Remove Branding Remove Entertainment Remove Research Software Remove UX
article thumbnail

17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

article thumbnail

What is Storytelling in UX and How to Use It?

UX Planet

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. Here we will highlight the characteristics of efficient storytelling in UX design.

UX 88
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 7 Most Important Laws of UX Design in 2024

UX Planet

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

article thumbnail

10 Effective Strategies To Improve NPS and Boost Customer Loyalty in SaaS

Userpilot

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. NPS is crucial for SaaS businesses because it helps you track user sentiment , find areas of improvement and optimize the user journey. The average NPS is 31 for SaaS businesses. Why is NPS crucial for SaaS companies?

article thumbnail

19 Curated SaaS Product Marketing Examples For Every Stage Of The User Journey

Userpilot

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

article thumbnail

Top 10 FinTech Software Development Companies 2019

The Product Coalition

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

article thumbnail

AI in UX Writing – How It Can Improve Your Product Design Work

UX Studio

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. The trend also landed in UX writing some time ago, and well, it is definitely here to stay. What is UX Writing? What is AI?