Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews. out of 5 star reviews.

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The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. Enroll in our top-rated product management certification courses to do just that: 2.

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Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Data Visualization 91

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Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. Book a demo to learn about its engagement, feedback, analytics, and self-service features. Book a demo to learn more.

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Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We had a play with some of their tools to save you the trouble of testing them out yourself. We had a play with some of their tools to save you the trouble of testing them out yourself. We previously discussed them in our blog post about Pendo here.

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Data Visualization Analytic Tools Software Review Feedback Software 91

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Real-life examples of personalized customer service from fast-growing SaaS companies. Ask them for their feedback using in-app microsurveys. 7+ customer service personalization strategies.

Data Visualization 90

Data Visualization Feedback Software Analytic Tools Research Software 90

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

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Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

APRIL 20, 2022

Looking for ways to engage your SaaS users in a way that drives freemium to premium conversions more efficiently? Of course, there’s no one size fits all, but there are specific techniques that work well mostly because they have one thing in common. Keep in-app upgrade prompts contextual if you must upsell free users.

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Userpilot

JUNE 4, 2021

We’ve tried 5 of the biggest WalkMe alternatives over the last couple of weeks, and we wanted to share our in-depth feedback. Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Of course not.

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Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools. Should you go with big names like WalkMe or Whatfix ?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 93

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

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Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. ‘I thought it was a mistake,’ said the other. […] Indeed, the move turned the course of the game. It is our job to create computing technology such that nobody has to program. Think about it—what is AI best at?

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Userpilot

FEBRUARY 9, 2023

You will also know how to track and use it for your SaaS business. It helps your SaaS business understand customer behavior and take action to improve customer satisfaction and loyalty. Benefits of predictive customer analytics Predictive customer analytics can help you with several integral sides of SaaS businesses.

Data Visualization 86

Data Visualization Analytic Tools Customer Feedback Customer Experience 86

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. all the ingredients of a great startup experience!

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Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

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Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Cafe

APRIL 14, 2024

While there's a plethora of resources catering to aspiring PMs, the lack of advanced courses for senior PMs is a gap Moe Ali's Product Faculty aims to fill. Moe highlights that many successful PMs have participated and still participating in his courses, emphasizing their commitment to continuous learning and upskilling.

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Product Management Product Manager Customer Feedback Feedback Software 52

Modus Create

APRIL 27, 2020

Unlike many other frameworks, React is focused on a specific goal – view rendering – leaving software architects the flexibility to finely tailor the rest of the ecosystem. Allow yourself time to vet and review references. Minor code increments allow faster reviews and quick fixes. You can go bottom-up or top-down.

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Feedback Software Reporting Tools Technical Review Software Review 84

Gainsight

AUGUST 26, 2021

You don’t usually hear feedback about how your customer-facing teams are doing unless things are either going really well or, unfortunately, really bad. Your customer success platform is a powerful tool for collecting data and generating metrics from across your enterprise systems, pulling together information from sales to resource planning.

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 93

UserVoice

JULY 28, 2017

Here’s 3 steps you can take to start tackling your to-do list: Step 1: Get Organized With the Right Tool(s). But if you’re looking to mix up your day-to-day task tools, here are some suggestions. Task Management Tools for Product Managers. What it does well: It’s an extremely basic, simple solution.

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Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

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UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

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User Testing Feedback Software Research Software Data Visualization 66

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Everyone who joins your company brings new tools with them.

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Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Chameleon compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 91

Feedback Software Analytic Tools Product Research Data Visualization 91

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

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Userpilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 11, 2024

Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

JANUARY 29, 2020

If you have a complex tool that combines the features of several alternative tools, you know the pain of trying to convince your potential user that using your tool is better than using B + C +D + E. It combines the features of Yoast SEO (gives you feedback on SEO and readability), Social Media Scheduler and a commenting tool.

Feedback Software 53

Feedback Software Data Visualization Customer Experience User Testing 53

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. It would be best to consider your priorities and the functionalities you’ll need from the tool to get the job done.

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Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MARCH 3, 2022

Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. “Your resume is like a demo video, in that it gives quick hits and stats on why you are the best solution. Specialty technologies. One sprint is never enough to develop a great product.

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PMLesson's Ace the PM Interview

MAY 4, 2020

Enterprise Product Manager (IBM) I'm Kevin Wei, a product manager at IBM working on data integration tools. As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. As for internal messaging, we use the wildly popular Slack app. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Then you’re in the right place! Let’s dive right in!

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Analytic Tools Feedback Software Software Review Reporting Tools 52