Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). It’s about helping your customers understand how your company is evolving.”

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UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far.

ChatGPT 86

ChatGPT Feedback Software Customer Experience Customer Feedback 86

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. In some cases, choosing an icon is easy, such as explaining to a user how to add a t-shirt to the favorites on an e-commerce shop.

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BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. Once development can be completed by AI tools, the problems they are designed to help solve will no longer exist.

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Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! We had plans to travel, to ski and mountain bike, and to devote some time to our learning goals. Instead of traveling and recharging, we spent a lot of time at home recovering. And maybe even finally take some time away. But alas, the year didn’t go as planned.

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ChatGPT Feedback Software Product Research Generative AI 198

The Product Coalition

DECEMBER 11, 2023

These insights empower creators to make informed decisions, enabling them to customize content that strongly resonates with their audience. AI provides critical insights into content performance, enabling strategic planning for impactful and engaging content. In doing so, the effectiveness and reach of the content are heightened.

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Data Visualization Artificial Inteligence Analytic Tools Research Software 119

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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Analytic Tools Data Visualization User Testing Reporting Tools 89

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot.

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UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

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UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. You can spend countless hours on laborious creation processes and still struggle to keep up with user demand.

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Data Visualization Analytic Tools Artificial Inteligence Generative AI 75

Mixpanel

APRIL 12, 2024

Ian should have no problem recognizing a builder when he sees one: Aside from his day job as Head of AI Governance Research at Credo AI , he founded the Ai Salon , a community focused on AI’s future impact that frequently hears from startup founders and other folks creating new AI products or ventures.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024. Every year is a year of disruption. But 2023 felt different.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

JULY 24, 2023

TL;DR A product launch refers to all of a company’s coordinated marketing efforts to bring a new product to the market. An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received.

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Product launches User Testing Product Research ChatGPT 78

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Why do you need to talk to a customer? Lots of that.

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UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This could result in time spent exploring human-centric problems without evaluating their practical AI solutions. However, working within these constraints is sometimes necessary.

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Product Research Research Software User Testing Analytic Tools 63

Userpilot

AUGUST 15, 2023

A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user.

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Product launches User Testing Feedback Software Research Software 76

Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Enter Horizon AI. What’s Horizon AI? And we’re just getting started.

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UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget.

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Feedback Software Analytic Tools Research Software Data Visualization 90

Andrew Chen

AUGUST 23, 2023

But in the past year, I’ve experimented with changing my workflow to incorporate a number of new generative AI tools — particularly ChatGPT. I wanted to share some experiences with what it seems to be good at, and what it’s not. And ChatGPT returns something that sort of makes sense?

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Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. AI lacks built-in context, so guiding it with detailed prompts is crucial. This not only improves immediate results but also helps in developing smarter AI systems over time.

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ChatGPT Reporting Tools Data Visualization Research Software 78

Gainsight

NOVEMBER 2, 2023

“I’m doing this alone and don’t have the time to create content, let alone good content. ” “I know videos and visual content perform better than text in many situations, but I don’t have the budget.” Here’s the thing: You don’t need a ton of content to get started on your customer education journey.

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UX Planet

JANUARY 29, 2024

Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Master AI Skills (Including ChatGPT) in My Forthcoming Training!

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Analytic Tools Systems Review Data Visualization ChatGPT 82

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 67

UX Studio

APRIL 11, 2024

Generative AI has taken the world by storm. Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. We set out to explore these questions by looking into AI design tools. AI design tools limitations 1. Image generated with DALL-E 3.

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Research Software Feedback Software Customer Feedback User Testing 77

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” ”   1/4 of the stories in last Tuesday’s New York Times business section were AI-related.     1.    

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Data Visualization Artificial Inteligence Technical Review User Testing 76

UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Create for me a filter section.

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ChatGPT UX User Testing Workshop 64

UX Studio

MAY 23, 2024

Now, AI tools are getting smarter and more sophisticated, offering personalized learning experiences and support for educators. With this exciting mix of factors, AI has the potential to revolutionize education, but it’s important to explore both the possibilities and the challenges that come with it.

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Education Research Software Reporting Tools Feedback Software 45

The Product Coalition

MARCH 25, 2023

Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers. This made me think it was time for a dedicated generative AI app for product managers. This made me think it was time for a dedicated generative AI app for product managers.

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Feedback Software Technical Review Development Team Review User Testing 113

Mironov Consulting

JUNE 25, 2023

Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.     (Probably doesn't work yet, or gives generically bad advice 100x faster than humans.)

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Weak Development Team User Testing Customer Feedback Customer Experience 127

Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. million and MAUs were up 8% to 482 million, an all time high.

Data Visualization 52

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UX Planet

FEBRUARY 1, 2024

Microsoft Bing Image Creator One of the most popular free Image AI nowadays. Microsoft Bing Image Creator Bing Image Creator is an image generator AI from a well-known company, Microsoft. It is recently improved and powered by DALL-E 3 which is developed by OpenAI , the same company who developed ChatGPT.

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Generative AI Technical Advisors Customer Experience Artificial Inteligence 52

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Avoid general questions, like ‘Which design do you prefer?’ What is a preference test?

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People-First Product Leadership

JULY 17, 2023

Often answers were informed based on the person’s past experience. Others began with “it depends” as factors such as context, resources, skills, and timing typically influence the best path forward. Reading is not enough - You get experience by navigating various situations. Remember the four prior steps.

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Userpilot

DECEMBER 21, 2023

Hosted by an ensemble of AI-generated voices, the show delves deeply into a new topic each week, offering listeners an insightful and innovative experience. The podcast’s range is impressive, covering everything from advanced machine learning concepts to more general interest subjects. Listen to TWIML AI podcast. #6:

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Research Software Artificial Inteligence Technical Review Technology 81

Crafty CTO

JUNE 28, 2023

Here’s how Mosaic describes themselves on their homepage : Generative AI for All Easily train and deploy generative AI models on your data, in your secure environment. These contributions were pivotal in the image generation space, setting Stable Diffusion on a different path from Dall-E. What Lit the Fuse?

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