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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform?

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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. What do they have in common?

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4 Product Management Certifications that are Worth Your Time

ProductPlan

Continuing education plays a crucial role in long-term career success in just about any profession. There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. 4 Product Management Certifications That Are Worth Your Time.

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Customer Education Managers & Customer Success Managers: Who Does What?

Gainsight

Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now. You’ll lead end-user training and enablement initiatives, conduct customer onboarding and business reviews, and serve as the “voice of the customer” in internal meetings.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Lambda School Review

PMLesson's Ace the PM Interview

Today, there's a rather substantial talent gap in the tech industry. Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. One of these coding bootcamps is the Lambda School , but should this be one you should enroll in?

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Gainsight Acquires Northpass: Five Reasons Customer Success Starts with Customer Education

Gainsight

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.