Intercom, Inc.

JUNE 9, 2020

These are all key components of a business resilience strategy, one that bolsters up a business that’s faced with challenges and sets it up for growth long-term. Here are a few of the strategies they shared and how you can apply them to your own business as you move forward. In March, McKinsey & Co. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Intercom, Inc.

MAY 13, 2021

We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward. You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. What do I love?'”

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

APRIL 20, 2019

What is Product Leadership?—?really? Photo by rob walsh on Unsplash With so many Product Management articles out there, let’s talk ‘Product Leadership’ for a change. Product Leadership is NOT necessarily about having the best Product Manager skills. you need to master professional and self leadership. Most importantly?—?and

Leadership 78

Leadership Agile Consulting Startups 78

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy.    (See omphaloskepsis ) Often the various departments are deadlocked , waiting for each other to make tough decisions. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Product Talk

MARCH 13, 2024

Himanshu Swaroop’s Advice: Get Everyone on the Same Page with Clear Strategy and Tactics Meet Himanshu Swaroop, Transformation Consultant. Himanshu Swaroop , a Transformation Consultant, shared his experience as an advisor at an insurance client where teams used to be set up based on functions.

Research Software 296

Research Software Weak Development Team Feedback Software User Testing 296

Sachin Rekhi

APRIL 12, 2020

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Roman Pichler

APRIL 19, 2017

Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Do regular research, attend trade shows and conferences, and consult journals, magazines, and user forums, for example. As Superman puts it, “You are much stronger than you think you are. Trust me.”.

Leadership 163

Leadership Weak Development Team User Testing Product Research 163

Modus Create

FEBRUARY 5, 2024

Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? However, that doesn’t mean every executive is jumping into AI without doing a little more strategy work.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Mironov Consulting

MAY 20, 2019

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. Growing others, strategy, air cover? What should my focus be?

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Bain Public

FEBRUARY 13, 2023

During the in person workshop, Paul will lead a group of early stage startup founders through the process of revisiting and assembling their value proposition, establishing their product mission and strategies, and completing their product roadmap. He is a pro in injecting strategies and tactics to monetize his client's businesses.

Roadmap 52

Roadmap Strategy Workshop Leadership 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Modus Create

APRIL 29, 2024

This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian. ” About Modus Create Modus Create is a digital consulting firm dedicated to helping clients build competitive advantage through digital innovation.

Customer Experience 69

Customer Experience Consulting Management Management 69

Modus Create

SEPTEMBER 19, 2023

Mike’s extensive expertise in sales leadership and digital transformation will further bolster our client service organization. He developed effective sales and marketing initiatives, directed digital strategy, and identified opportunities for revenue growth.

Reporting Tools 105

Reporting Tools Leadership Enterprise Consulting 105

Mind the Product

SEPTEMBER 18, 2020

A past ProductTank speaker, Lucia is a consultant and executive coach who specialises in helping organisations take a human-centred approach to evolve their ways of working. The post Lucia Adams on Burnout: the Signs, Symptoms, and Strategies appeared first on Mind the Product.

Strategy 124

Strategy Consulting Leadership 124

Product Innovation Educators

JANUARY 1, 2024

Our second book, Corporate Explorer Handbook , says that as management consultants and academics we don’t know all the answers. It’s only done with structure or process, not with leadership or culture. Most of the answers are in the field with the people doing this. You need that fire of an individual.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Strategy 98

Intercom, Inc.

MAY 18, 2021

Commissioning Forrester Consulting. A commissioned study by Forrester Consulting on behalf of Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , reveals how conversational experiences are fuelling customer retention and business growth for global companies. Enter Forrester.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

ProductPlan

FEBRUARY 1, 2021

Companies had to shift their product strategy. They had to shift their product strategy. We’ve also explored resilient leadership with ProductPlan’s CEO, as well. For Tan, that meant shifting her attention from innovative product leadership to financial analysis. We had never run a meetup digitally.

Product Strategy 64

Product Strategy Strategy Leadership Consulting 64

Bain Public

JUNE 4, 2020

As business advisors and executive coaches, we've worked with dozens of CEOs to help them build and grow their product leadership team as they scale their company. Getting external support, such as product management consulting, can help establish the product leadership team responsible for nurturing and guiding the product team.

Leadership 52

Leadership Analytic Tools Research Software Feedback Software 52

Mironov Consulting

APRIL 10, 2020

What : “Moving Up Into Product Leadership” remote workshop. The leadership career funnel and ways to signal your interest in “moving up” Who should attend? Our challenges demand fresh skills and organizational strategies, even as product-level work pulls us back into execution mode. Register here.

Workshop 83

Workshop Leadership Roadmap Product Management 83

Gainsight

APRIL 26, 2019

You’ll hear all about these trends beyond just the leadership question at Pulse, but I wanted to give you a sneak peek with this post. As CEOs and CS teams go through this transition, both sides are trying to determine the type of leadership needed for this “2020” phase. Click here to see the full Pulse 2019 agenda.

Leadership 79

Leadership Customer Experience Data Visualization Analytic Tools 79

Johanna Rothman

NOVEMBER 9, 2023

Strategy and Product Feedback Loops Many of my middle-management and senior leadership clients want certainty about future work. However, I don't do long consulting contracts—by design. But most of my business focuses on coaching, workshops, or consulting. Remember I said I don't take long consulting engagements?

Agile 96

Agile Product Research Feedback Loop Consulting 96

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). I admit that in the past, I have been soured on “strategy” as a discipline.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

ProductPlan

FEBRUARY 4, 2021

Companies had to shift their product strategy. They had to shift their product strategy. We’ve also explored resilient leadership with ProductPlan’s CEO, as well. For Tan, that meant shifting her attention from innovative product leadership to financial analysis. We had never run a meetup digitally.

Product Strategy 52

Product Strategy Strategy Leadership Consulting 52

The Product Coalition

JUNE 18, 2023

Photo by cottonbro studio on Pexels When I started Infinify, I told the world I am shifting to product consulting. I knew what I really wanted to do, and the way I understood the term ‘product consulting’ described it quite well. I talk about it a lot when I speak about product strategy and in the CPO Bootcamp.

Naming 130

Naming User Testing Feedback Software Weak Development Team 130

Mind the Product

JUNE 11, 2021

In this #mtpcon Digital APAC session, Product Leadership Consultant Rich Mironov explains how to prioritize ticket requests and define a strategy for dealing with misaligned stakeholders within an organization. As Rich points out, requests can come in various categories with different metrics and rationales.

Management 122

Management Management Consulting Leadership 122

Userpilot

APRIL 30, 2024

He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Marty Cagan is the founder of the Silicon Valley Product Group (SVPG), a consultancy firm that helps companies build successful products.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Books 96

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. The 12 lessons will cover the tactics, strategies and mindsets that underpin the 3 steps thinking. Where do I manage the roadmap?

Workshop 52

Workshop Leadership Document Roadmap 52

Mind the Product

DECEMBER 13, 2018

He works as a coach, consultant, and keynote speaker helping companies bridge the gaps between business agility, digital transformation, product management, and human-centred design. She also spent three years as VP Product at HotelTonight and has held product leadership roles at Prezi, Snagajob, and Eclipsys. Product Leadership.

Analytic Tools 150

Analytic Tools Workshop Data Visualization Government 150

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Amanda Ralph Product Management Consultant.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Innovation Educators

MAY 1, 2023

Before co-founding Product Growth Leaders, his product management consulting company, he was a Pragmatic Marketing lead instructor for over 15 years. Now he empowers product teams with training and coaching that remove the chaos from product strategy and planning.  26:42] How can senior leadership be involved in product ops?

Product Management 106

Product Management Product Manager Product Research Research Software 106

Userpilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

Mironov Consulting

JANUARY 3, 2020

What : “Moving Up Into Product Leadership” half-day workshop. The leadership career funnel and “should I want that?”. Our challenges demand fresh skills and organizational strategies, even as product-level work pulls us back into execution mode. Hosted by INDUSTRY. Where : LMHQ, 152 Broadway, New York City.

Leadership 52

Leadership Workshop Product Management Product Manager 52

Mind the Product

MAY 8, 2019

So when we got her on the line, we covered everything… including Japanese deployment strategies, Marmite and peanut butter, product leadership and team organisation, how companies scale, how to pick the right environment for you, and even her new book, Escaping the Build Trap. Quotes of the Episode. This place is a mess.

Product Research 167

Product Research Entertainment Leadership Startups 167

Mironov Consulting

JANUARY 3, 2020

What : “Moving Up Into Product Leadership” remote workshop. The leadership career funnel and ways to signal your interest in “moving up” Who should attend? Our challenges demand fresh skills and organizational strategies, even as product-level work pulls us back into execution mode. Hosted by INDUSTRY.

Leadership 52

Leadership Workshop Roadmap Strategy 52

The Product Coalition

MARCH 12, 2023

You are looking for a partner to join your team and take a significant leadership role. Photo by Mark Rabe on Unsplash When I started Infinify five years ago, I announced that I am offering product consulting services. We help them with their product strategy as well as building a strong product organization.

User Testing 109

User Testing Product Research Consulting Leadership 109

Nulab

APRIL 3, 2019

This time, our meetup theme was “Product Management, Strategy & Leadership” and it was a great pleasure for us to host our invited speakers: Jay Fong, Product Strategy Lead ( honestbee Singapore ). Giom Duquesnay, Enterprise Agile Coach ( Giom Consulting ). Mike Dickinson, Chief Product Officer ( Xendit ).

Leadership 44

Leadership User Testing Analytic Tools Data Visualization 44