Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

Roman Pichler

OCTOBER 2, 2018

Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates. Timeboxed Strategizing.

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

Customer Experience 94

Customer Experience User Testing User Experience Customer Feedback 94

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust? Why is user trust important in UX?

User Testing 87

User Testing Customer Feedback Customer Experience UX 87

The Product Coalition

OCTOBER 26, 2020

That’s undeniable that a stand-out user interface and convenient user experience help sell products. When looking at the beautiful design, we often don’t even know who has created such a smooth digital experience. This team analyzes customers and online users’ needs to create attractive and effective solutions.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 94

User Testing Analytic Tools Research Software Feedback Software 94

Userpilot

SEPTEMBER 23, 2022

10 actionable strategies to reduce screen complexity. Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. One way to minimize perceived complexity is by personalizing the product experience.

Customer Experience 74

Customer Experience User Testing User Experience Data Visualization 74

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 81

Customer Feedback Product Research Feedback Software User Testing 81

Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. What can a community do for a brand or product? She is a community strategist who designs and implements communities for brands. So this episode is about communities.

Branding 95

Branding User Testing Customer Experience Customer Feedback 95

Userpilot

FEBRUARY 2, 2023

Content testing is how you ensure that your content is relatable and well-perceived by your audience. Content testing is a form of user experience research that measures the quality and performance of content. By running regular tests and improving upon the results, you can boost your conversion and retention rates.

User Testing 85

User Testing Research Software Feedback Software Product Research 85

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Userpilot

SEPTEMBER 4, 2023

TL;DR Psychographic segmentation is a marketing strategy that divides the market into smaller groups based on personality traits, lifestyle, social class, attitudes, interests, and values. It enables marketers to create better buyer personas, design more effective products, and position their brands favorably in the market.

Product Research 80

Product Research Data Visualization User Testing Research Software 80

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience. Book a demo to find out more.

Customer Experience 89

Customer Experience Feedback Software Analytic Tools Product Research 89

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. Product-led growth or PLG is a go-to-market strategy that leverages the product itself as a means of generating demand, converting sales leads, and retaining users long-term. What does PLG stand for in marketing?

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Marketing 88

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. How to use micromarketing to convert trial users to paying customers and drive growth. In this blog post, you’ll learn: What micromarketing is.

Research Software 90

Research Software User Testing Customer Experience Data Visualization 90

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A customer activation strategy is about devising the most effective customer journey in pursuit of that aim.

User Testing 80

User Testing Customer Experience Customer Feedback Data Visualization 80

The Product Coalition

OCTOBER 13, 2021

To stay competitive in this new environment, tech-savvy C-levels put advanced technologies in the center of their winner-takes-all strategies. In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. and ensures high protection of users’ sensitive data.

User Testing 118

User Testing Product Research Testing Weak Development Team 118

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Feedback Software 76

Feedback Software User Testing Customer Experience User Friction 76

Userpilot

FEBRUARY 25, 2024

Enhance sales funnel conversions with in-app guidance , using interactive walkthroughs to showcase features and reduce user frustration. Use A/B testing to identify effective CTAs and optimize conversion pathways, comparing tools like tooltip versus modal prompts. Core metrics for marketing funnel. Free trial conversion rate.

Data Visualization 91

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 91

Userpilot

MAY 27, 2024

Want to learn how to design an effective loyalty segmentation strategy and boost customer retention ? There are several important steps you need to take to design a successful loyalty-based segmentation strategy. This loyalty translates into repeat purchases, subscription renewals , and brand advocacy. Let’s get started!

Data Visualization 86

Data Visualization Product Research User Testing Customer Experience 86

UX Planet

FEBRUARY 2, 2024

Content strategy Beyond just writing, Content Designers contribute to developing content strategies. Planning helps align the content with organisational objectives while solving user problems. Insights gathered inform iterative improvements, ensuring the content remains aligned with user needs.

User Testing 97

User Testing Customer Experience Research Software Analytic Tools 97

TechEmpower - Product Management

MARCH 4, 2024

Instead of just counting clicks, AI can analyze a range of factors like user engagement duration, the relevance of ad placement in relation to the content being viewed, and historical purchasing behavior of the viewers. At TechEmpower , we’ve used generative AI across a wide range of capabilities for ourselves and our clients.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Frictionless sign-ups and proactive support are now essential for winning over users.

Analytic Tools 92

Analytic Tools Data Visualization User Testing Reporting Tools 92

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Data Visualization 82

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 79

Research Software Strategy Customer Experience User Testing 79

ProductPlan

JULY 19, 2021

McKinsey & Company’s report proves that product managers need to create an equitable user experience for their customers. . We find ourselves judging our own experiences, purchases, and solutions. Software that remains intuitive and self-explanatory to novice users remains the most accessible.

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. The conversion rate typically decreases as users go deeper into the sales process. Ineffective marketing/poor marketing strategy. Use social proof to build brand authority.

Data Visualization 92

Data Visualization User Testing Analytic Tools Feedback Software 92

Userpilot

NOVEMBER 22, 2022

With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The seven-step process to create an effective customer education strategy. Finally, constantly test and improve your customer education strategy by collecting feedback and acting on it.

Education 87

Education User Testing Customer Feedback Customer Experience 87

Userpilot

NOVEMBER 19, 2023

It’s much easier to sell to existing customers than to win over strangers, but how exactly do you cross-sell to SaaS users? This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Why implement a cross-selling strategy? Book a demo to explore more.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Centercode

JUNE 4, 2019

Below is a summary of our discussion on the testing strategies that bring delightful VR products to market. You can’t get a holistic view of a commercial product by testing it before it’s feature complete. The feedback you get won’t be an accurate reflection of your true customer experience.

User Testing 66

User Testing Product Research Research Software Feedback Software 66

Userpilot

MAY 30, 2024

Acknowledge user feedback with automated responses. Incorporate feedback into your product strategy. Userpilot enables you to collect feedback with user surveys, analyze and act on data, and communicate with users. to collect user behavior data. Automate email responses to follow up on user complaints.

Product Research 73

Product Research Feedback Software Feedback Loop User Testing 73

Mind the Product

MARCH 24, 2020

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. The Black Mirror Test. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 133

Product Research User Testing Testing Customer Experience 133

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Pair that with in-app communication and you’ve got a pretty good marketing strategy. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

Enterprise 90

Enterprise Strategy Marketing Outbound 90

Userpilot

APRIL 26, 2022

Product adoption isn’t complete until users adopt all the features they need to achieve their goals. As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. 5 strategies to drive product adoption in SaaS. Time to value.

Analytic Tools 93

Analytic Tools Research Software Onboarding KPIs Data Visualization 93

Userpilot

OCTOBER 15, 2023

A growth marketer helps collect and analyze data , build and run in-app experiences, and implement strategies to drive growth. Growth marketing is more than just marketing a product; it’s a dynamic marketing strategy enabling businesses to flourish by fostering customer loyalty. Main steps of the growth process.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization User Testing 95

Userpilot

MARCH 14, 2024

User effort score. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. Identify friction in the user journey with funnel analysis. Prevent churn by identifying at-risk users with NPS. This data isn’t just for top-level strategy. Customer lifetime value. Churn rate.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Experience 90

Alchemer Mobile

MAY 17, 2022

A customer feedback solution is the combination of feedback methods, software, and strategy that a company implements to collect, analyze, and act on customer feedback. If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. .

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246