The Accidental Product Manager

NOVEMBER 6, 2023

The goal is to find a way to capture the adults who never stopped playing Image Credit: manuel | MC Game product managers are always looking for new markets that they can enter. Game product managers have only recently started to consider how they might go about convincing adult gamers to start playing more games.

Product Management 73

Product Management Product Manager Entertainment Management 73

The Product Coalition

JUNE 9, 2023

The client, a mid-career senior executive from a Fortune 500 company, tended to challenge others. Instead, I respond, “How can your team function without one?” Contrary to popular belief, their primary purpose isn’t to guide the team. The vivid memory of this interaction still sits fresh in my mind — an unforgettable moment.

Roadmap 126

Roadmap Data Visualization Customer Experience User Testing 126

Gainsight

SEPTEMBER 26, 2023

Today, CS teams must adopt digital tactics to scale efficiently, while serving their customers the seamless blend of digital and in-person experiences they’ve come to expect from technology providers. Integrated digital engagement is also becoming an instrumental component of higher-touch models.”

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

The Product Coalition

FEBRUARY 5, 2021

Negar studied marketing in university and later worked as a Marketing Executive at a professional association. After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. Within two years, Negar was promoted to Marketing Manager.

Technical Advisors 116

Technical Advisors Reporting Tools Technical Review Customer Experience 116

Gainsight

APRIL 10, 2023

By Harshi Banka, Senior Director of Strategy, Digital Customer Success The last few months have been rough for SaaS businesses with multiple headwinds including the economic downturn, rising inflation, and decreasing investments. There’s no doubt that customer success (CS) has become existential to SaaS.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

PMLesson's Ace the PM Interview

JANUARY 31, 2022

Fortunately, there is a cornucopia of stellar books perfect for product managers who want to learn everything from user-centric design principles to advancing their career. This book is the perfect, handy step-by-step guide to help startups and large companies alike optimize Lean techniques.

Books 95

Books User Testing Technical Review Product Management 95

Intercom, Inc.

APRIL 28, 2022

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Short on time?

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

Mixpanel

MAY 12, 2023

Data has become the heartbeat of modern businesses. But with so many data sources, channels, and tools, how can you ensure that you’re making the right decisions? Read on to learn more about what we’re teaching in this program, how we’re teaching it (yes, a lot of it is in Mixpanel!) At Mammoth Growth, we decided to change that.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

The Product Coalition

JULY 16, 2022

why, what, how, when, and who- and the more complex questions, for example, “What’s the user acquisition strategy?”. So as you ask questions, let the data guide you. “The wise man doesn’t give the right answers; he poses the right questions.”?—?Clause I honestly had no idea. Yet, there I was?—?microphone Consider all sides.

Product Strategy 152

Product Strategy Strategy Product Research Research Software 152

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog. Here are some tips from experienced PMs!

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Userpilot

JULY 13, 2022

The Product Collective blog offers lots of practical advice like early-career tips. Product Hunt Stories include news, opinions, interviews, and how-to guides. Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ?

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Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

MAY 14, 2021

A wireframe is a 2D visualization of a digital product, ranging from very basic pencil sketches to fully interactive digital designs. It’s true, you don’t need to build the whole product yourself, and you’re there to guide your teams, not to do their work for them. What Is a Wireframe? Do Product Managers Use Them?

Feedback Software 113

Feedback Software Certifications User Testing Customer Feedback 113

BrainMates

JULY 23, 2023

But the changes that are now visible on the horizon, driven by the sudden emergence of functional AI tools, are difficult to comprehend even for product leaders who have become accustomed to rapid technological change. This isn’t hyperbole; this is happening now. The industry may be unrecognisable a year from now.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

The Product Coalition

MARCH 16, 2021

I told him that Product managers are responsible for guiding the success of a product and that they lead the cross-functional team that is responsible for building, scaling, and supporting it. Directors create the overall vision through which a film eventually becomes realized or noticed. I explained to him what Product Managers do.

Research Software 149

Research Software Feedback Software User Testing Data Visualization 149

The Product Coalition

JULY 5, 2023

Given the shock of the question I’m about to share, I forget exactly how we arrived and what led to it. “Do There are always exceptions, no matter how rare.”, For anyone who has spent their career anchoring in an absolute or first principle, challenges to core beliefs hit hard. Of course.”, I answered. Are you sure?

Roadmap 138

Roadmap Product Research Weak Development Team Customer Experience 138

Gainsight

OCTOBER 7, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.” . Build your CS Ops career with a Gainsight Admin certification. Explore Pulse+ today. .

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Recently, I did a little experiment. Because he is. of leadership roles.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

Those who are looking for a job in tech, whether it be in product management, software engineering, data science, or the like, have undoubtedly considered a career at Google. So we compiled this handy guide on what it takes to work at Google. So how can you improve your odds of becoming a Googler?

Reporting Tools 98

Reporting Tools Software Engineering User Testing Customer Experience 98

Mind the Product

JANUARY 31, 2020

At the start of my career as a product manager, I came across a quote from Daniel Pink that has stuck with me over the years: Believe it or not, many people don’t care how awesome your product is. Instead, they care about how awesome they are when they use your product. How to achieve that? How to achieve that?

Customer Experience 158

Customer Experience User Testing Research Software Finance 158

The Product Coalition

OCTOBER 20, 2020

It’s a lot about how you frame it. It’s a lot about how you frame it. This post brings all of these together to provide you with a four-step process to create your own Career Development Plan. It’s understandable that most of us don’t make time for personal development. This post is about just that?—?determining

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Weak Development Team Development Product Research Technical Review 100

Intercom, Inc.

JULY 30, 2020

Then, because budgets and resources are undoubtedly restricted, they must learn how to do more – with less. Automation has become a colossal aid for accomplishing both. These enormous efficiency gains have allowed the company to continue building on its six consecutive years of double-digit growth, even during these lean times. .

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145

The Product Coalition

DECEMBER 29, 2020

The first type of impostor syndrome is all about how confident you feel in yourself. It’s something that can arise at any moment in a career, and you may find that even established Product Managers and people you greatly look up to often question their own abilities. What if my product isn’t good enough?”

Technical Review 128

Technical Review Product Research Certifications Data Visualization 128

The Product Guy

JULY 2, 2020

Many product managers, including myself, often reflect and think hard around the areas which they need to invest in to progress in their career; is it A/B testing, data analysis, go to market skills? In my opinion, mastery of communication is the most important skill in becoming a highly effective product manager.

User Testing 180

User Testing Product Research Customer Experience Data Visualization 180

Gainsight

APRIL 21, 2022

You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . How To Improve Your Feature Prioritization Process With Data You Already Have. Why a Product-Led Growth Strategy Is Becoming a Must in Today’s Competitive Market.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. This is how we did it. How will I pace myself to see if I am getting there? Expert Analysis and Benchmarking.

Weak Development Team 112

Weak Development Team Feedback Software Research Software Development 112

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. With a digital-led approach, of course. to discuss how businesses can become more efficient and fight uncertainty by leveraging digital strategy. Let’s dive in.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

The Product Coalition

OCTOBER 27, 2020

Plenty of product people have started their own side projects, which we go over in more detail in our comprehensive guide to side projects. While these forms of crowdfunding have their own appropriate platforms, there are others which are geared towards backers of physical and digital products. What is Crowdfunding?

Feedback Software 89

Feedback Software Customer Experience Entertainment Advertising 89

Intercom, Inc.

JANUARY 14, 2019

The Intercom marketing team is made up of a diverse group of individuals with distinct backgrounds and perspectives that inform our work. That’s why we have put together our first ever Intercom reading guide for 2019. sharing, streaming), while others (remixing, questioning, becoming) skew a bit more abstract and conceptual.

Books 150

Books Technical Review Marketing User Testing 150

UX Planet

MARCH 7, 2024

Why Design Ops Is a Bottleneck for Many Organizations — And How to Break Through Imagine investing heavily in assembling an elite in-house design team, only to watch your project timelines stretch and budgets bloat, all while the quality of output struggles to meet expectations.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 97

Research Software Analytic Tools Feedback Software Data Visualization 97

Gainsight

OCTOBER 22, 2018

If you take a look at my LinkedIn page (and scroll way, way down), you’ll see exactly where my career took a left turn. (No, I started my professional career as a product manager. That was my career trajectory, and I couldn’t have been happier. No, not Chipshot.com—you scrolled too far!).

Feedback Software 95

Feedback Software Marketing Customer Feedback User Testing 95

CardBoard

AUGUST 24, 2023

Maybe you’re considering a career in this field, or perhaps you’re a business leader wondering if your organization could benefit from a dedicated Product Ops team. Product Ops is the behind-the-scenes function that streamlines the journey from a product idea to its delivery in the market. What is Product Operations?

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Product Innovation Educators

APRIL 12, 2021

How product managers can prepare for success in a rapidly shifting work environment. The name is changing, but the purpose is the same—helping product leaders and managers become product masters, gaining practical knowledge, influence, and confidence so you’ll create products customers love. 3:56] What is broken about work?

Artificial Inteligence 69

Artificial Inteligence Data Visualization Analytic Tools Technology 69

Userpilot

FEBRUARY 17, 2021

Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Intercom, Inc.

MAY 14, 2020

is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. When it’s all said and done, we’ll have covered the following themes: H ealth and wellness – how are people staying healthy in mind and body?

Entertainment 132

Entertainment Reporting Tools Travel Customer Experience 132

Gainsight

OCTOBER 12, 2021

We are gearing up to support you in accelerating your product strategies and provide the tools you’ll need to level up your career in product. Across two information-filled days, we’ll host over 20 sessions with the biggest names in product to guide you on the road to product-led growth. Gainsight is taking you on a road trip!

Analytic Tools 52

Analytic Tools Research Software Data Visualization User Testing 52

Gainsight

MARCH 4, 2024

You want to help them understand how supporting your learners with quality training can pay for itself with platform growth, reduced expenses and increased revenue. Here’s an example from The Beginner’s Guide to Creating an Online Training Program: Measure the Success of Your Program.

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Reporting Tools Data Visualization Onboarding KPIs User Testing 52