Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

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Education Customer Experience Software Review Certifications 40

Userpilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….

Analytic Tools 84

Analytic Tools Research Software Education Customer Experience 84

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

UX Planet

DECEMBER 18, 2023

We’ve teamed up with Springboard — an online education platform offering a UI/UX design bootcamp with a money-back guarantee — to curate the following list of UI/UX design learning opportunities. If you want to see candid student reviews and perhaps a selection of other bootcamps, there is CourseReport.

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Certifications Software Review Customer Experience UX 78

The Product Coalition

FEBRUARY 5, 2021

It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. Even in the software development world, the technical skills needed by each team is quite different. Q: Do Product Managers need to code?

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Technical Review Product Management Product Manager Software Review 133

Userpilot

MARCH 3, 2022

Product management certificates are not likely to give you an advantage and may highlight a lack of experience. Product managers who know how to code are better at understanding how the development teams work. While some of them may require a fairly high level of technical expertise, others, are code-free and very easy to deploy.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

PMLesson's Ace the PM Interview

APRIL 2, 2020

We've done the due diligence for you and compiled a list of some of the greats. job placement within 180 days General Assembly is a private education company founded in 2011 that offers full-time and part-time courses in software engineering, user experience design, digital marketing, and data science.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Userpilot

OCTOBER 23, 2022

Acquiring and keeping repeat customers involves delivering an excellent customer experience , empowering them with product education , acting on their feedback , and rewarding customers for their loyalty. Leverage video tutorials to provide customer education and help users maximize your product.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

Intercom, Inc.

FEBRUARY 22, 2022

“We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. Intercom is no exception. Everybody at Intercom is responsible for factoring security into our day-to-day decisions. .

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Data Visualization Customer Experience User Testing Reporting Tools 118

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. Let’s dive right into the discussion. Group Product Manager vs. Principal Product Manager: What Do They Do?

Product Management 52

Product Management Product Manager Certifications User Testing 52

The Basics of Product Management

MAY 11, 2020

Comprehensive list of reviews for top 8 product management courses and certifications. And many want to try the product management field from fields like software engineering, QA testing, etc. SAFe Product Manager Certification – Almost an industry standard across traditional financial corporates.

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Certifications Product Management Product Manager Management 72

The Product Coalition

JUNE 14, 2022

There is the ISO 17100 standard that regulates the localization process, and we hold that certification. The third phase is in-country review. We require that translators are native speakers of that language, have an education in linguistics, and have verified experience translating in a specific area.

Feedback Software 120

Feedback Software User Testing Systems Review Technical Review 120

Antwak Blog

MARCH 26, 2021

Technology is more into digitisation and due to this extensive transformation, huge data is expected to be produced in the coming future. Get a Data Science certificate or similar degree. To get an opportunity as an entry-level data researcher, one would require a four-year certification in DS, math, insights and software engineering.

Data Visualization 52

Data Visualization Research Software Certifications Automotive 52

Userpilot

AUGUST 18, 2022

These include status seekers, educators, validators, and collaborators. Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. Educators: These advocates thrive when they’re helping others through teaching. Gamification example from Asana.

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User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

OCTOBER 16, 2022

Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. For this, you can calculate software adoption rate, which is the percentage of signed-up customers that become active users. Create in-app feedback surveys code-free with Userpilot. Churn rate.

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User Testing Feedback Software Research Software Analytic Tools 98

Gainsight

MARCH 4, 2024

It is actually not difficult to demonstrate since modern training software (like Gainsight Customer Education ) incorporates tracking and reporting functions that go right to the heart of ROI metrics. Learner participation is probably one of the most common reports pulled from LMS software. Who doesn’t complete any courses?

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Product Innovation Educators

APRIL 26, 2021

million certifications. Each team includes people from marketing, education, customer support, and software development, as well as a product owner and Scrum master. Unlike many Scrum teams, our teams work in two-week cadences, and every two weeks they do a sprint review to an advisory team of real customers.

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Reporting Tools Feedback Software Technical Review Agile 78

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. One reason is the lack of solid opportunities for education. With world-leading schools in computer science and business, CMU uniquely fulfills the education that product managers require in both technology and business.

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Reporting Tools Technical Review User Testing Research Software 109

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Product Innovation Educators

APRIL 26, 2021

million certifications. Each team includes people from marketing, education, customer support, and software development, as well as a product owner and Scrum master. Unlike many Scrum teams, our teams work in two-week cadences, and every two weeks they do a sprint review to an advisory team of real customers.

Reporting Tools 62

Reporting Tools Feedback Software Technical Review Agile 62

Userpilot

JULY 8, 2021

Product Management Certification by Product School is a cohort-based course that gives you a certificate recognized by hiring managers globally. Project management skills with respect to software development practices (e.g. There’s also a free resume review included with the course! Agile software development methodology.

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Educate users with short in-app video tutorials.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 98

Userpilot

SEPTEMBER 29, 2022

Provide proactive support and ongoing education with a resource center. Signing up to use your software is just one step you expect a SaaS customer to take. Here’s segmentation in action on our software: Userpilot enables you to segment users based on different characteristics. Engage customers with in-product messaging.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

PMLesson's Ace the PM Interview

JUNE 15, 2022

Review our full Machine Learning Case Interview Questions course to see video answers to all the most common interview questions. " What kind of educational background, technical knowledge, and soft skills are required to become a machine learning engineer? 🧠 Hey there! This is a conversation with Nico Thiebaut , a Sr.

Artificial Inteligence 52

Artificial Inteligence Engineering Technical Review Software Engineering 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. To do this, many organizations are turning to open-source tools like Apache Kafka to integrate software systems with real-time analytics. Overcome Cloud Data Silos with Data Virtualization.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Gainsight

FEBRUARY 12, 2019

Gainsight Admin Certification is our top tactic to fast-track your career growth. This chart aggregating user reviews is pretty helpful because it’s not just a satisfaction visualization. Three value propositions for getting your Admin Certification. How to get your Gainsight Admin Certification. What do you do now?

Reporting Tools 56

Reporting Tools Technical Review Certifications Software Review 56

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Userpilot is a product growth and digital adoption software. It offers certification programmes, organizes events, runs a job board, and has the largest product management Slack community. First Round’s The Review.

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Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

JUNE 13, 2019

Sure, there are some junior positions out there that can be reached with a few months’ experience and a prestigious certification. Every resume must include: key personal facts, past relevant work experience, education, skills, and referees’ contact information. But first, let’s review what tailoring your resume implies.

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Positioning Technical Review Product Management Product Manager 60

Gainsight

JANUARY 11, 2024

Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now. You’ll lead end-user training and enablement initiatives, conduct customer onboarding and business reviews, and serve as the “voice of the customer” in internal meetings.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Johanna Rothman

OCTOBER 20, 2020

When you know, you can make educated choices. If you review the pyramid and ask the questions about your project's boundaries, you will have a pretty good idea about what your project needs. Or, a product that's not software/hardware? You don't need a certification to create and practice your agile culture.

User Testing 60

User Testing Agile Technical Review Feedback Software 60

Gainsight

JUNE 23, 2020

Intellum, a Learning Management System, was already the platform for Pulse+, Gainsight’s online platform for eLearning and industry certifications. Intellum already excelled at delivering educational content, so it made sense to have a deeper discussion with them about Pulse Everywhere and show them the lookbook.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product HQ

MAY 10, 2024

A technical program manager differs from a product manager because technical program managers work more closely with the software development teams. It is an excellent role for those interested in software who want to lead, manage, or use their creative skills.

Technical Review 52

Technical Review Research Software Certifications User Testing 52

UX Studio: Product Management

JANUARY 8, 2021

As a thought leader in the design industry, we strive to pass our knowledge and educate future design and research experts. It has also got an ISO certification, having a quick delivery track record over the years of work. . Eastern European software design and development service provider. Hedgehog lab.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72