The Product Cafe

APRIL 14, 2024

However, if you stay in this cycle, you will barely grow further and evolve enough to reach higher positions. While there's a plethora of resources catering to aspiring PMs, the lack of advanced courses for senior PMs is a gap Moe Ali's Product Faculty aims to fill. You need to understand the strengths of your team members.

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So Of course, it’s not that simple or clean.  If

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 85

Feedback Software Positioning Reporting Tools Strategy 85

The Product Coalition

JUNE 24, 2022

digital product management positions have never been more pervasive or idolized than they are right now. Apparently, what I don’t see is many articles aimed at helping people understand what the product manager position is actually like, and whether it is a good fit for them?—?personally. Let’s be real for a second?—?digital

User Testing 143

User Testing Analytic Tools Research Software Feedback Software 143

UX Studio: Product Management

MARCH 12, 2024

While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. The role is a combination of design and research team lead. years is eligible for the position. I raised my hand towards the end of 2020 and started in this position early in 2021.

UX 68

UX Weak Development Team User Testing Research Software 68

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Use YouTube marketing to reach relevant audiences Develop informative and engaging videos related to your product or industry.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

The Product Coalition

OCTOBER 5, 2021

Be with your team every day What they don’t tell you is that Product Management is not glamorous. Day-to-day you should be down in the trenches with your team, battling it out. Do whatever it takes to win You are the captain of your team, but you are also the navigator, the sniper, and the bandleader. Lesson #2?—?Do Lesson #3?—?Build

Product Management 141

Product Management Product Manager Weak Development Team Management 141

The Product HQ

MAY 10, 2024

With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. Be sure to check out our PM courses to get ahead of your competitors and stay on top of product management. Develop the Right Skills Certification in data PM develops the right skills.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. To my mind, these are the most important parts.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Intercom, Inc.

APRIL 23, 2019

That’s why we built Product Tours to assist with the job of user onboarding within your product, alongside our best-in-class in-app messaging and knowledge base products. So what makes an onboarding experience positive? A poor onboarding experience can lead to refunds or cancellations that you can’t afford. Start simple.

Onboarding KPIs 199

Onboarding KPIs User Testing Customer Experience Research Software 199

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

Business of Software Conference

APRIL 24, 2020

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. Learn how to ask your team the right questions, why trust is important, and why being nice can be a bad thing. My name is Claire Lew and I’m the CEO of Know Your Team.

Weak Development Team 40

Weak Development Team Vision Feedback Software Management 40

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Content creation : Generate persuasive and clear marketing messages that effectively communicate your product’s value. You may want to learn who your top competitors are, their value proposition , and their weaknesses.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. The team needs a new plan. Yes, of course, it’s when a top line number (like revenue, or active users, or otherwise) stops growing. There’s late evening phone calls and emergency sessions.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Userpilot

JANUARY 15, 2024

Develop a brand voice that resonates with users. Serious and formal tones are out; conversational and positive tones are in. Reassure users by sending a success message to show that you care. Get the demo to see how our team can help! Use positive language : In-app help sometimes sounds technical and cold.

UX 78

UX Customer Experience User Testing User Friction 78

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Book a demo with our team to learn more. Your sales team will be in overdrive.

Feedback Software 72

Feedback Software Research Software Analytic Tools Product launches 72

Userpilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. To evaluate your in-app messages, use flow analytics.

Product launches 80

Product launches User Testing Product Research Analytic Tools 80

Business of Software Conference

JANUARY 16, 2020

In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly. April Dunford (Founder/CEO, Ambient Strategy) – Positioning for Growth: How To Make Complex Products Obviously Awesome from Business of Software Conference.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. “How do you make sense of and identify the trends in the many conversations your team is having with your customers?” What does success look like?

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Userpilot

JANUARY 31, 2023

That starts with clear product positioning and unambiguous messaging. Next, you’ll want to focus on the signup flow : it’s important to create a positive first impression. a personal message on a welcome page ) and using engaging UX patterns like checklists, guides, and gamification.

Onboarding KPIs 89

Onboarding KPIs User Testing Analytic Tools Feedback Software 89

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. Positive vs negative friction. Not all friction is bad. How do you create friction logs?

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. For example?—?you’ve

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. They include: Close.io

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

APRIL 21, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Join the support team and answer a few tickets yourself.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Userpilot

JANUARY 29, 2023

Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP. If your users respond well to them, you can iterate on them and develop them incrementally.

User Testing 87

User Testing Product Research Framework Feedback Software 87

ProductPlan

FEBRUARY 28, 2019

As a product team grows from one or two individual contributors to a larger, more diverse team, it takes some work to ensure everyone is set up for success. Different personalities, styles, and expectations can create inconsistent experiences for others when dealing with the product team. Empowered and autonomous.

Weak Development Team 69

Weak Development Team User Testing Onboarding KPIs Product Research 69

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? Many well-established medium to large companies (more than 100 employees) out there struggle with communicating their brand message effectively. They establish what you stand for as a team.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Userpilot

JUNE 20, 2023

Creating a positive first impression with a warm welcome message and data-backed onboarding. Ultimately, your choice of testing method will depend on your goals, product development stage, and more. A warm welcome message goes a long way. Use a simple loading page message to fix expectation mismatch.

User Testing 85

User Testing Customer Feedback Customer Experience UX 85

The Product Coalition

SEPTEMBER 4, 2019

For example, a B2B product for developers might need a PO/PM with great technical skills while a pure marketing B2C product with low tech features might not. WEAK answer : he/she is speaking about a small topic and is not able to go deep into details about the subject or the learning process. WEAK answer : blurry methodology (or none!),

Weak Development Team 60

Weak Development Team Product Research User Testing Research Software 60

Userpilot

APRIL 21, 2024

This means that, while it does let you create interactive user guides , they will only be visible to your internal team members. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Spekit is an employee onboarding solution.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

User Testing 78

User Testing Product Research Feedback Software Customer Feedback 78