences and markets change faster than many waterfall processes take to deliver a working product, but product teams often don’t learn exactly what users want until they’ve delivered something, as market and user research can only teach you so much. Building great product involves a great number of disparate steps?—?market

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space.

Books 98

Books Analytic Tools Data Visualization Product Research 98

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. As a result, we’ve come to depend on Amazon to lighten the load, deliver convenience, entertainment, and satisfaction in just one click. Moreover, they are the go-to for on-demand cloud computing platforms and APIs.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Amplitude

AUGUST 30, 2017

Because each company is in a different stage of their product lifecycle — and a combination of enterprise and startups — their respective experiences can be applied to a wide range of digital products. Feedback is one of the most powerful tools at your disposal. Instead, run beta tests to be sure.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. So, there’s this concept from decision making problem solving research called ill-structured problems.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

User Testing 63

User Testing Research Software Product Research Product Management 63

BrainStation Product Management

AUGUST 7, 2019

One of the most popular episodes of the year found Sandra Lin, Senior Product Director for Northwestern Mutual, exploring how the company evolved to offer digital experiences, while another episode found Karen O’Leonard, Head of Innovation at Willis Towers Watson, sharing how she implemented a testing and learning approach with her team.

User Testing 40

User Testing Product Research Research Software Product Management 40

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. How can you find fun in the usually mundane?

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

The Product Coalition

MAY 9, 2020

If you don’t do your research, and understand how your product fits into the market (see what we did there?) Clearly, Amazon didn’t properly research to find their product-market fit. However, to be able to access their email accounts, app store, and YouTube account, it makes much more sense to connect with Google services.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Business of Software Conference

JULY 13, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? For Business of Software, for this conference I think each of us have a version of the game we might be playing. So, let’s talk about A/B testing. Upcoming Events. Online Masterclasses BoS USA Online 2020.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40