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Buy or build? Focus on the core product or innovate? Zendesk CTO Adrian McDermott's advice for scaling

The Review by First Round

Today’s episode is with Adrian McDermott, CTO of Zendesk. Since then, he’s led product management and engineering teams as the company has gone public and scaled to over 5000 employees. Adrian walks us through the origin stories of several Zendesk products, from the wins to the lessons learned.

CTO 52
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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

At TechEmpower , we’ve used LLMs as part of marketing strategies where you can find and classify companies, personalize outreach campaigns and have personalized drip campaigns. It plays a crucial role in product development too, where generative AI speeds up design processes, streamlines testing, and tailors user experiences effectively.

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Product Strategies for Non-Strategists

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. About The Product Mentor. Jonathan Berg Director of Product Management, Schoology.

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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams.

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Onboarding with the Amplitude Engineering Team: Q&A with Eric Wang

Amplitude

Eric Wang, a recently hired software engineer on our product engineering team, shares what it’s like to onboard with Amplitude’s engineering department. I’m a software engineer on the product engineering team. Learn more about the Engineering team at Amplitude. What do you do at Amplitude?

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Hiring a Head of Product | Rich Mironov | BoS USA Online 2020

Business of Software Conference

If you don’t have a Head of Product you may suffer from: narrow focus on engineer/development productivity; underpowered product management teams; customer benefits misaligned with actual features; and lack of a realistic product strategy. But it’s hard to hire a Head of Product.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Paul Adams , SVP of Product at Intercom. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies.