The Product Coalition

MAY 24, 2023

The Journey of a Product: The Roadmap Queue the time travel music. As I take myself back more than a decade (I won’t really admit how long) to a time when I was but a green entrepreneur who knew very little about product management, I am sitting in a non-descript gray and blue conference room at a large consumer products company.

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Roadmap User Testing Feedback Software Customer Feedback 110

Mind the Product

FEBRUARY 27, 2020

She was involved in lots of customer-facing projects at both Burda and SAP, “my colleagues kept pushing me towards writing concepts and speaking to people”, but there came a time when she made a conscious decision to leave development and engineering behind and pursue a career in product management. A Friendly but International Audience.

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Consulting Travel Customer Experience Startups 105

The Product HQ

APRIL 20, 2024

Excellent leadership skills, a fundamental understanding of product management, and a strong portfolio of success are the recipe for success. At times, it also shows your potential for a product leadership role. Review customer feedback and study the latest market research to better understand your customers and their wants.

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User Testing Research Software Feedback Software Analytic Tools 52

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Leisa Reichelt, Head of Research and Insights at Atlassian.

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Technical Cofounder Fractional CTO CTO Coach User Testing 76

Product Innovation Educators

MAY 25, 2020

The strategies the Disney Head of Innovation used to bring products customers love to life. Last year I was at a product management conference in Orlando and the keynote speaker discussed leadership at Disney. We discuss a lot of topics about creating an innovation capability in a company and creating products customers love.

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User Testing Data Visualization Product Research Customer Feedback 83

ProductPlan

AUGUST 16, 2022

Sure, there’s the one-off request for a new addition to the product stack or travel for a product management conference. From better tool management and stack optimization to streamlined data analysis generating actionable insights faster than ever, product operations is a force multiplier for the entire product portfolio.

Data Visualization 64

Data Visualization Reporting Tools Feedback Software Product Research 64

ProductPlan

JULY 1, 2020

Still, it’s possible that corporate priorities shifted, resources were cut or reallocated, or customers demanded urgent updates that put previously scheduled items on hold. User behaviors changed a lot since January, so many of the key metrics companies and product teams care about have also been impacted. Reassert your leadership.

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Development Team Review Technical Review Customer Feedback Onboarding KPIs 87

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. Or as he is frequently heard to say – “It only works if it all works”.

Analytic Tools 109

Analytic Tools Research Software Data Visualization Government 109

Amplitude

OCTOBER 22, 2020

Is this the end of travel? At the Amplify 2020 conference—the largest (virtual) gathering of product and growth leaders in the world—Amplitude’s EVP of Product Sandhya Hegde moderated the panel “Growth in a Pandemic” with three companies that have seen massive growth in 2020: Shipt, Shopify, and Imperfect Foods. Take us back to March.

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Data Visualization User Testing Reporting Tools Customer Feedback 78

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 75

Research Software User Testing Product Research Workshop 75

PMLesson's Ace the PM Interview

APRIL 19, 2020

Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. Internalize Uber’s strategy and blend it with your customers’ needs. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. Internalize Uber’s strategy and blend it with your customers’ needs. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

NextBigWhat

AUGUST 2, 2019

Given that our participants come from different locations and geographies, the bootcamp will be done in a format which ensures minimal travel/operational efforts. 1-on-1 feedbacks on practical assignments helped set the right mindset towards product thinking. An extremely practical approach towards building great products. 200+ topics.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Intercom, Inc.

SEPTEMBER 12, 2019

Too often, our online architects fail to take into account differently abled users. Human-centered design, after all, should take everyone into account, not just the standard user. Most of the time, we design for the average able-bodied user, failing to consider what it looks like to those who sit outside this.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Business of Software Conference

MARCH 30, 2021

So I go to some conferences and teach myself. And he looked around, and there were lots of conferences for coders. And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. I like to learn. Mark Littlewood. Kirk Baillie.

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Weak Development Team Feedback Software Events Customer Experience 52

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. Numerous conferences later, talking with peers and reading many blogs like this only left with more questions than answers. including myself?—?went

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Product Management Product Manager User Testing Product Research 92

The Product Coalition

DECEMBER 11, 2018

Your own passion for the job and desire to show leadership, the feeling of being irreplaceable; these can be strong arguments to hang around way after you are truly needed. Steering development, smoothing user experience and optimizing sales are three tasks that are not necessarily conducted at different stages. Now, to your users.

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Analytic Tools Technical Review Data Visualization Customer Experience 60

Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. The More Things Change, the More They Stay the Same.

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Feedback Software Customer Experience Technical Review User Testing 45

Andrew Chen

NOVEMBER 1, 2018

The reason for this is that the steps for starting and scaling a new startup share many of the same skills as investing in a new startup: 1) First, we seek to understand the existing state of customer growth – including growth loops, the quality of acquisition, engagement, churn, and monetization. My continuing leadership in the field.

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Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Product Talk

JANUARY 9, 2019

I get invited to speak at conferences. Customers are an endless source of feature requests and complaints. I also speak at industry conferences. I research and write scripts for my conference talks. Industry conferences: I only speak at two conferences a year. I’m in a fortunate position.

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Product Research User Testing Webinar Travel 34

UX Studio: Product Management

FEBRUARY 26, 2019

Our team members love to travel and explore new countries, so we consider working with different clients around the globe a real gift. The first person to hold “user experience” in his job title, Don Norman joined Apple as a user experience architect in 1993. The fathers of the UX profession founded NN/g as a UX consulting firm.

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UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. So, it would really help if as we kind of go through this I can get some feedback from folks about what you’ve heard what you’ve done. Do we create any value for our business for our customers?

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

OCTOBER 29, 2018

Wade’s talk is followed by a mammoth Q&A – full of insights from someone who lives and breathes remote work. Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. million users and uh, yes, Zapier rhymes with happier in case you’re curious.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? This is a business conference. Upcoming Events.

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Weak Development Team Research Software User Testing Analytic Tools 40

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

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Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. Like many BoS speakers, Peldi comes to the conference every year regardless of whether he’s on stage. Few customers, happy. Video, Slides, & Transcript below.

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CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

MAY 7, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I see my Swiss jokes are probably not the best of this conference cause I’m putting everybody at ease who wants to make jokes. Maybe I’ve drawn this at the last BoS conference. Upcoming Events.

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Feedback Software Research Software User Testing Product Research 59

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. That turned into an agency because everyone wanted their version customized. The feedback I got when I was leaving was “we hired you because as a diversity”. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy (Founder, Product Culture) – Prioritization: Saying No To Good Ideas from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So things worth prioritizing – customer problems or jobs to be done.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Business of Software Conference

FEBRUARY 10, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Isa Watson (Founder/CEO, Squad by Envested) – Making Workplaces Work For Humans from Business of Software Conference. When I would travel, I didn’t ask for permission, I just did it. Transcript.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Gainsight

APRIL 7, 2022

Hear how Product can influence revenue-driving CS strategies, how your community can inform your roadmap, and many more valuable insights at the intersection of all three. We’ve filled the entire space with booths, showcases, and experiences that show off the exciting new technologies in customer success, product experience, and community.

Entertainment 105

Entertainment Travel Customer Experience Customer Feedback 105

Gainsight

MAY 10, 2021

If you haven’t signed up for our free virtual conference yet, what are you waiting for? Top Picks: Simplifying Customer Success Track. Spotlight: Lorna Henri, Vice President of Customer Success at Modern Health. Topic: Launching Customer Success Fast. Lorna is the VP of Customer Success at Modern Health.

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

Userpilot

MARCH 8, 2023

At Team Userpilot, 47% of us are female, including 44% of the leadership positions. Abrar Abutouq, Product Experience Manager Role: Product Experience Day-to-day responsibilities : I’m in charge of handling a wide range of customer issues and improving the product user experience, and making our easier for users to use and understand.

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User Testing Research Software Feedback Software Customer Experience 52

Gainsight

NOVEMBER 1, 2021

Last week, I had the pleasure of presenting at the Technology & Services Industry Association (TSIA) semi-annual conference, TSW 2021, which Gainsight proudly sponsors. Held in Las Vegas, I traveled to the event with Lane Holt, Director of Customer Success, and Denise Stokowski, Group VP of Platform Products and PX.

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Customer Experience Data Visualization Customer Feedback Enterprise 59

Centercode

DECEMBER 26, 2019

As we discover the myriad ways organizations are building and optimizing their Customer Validation (CV) programs, our team here at Centercode is devoted to developing content that’s inspiring and useful across departments, roles, and industries. Below is a roundup of our favorite pieces of Customer Validation content from 2019.

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