The Review by First Round

JANUARY 12, 2023

For our first episode of 2023, our guest is Mike Boufford , CTO of Greenhouse , an applicant tracking system and recruiting platform. Mike also refers to his First Round Review article in the interview, which we definitely recommend reading: Why This Engineering Leader Thinks You Shouldn’t Aim for Zero Regrettable Attrition.

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Startups CTO Software Review Systems Review 52

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

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Reporting Tools Data Visualization Research Software Weak Development Team 64

Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

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Technical Review Technology Systems Review Software Review 40

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

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User Testing Research Software Feedback Software Reporting Tools 150

Intercom, Inc.

FEBRUARY 22, 2022

That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . This level of velocity is a delight for both our customers and engineers, but introduces the potential for risky changes.

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Data Visualization Customer Experience User Testing Reporting Tools 118

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Balancing technology with a personal touch. I think it’s a balance.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Valerian Tech

MAY 30, 2023

They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

The Product Coalition

MARCH 23, 2022

We made key decisions based on the following considerations: ZB Enterprise’s Business model was to serve senior living homes; (a model to serve a B2C market did not offer the economies of scale due to a multitude of reasons beyond this article). In other cases, they might have to contract it out. This might require a partner strategy.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. There is so much knowledge in the sales CRM systems.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 85

Feedback Software Systems Review CTO Coach Data Visualization 85

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Modus Create

APRIL 10, 2024

Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Larry Fitzpatrick , Executive Vice President and CTO of OneMain Financial. Are there any ethical concerns about the use of AI?

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CTO Generative AI Technical Review Software Review 64

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

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Analytic Tools Research Software CTO Coach Fractional CTO 142

Innovatemap

JUNE 9, 2020

“The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. 10,000 calls were made the first week after the new system was implemented. “We Key Takeaways.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Technical Review Leadership CTO Coach Weak Development Team 274

Split

JULY 6, 2021

Regardless of whether you’ve built your own in-house feature flagging system or use an enterprise-grade feature flagging platform like Split, the approach here can save you time and reduce the “cognitive load” of adding and removing flags. Check out our fireside chat with Transposit CTO and co-founder Tina Huang and Split CTO Pato Echagüe.

Software Review 52

Software Review CTO User Testing Management 52

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. So what are the blind spots that are rampant in corporate security systems? Caught your interest?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

APRIL 17, 2019

So as business is becoming more real-time—information being collected and digested for immediate use in decision-making—the layers of abstraction between a CEO and the key stakeholders and systems must be reduced. In reviewing a feature. I meet with one to two feature teams a week to review their recent progress and the roadmap.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. The technology changes but the people don’t.”. Mike Duffy, CEO and Founder, CityBase , a technology platform for government payment systems and functions, provided additional perspective on story-driven innovation.

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Fractional CTO Technical Review Airlines Systems Review 40

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. The technology changes but the people don’t.”. Mike Duffy, CEO and Founder, CityBase , a technology platform for government payment systems and functions, provided additional perspective on story-driven innovation.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. The technology changes but the people don’t.”. Mike Duffy, CEO and Founder, CityBase , a technology platform for government payment systems and functions, provided additional perspective on story-driven innovation.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Innovation Educators

FEBRUARY 4, 2019

To explain how their system works and tips for implementing a partner program, Ed Krause joins us. He has global responsibility for developing cutting edge technology and competitive advantage for Ford by developing relationships and collaborative projects involving universities and partner companies.

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

Amplitude

FEBRUARY 26, 2018

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. Over the last year, we’ve developed a system for planning that allows us to get stuff done while avoiding all the pitfalls of conventional project planning. Deviate from the plan, and the whole thing can fall apart. goes into Customer.io

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Hutwork

MARCH 9, 2018

Melissa Perri , CEO of Produx Labs and Product Institute , learned the difference between a strategy and a plan the hard way—bumping heads with her CTO. It’s a “system of achievable goals and visions that work together to align the team around desirable outcomes.” Christense , Taddy Hall , Karen Dillon , David S.

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Article Feedback Software Research Software User Testing 82

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. So if AI is not machine thought, what is it?

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. And the response was overwhelming. The question was not, “should we do this?”

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Technical Review Software Review Systems Review Fractional CTO 289

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Author: First Round Review (or at least someone from there…). The best advice we heard at First Round’s CTO unconference. Author: Still unknown, but First Round Review again. This post was a great reminder to keep my own (and my hires’) resourcefulness in check. a leader within your market).

Article 81

Article User Testing Product Research Technical Review 81

TechEmpower - Product Management

SEPTEMBER 25, 2023

This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak. Developers seem unconcerned about bugs or system downtime. cto , infotech , innovation , product , project , saas

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Weak Development Team Software Review Development Technical Review 104