The Product Coalition

JANUARY 6, 2024

The competitive analysis itself is a major part of your product strategy efforts, and here is how to do it at the right level. When I work with the product leaders of the companies I mentor on their competitive analysis, they usually come up with a comparison table for each competitor, that includes mostly features.

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User Testing Customer Experience Customer Feedback Presentation 118

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

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Healthcare User Testing Feedback Software Product Research 262

Product Innovation Educators

MARCH 4, 2024

Product management insights from Molson Coors’s non-alcohol portfolio transformation I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. Also, this episode is sponsored by PDMA, the Product Development and Management Association.

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User Testing Vision Naming Branding 111

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

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Alchemer Mobile

APRIL 5, 2022

Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. Collectively, the category had 30-day retention of 73% (67% overall), 90-day retention of 65% (58% overall), and annual retention of 48% (44% overall). “Why do people like mobile banking?

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Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

APRIL 14, 2022

The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. When asked, consumers of Music apps generally loved their brand experiences: the category averaged an extremely high Love Percent at 81% (64% overall).

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Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

MAY 12, 2021

Mobile product managers handle an extremely long list of competing tasks—sometimes resulting in progress paralysis. When you’re able to get clear about how to tackle your long list of to-dos, the result is more efficiency, more effectiveness, and ultimately, a more productive product planning process.

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UX Planet

APRIL 17, 2024

Firstly, meet with the various Product Design professionals within your organization in order to understand and document what tools already exist. Invite Product Designers to the sessions, making sure to indicate what’s the purpose of each session, so everyone can prepare beforehand for the discussion at hand.

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Research Software Feedback Software Analytic Tools Data Visualization 76

Intercom, Inc.

SEPTEMBER 15, 2021

In this era of ever-increasing digital disruption and innovation, category design can be the ultimate business strategy for brands wishing to stand out from the crowd. The book aims to help companies apply category design to open new markets and create new demand. and the Making of IBM , and The Two-Second Advantage.

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Technical Review User Testing Books Customer Experience 205

The Product Coalition

FEBRUARY 19, 2023

Bringing several smaller software products together to offer a powerful all-in-one product often sounds like a great idea. However, if you are a startup to execute such an idea, here’s what you want to know about all-in-one product challenges for B2B offerings. Think of a “Swiss pocket knife.”

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Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Five categories of potential customer reactions to new features. Practical explanation of how it works.

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Customer Satisfaction User Testing Customer Experience Customer Feedback 102

Userpilot

APRIL 21, 2024

TL;DR In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface, besides connecting with your customer service team. Here are some common category examples found in resource centers: Get started section. The “What’s new” module covers the latest product updates.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 96

Alchemer Mobile

APRIL 9, 2020

Mobile apps in the Food and Drink category have experienced radical change these last few weeks. See the full 2020 report for more information on general benchmarks and other category-specific data. The Food and Drink category is extremely competitive and dynamic in a way other app categories are not – especially right now.

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Research Software Feedback Software Data Visualization User Testing 246

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Its use cases include: Comparing products or categories. Visualizing web traffic or product usage by month or year. A stacked bar graph compares two categories of values on Userpilot.

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Data Visualization Analytic Tools Onboarding KPIs Research Software 104

The Product Coalition

NOVEMBER 18, 2022

My first foray into managing products started around 6 years ago. It was a long time until I had any guidance on how to build products well. Now, I have the amazing responsibility of coaching other Product Managers. Impact How much impact is the person having on the product and key metrics.

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Weak Development Team Framework Development Product Management 127

Alchemer Mobile

DECEMBER 16, 2020

While we saw DAU stay consistent for traditional banking apps this year, DAU spiked for budgeting apps, insurance companies, credit score apps, and other mobile-first brands in the finance category. But the competition is fierce, and the finance app category is packed. Inform or validate your product roadmap.

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Finance Feedback Software User Testing Data Visualization 243

Alchemer Mobile

MARCH 23, 2021

However, you need to look at all three metrics—especially the longer term—in order to understand how retention impacts customer sentiment and your product roadmap. According to research from Appsflyer and MixPanel , average 90-day retention for mobile apps across categories is somewhere between 20-30%. Retention by App Category.

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Research Software Feedback Software User Testing Data Visualization 216

Mind the Product

MARCH 28, 2023

Or are you restless, and worried about your product’s health and success? If you join me in the latter category the reason may be related to trust and risk. In product management? appeared first on Mind the Product. Do you sleep well at night? Read more » The post Trust?

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Product Management Product Manager Management Management 136

Mind the Product

DECEMBER 22, 2022

In this guest post, Garima Dhingra, Group Product Manager at Google helps us understand different categories of product manager roles that exist in tech and how to evaluate which one to pursue. [.] Read more » The post How to find the right product management role for you appeared first on Mind the Product.

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Product Management Product Manager Management Management 136

Alchemer Mobile

MAY 14, 2020

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. See the full 2020 report for more information on general, cross-industry benchmarks and other category-specific data. Customer sentiment distribution.

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Research Software Feedback Software User Testing Customer Feedback 208

Product Management University

NOVEMBER 14, 2022

The easiest way to think of product marketing vs. portfolio marketing is the age-old motto, the whole is greater than the sum of the parts. Your portfolio has more market and customer value than the sum of the products. What is Product Marketing? Product Marketing is Key to Portfolio Marketing. Here’s the difference.

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Marketing Product Marketing Reporting Tools Healthcare 147

Alchemer Mobile

SEPTEMBER 3, 2020

Below, you see two apps in the Travel category , but the industries are different. In terms of traffic and usage, apps in the Shopping and Retail category have seen major disparity based on industry. Advice for mobile apps in the Retail and Shopping category: Proactively ask for feedback from customers.

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Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments.

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Product Management Product Manager White Paper Management 246

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. We also earned 7 Momentum badges, awarded to products achieving the most positive movement over the last year. Humblebrags. What is G2?

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Reporting Tools Data Visualization Research Software Feedback Software 118

Alchemer Mobile

MAY 18, 2022

Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority. Product Management Lessons from Experts at Mailchimp, SAP Concur, Auth0, and productLivity. Bonus reading and resources.

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Data Visualization Reporting Tools Feedback Software User Testing 264

Intercom, Inc.

NOVEMBER 3, 2022

Both the software and the processes were outdated, creating a cumbersome experience for managing scheduling and activities – there were just too many spreadsheets to account for and tasks that had to be done manually. It’s a lot easier to manage shifts, schedules, and workloads if that orchestration gets built from the start.

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Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

JUNE 9, 2023

Many product managers and their teams use epics as a category or container to collect user stories in the hopes of organizing their… Continue reading on Product Coalition »

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Product Management Product Manager Management Management 109

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. 5 QSR App Trends to Watch.

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Reporting Tools User Testing Data Visualization Feedback Software 264

Lenny Rachitsky

JANUARY 23, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. To get an inside look at how Gong builds product, I sat down with Eilon Reshef , the co-founder and chief product officer. How Gong builds product Eilon Reshef, co-founder and CPO 1.

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Feedback Software User Testing Customer Feedback Workshop 105

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create granular content.

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Feedback Software Analytic Tools Research Software Data Visualization 93

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. Cleaning, organizing, and managing this data always proves challenging to clinical trial organizations. Imagine being able to categories and extract from 1000s of documents.

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Data Visualization Reporting Tools Research Software Systems Review 110

Alchemer Mobile

MAY 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category. Personal Services apps are separated into two subcategories: Home (real estate, property management, connected devices, etc.) Shifting Emotion.

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Data Visualization Reporting Tools Feedback Software User Testing 147

Product Management University

MARCH 16, 2023

When it comes to innovation and product management, a great idea can only get you so far. The result is a product backlog, which will take you task-by-task from conception to launch. In this post, we’ll introduce outcome-based product backlogs and how to develop one so you can consistently deliver winning products.

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The Product Coalition

JUNE 10, 2022

Not having clear, concise product categories, subcategories and navigation, is painful for customers. The majority of customers want to see a variety of options in that category so that they can pick one per their budget. Potential solutions to improve these pain points are: Keeping slick product navigation.

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Onboarding KPIs Customer Experience User Friction Product Management 139

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing. Why are these reports important to product managers and mobile marketers? Food & Drink.

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Finance Travel Research Software User Testing 147

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

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User Testing Workshop B2B Leadership 108

The Product Coalition

NOVEMBER 23, 2021

Establishing an Amazon brand has multiple advantages over selling other people’s products. Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. Products under 200 reviews.

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Branding Data Visualization Analytic Tools Reporting Tools 142