Lenny Rachitsky

FEBRUARY 20, 2024

Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. In the public markets, there’s a growing separation between companies betting heavily on AI and those that aren’t. But you’re wrong. Even MrBeast is worried.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. We help software companies figure out how to grow their businesses, often from very early stages.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

The Product Guy

MAY 7, 2019

This cycle brought a lot of issues in terms of the company lacking innovation initiatives and extensive backlogs, in addition to causing huge amounts of stress for everyone involved. It is much better to think ahead and innovate to create products that fit into the bigger vision of the company. Step 1: Conduct a Competitive Analysis.

Roadmap 151

Roadmap Research Software User Testing Product Research 151

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. But it’s basically talking to each other, we just make sure that there’s always that open communication. There’s a ton of useful information throughout those conversations.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Business of Software Conference

JUNE 11, 2021

Just as Joel Spolsky’s news last week prompted us to take a look at some of the talks that showed how his thinking has evolved over the years, Dharmesh’s give an insight into how his learning as an entrepreneur has grown as his baby Hubspot has too. More companies die of co-founder conflict than any other cause.

Analytic Tools 59

Analytic Tools Data Visualization Customer Feedback Customer Experience 59

The Accidental Product Manager

APRIL 10, 2023

Now just exactly how could they go about turning this windfall into a profit for their company? When millions of people suddenly became sequestered at home, it may have become just the right time for this new product. The Roku product managers have pioneered new ad formats designed specifically for streaming video.

Product Management 65

Product Management Product Manager User Testing Reporting Tools 65

Split

AUGUST 25, 2020

Five years ago there weren’t many who thought feature delivery was or could be a product category, today it’s on fire. The largest financial institutions and media companies are turning to feature delivery platforms, and Split in particular, to power their product development. Want to talk? How big can it get?

Analytic Tools 78

Analytic Tools Customer Experience Data Visualization User Testing 78

Mind the Product

SEPTEMBER 14, 2018

But when companies don’t take the time to define what they mean by innovation they end up running programs that don’t have a clear direction or sense of what they are trying to achieve. In reality, no product falls cleanly into either category. So how do we take this spirit and use it to improve innovation practices within companies?

Customer Experience 167

Customer Experience User Testing Customer Feedback Product Research 167

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. But it’s basically talking to each other, we just make sure that there’s always that open communication. There’s a ton of useful information throughout those conversations.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. We will get the hard news out of the way first: what a good NPS (or Net Promoter Score) is depends on your industry. The good news: having a positive NPS score (0-30) means you are on the right track. Source: Userpilot.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Weak Development Team 80

The Product Coalition

MAY 7, 2020

It was the bottom of the recession , and two engineers from Purdue University decided it was an ideal time to start a company. We took a risk and committed 100% to designing, building and developing digital products for iOS while naysayers continued to chide Steve Jobs for entering the cellphone category as Blackberry owned the market.

Research Software 78

Research Software User Testing User Friction Product Research 78

The Accidental Product Manager

FEBRUARY 6, 2023

Our goal here is to use our product development definition to pick a price that will maximize revenue for our company while at the same time not scaring away our customers. The good news is that according to new research, it does. If we price them too low, our company will lose out on a lot of potential profits.

User Testing 65

User Testing Product Management Product Manager Customer Experience 65

The Product Coalition

MAY 7, 2020

I’ve worked in companies that have both roles, companies that only have project managers and companies that only have product managers. Why do so many companies have both? Do they work together to fight crime (aka solve customer problems) and make the world a better place? What skills do both roles share?

Weak Development Team 80

Weak Development Team Management Management Customer Experience 80

The Accidental Product Manager

SEPTEMBER 14, 2020

The good news for fast food product managers is that it appears as though even a global pandemic can’t keep U.S. Share prices for the category have rebounded along with sales. Companies across the industry have reported much higher average spending per customer lately as large orders for families have increased in frequency.

Product Management 65

Product Management Product Manager Reporting Tools Management 65

Usersnap

DECEMBER 8, 2021

When it comes to collecting feedback, things are even more entangled because it is usually stored in silos and not accessible to the team, or it’s hard to get to talk to a customer and collect unbiased feedback. We actually hold everyone at the company accountable for spending time with customers. Amir Movafaghi, CEO of Mixpanel.

Feedback Software 95

Feedback Software Data Visualization User Testing Research Software 95

Userpilot

JULY 13, 2022

Product Talk posts come from Teresa Torres, the Continuous Product Discovery champion. The Product Manager HQ Blog can bring new product managers up to speed on the most fundamental product management concepts. Product Hunt Stories include news, opinions, interviews, and how-to guides. Product Talk.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

UX Studio: Product Management

JULY 29, 2021

This might not seem like the most exciting news for you. “I Of course, the amount of choices you have depends on the boundaries of your imagination, but let’s break them down into three big categories: working for a big company, working for a startup, and going freelance. Working for a big company. Going Freelance.

Research Software 110

Research Software User Testing Product Research UX 110

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. But it goes into so much greater depth than we can talk about in an hour. There are 10 categories, 20 subcategories in this. And I live in Chicago.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Pragmatic Marketing

MAY 14, 2019

The answer is simple, if counterintuitive: Stop talking about your product. Instead, start talking about the problem your product solves. This is when customers notice your offer and understand the problem you solve … but also know of other, similar companies that claim to solve the same problem. Hurdle No. Hurdle No.

Product launches 70

Product launches Magazine Customer Experience Reporting Tools 70

Pragmatic Marketing

MAY 14, 2019

The answer is simple, if counterintuitive: Stop talking about your product. Instead, start talking about the problem your product solves. This is when customers notice your offer and understand the problem you solve … but also know of other, similar companies that claim to solve the same problem. Hurdle No. Hurdle No.

Product launches 70

Product launches Magazine Customer Experience Reporting Tools 70

Mind the Product

APRIL 30, 2018

Reporting has focused on social media, but I doubt it will stay in that category. Whether you work for a social media company or any other digital organization, it’s time to get ahead of the conversation on digital privacy by doing more to protect your customers. and Does this company have the ability to keep my data safe?

User Testing 82

User Testing Technical Review Research Software Data Visualization 82

The Accidental Product Manager

MARCH 8, 2021

However, just a few years ago a new option showed up: favored bubbly water. The leader in this market category was a brand called LaCroix. However, now things have changed for the company. A market for a new type of drink has shown up almost overnight. What We’ll Be Talking About Next Time. of the market.

Product Management 73

Product Management Product Manager User Testing Management 73

The Accidental Product Manager

NOVEMBER 29, 2021

and France’s Carrefour SA, fall into this category. As companies reconsider whether they ever want their employees to return to offices, more of this kind of real estate could also be available. The good news for product managers is that even as things change in our world, their customers are still shopping. Wakefern Food Corp.

Product Management 65

Product Management Product Manager Management Management 65

Userpilot

DECEMBER 18, 2020

The good news is, there are some pretty effective ways of bringing back disengaged users. The bad news is: there is no ‘one-size-fits-all’, cookie-cutter method. And if you feel you’d rather talk to someone about it than read a blog post and try to figure it out yourself – jump on a free call with our product expert!

User Testing 98

User Testing Customer Experience Analytic Tools Onboarding KPIs 98

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

NOVEMBER 16, 2021

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. The main different categories of in-app messages include: online chat, modals , tooltips , product tours , microsurveys , and product notes. Trial to paid.

Feedback Software 97

Feedback Software Messaging Onboarding KPIs Customer Communications 97

The Accidental Product Manager

DECEMBER 16, 2019

There are exciting product manager jobs and then there are the product manager jobs at the really big food companies. Yes, yes – the good news is that you’ll probably be a relatively successful product manager no matter what you do simply because the big food companies provide us with the products that we all know and love.

Product Management 86

Product Management Product Manager Management Management 86

Alchemer Mobile

JULY 16, 2019

Let the numbers do all the talking. Plus, over 80 percent of customers would purchase from a company that offers personalized experiences (Edelman). The key is to provide relevant information that’s broken down into category buckets such as: Introductory bucket : How to use the app in 10 easy steps? return on spend, and 1.6x

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

The Accidental Product Manager

MARCH 30, 2020

So let’s face it – a company can only charge so much for a cup of coffee. Perhaps we should take a moment and make sure that we all know what we’re talking about here. Dunkin had some good news lately when their same-store sales grew by 1.4%. What We’ll Be Talking About Next Time. Subscribe now: Click Here!

Product Management 65

Product Management Product Manager Management Management 65

Dear Strategy

JANUARY 20, 2020

Once I’ve decided what those are for my company, how do I then figure out how big any of those are in terms of revenue? In our definition, industry data includes any information derived from the overall industry space that a given company participates in. What sources might I go to in order to figure out how big my market is?”.

Marketing 52

Marketing Data Visualization Reference Definition 52

Mixpanel

MAY 20, 2020

Do you ever feel, as a product leader, that you’re unpopular in your company? The reality is that companies can’t afford to hit the brakes on innovation at any point —they should be accelerating on the execution of their roadmap to set themselves up for future success. For organizations that aren’t digital natives (e.g.,

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. In this talk, April is going to teach you the difference between selling and helping customers buy.

Research Software 64

Research Software User Testing Positioning Product Research 64

Pragmatic Marketing

DECEMBER 10, 2017

But I know that not all companies approach gathering feedback in this way. You may work at a company like this. But your company might not be using product management software yet. Then, you must make the agreed-upon method known across your company. It is hard to evaluate ideas when you do not know where you are headed.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Packed with clever tips, news, sightseeing and public transport info and more – all focusing on football.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Usersnap

AUGUST 20, 2021

Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process. From there, you can make decisions about what customers are telling you about your company and product experience. Non-insightful data doesn’t tell you anything new.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Mironov Consulting

OCTOBER 26, 2017

Your investors hired him to run the company for long-term value, but still thrash him every month about current revenue. It’s natural for them to apply their familiar mental models to the broader company-wide problem, to “use what they know.” An engineering budget has some natural categories as well.

Finance 95

Finance User Testing Analytic Tools Research Software 95

freshtrax

SEPTEMBER 26, 2019

BASE FOOD officially launched in April of 2016 in Japan and became Amazon Japan’s top seller of the year in the food category for 2017. market, we had the opportunity to sit down and talk with Michael Rosenzweig, the COO of BASE FOOD, at BASE FOOD’s San Francisco HQ about their entry into the U.S. and company structure.

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User Testing Startups Customer Feedback Feedback Software 73