Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Why should you collect event data?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Intercom, Inc.

AUGUST 12, 2020

Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprecedented volume of enquiries and issues. Sophisticated reporting for valuable insights. Handling complex queries.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Customer Feedback 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? Let’s go over how you can effectively use the GSM process to improve your user experience. Originated at Google, the goals-signals-metrics (GSM) process helps a product team create a smooth user experience.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Heap vs Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 31, 2022

to bring in customers. Product conversion is when users perform a desired action on a product or website, such as subscribing or using a specific feature. Product conversion is when users perform a desired action on a product or website, such as subscribing or using a specific feature. Understand the customer journey.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Reveal

DECEMBER 6, 2023

This article aims to serve as a guide to understanding the benefits and competitive advantages of OEM analytics, offering valuable insights into selecting the right OEM analytics solution. Leveraging white labeling OEM analytics solution allows you to customize visual components such as colors, fonts, and logos. What Is OEM Analytics?

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Reveal

AUGUST 24, 2022

Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own. Table of contents: What is drag and drop analytics?

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

The Product Coalition

JUNE 9, 2022

Active App Users You can segment and track active app users by: DAU: Daily Active Users?—?the MAU: Monthly Active Users?—?the Weekly active users (WAU) and Daily active users (DAU) on the UXCam Dashboard. Downloads App downloads show how many people downloaded your app in a certain period of time.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Reveal

JANUARY 9, 2023

An Independent Software Vendor (ISV) is a business or an individual who builds, develops, markets, and sells software solution/s to be consumed by end users. One of the primary benefits of embedded analytics is the competitive edge that it provides to both software providers and end users. Improve User Experience.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Feedback 98

Indicative

JANUARY 6, 2021

We released a complete overhaul of our user experience with a focus on fresh design and improved usability. We more than doubled the size of our customer base and reached new heights in query activity. Check out our latest improvements below: CSV Download for Events, Event Properties, and User Properties.

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Data Visualization Customer Experience User Testing Customer Feedback 116

The Product Coalition

MARCH 15, 2023

To get your onboarding process right, you need to monitor performance and adjust parts of the process to give your users a better experience. The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Reveal

JUNE 15, 2023

Making Reveal accessible to all types of business users, regardless of their experience and expertise, has always been our priority. With an architecture that provides flexibility and no added requirements, with Reveal, you can quickly integrate analytics into your application, keeping up with customer demand.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

OCTOBER 29, 2021

It’s one of the most popular visualization tools on the market that helps decision-makers make refined graphs, reports, and dashboards, and take the best case decisions faster. Chartio reported that 280,000 users have created 10.5 million charts for 540,000 dashboards pulled from over 100,000 data sources. Or it used to be.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

NOVEMBER 26, 2023

CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages. You can better understand user behavior and track drop-off points, improve the customer journey (and therefore conversion rates), and sync up better with your marketing function, to name a few.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. TL;DR Amplitude Pathfinder is designed to track the various paths users take through your product that lead them to conversion.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Experience 105

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants.

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Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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Feedback Software User Testing Customer Feedback Data Visualization 52

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. Start from a Strategic, Customer-Centric Perspective.

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Data Visualization Research Software Customer Experience User Testing 140

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? A small number of customers could be your main contributors to revenue and have the highest growth potential. Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. What is Customer Segmentation?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Reveal

MARCH 9, 2023

When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers. Using an embedded analytics SDK with APIs to deliver a custom experience. This can negatively impact the user experience of the application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Reveal

MAY 16, 2023

Reveal Embedded Analytics In today’s data-driven world, integrating dashboards and analytics capabilities directly within SaaS applications is a must. BI tools such as graphs, charts, and dashboards also have the ability to improve data literacy across an organization. then((dashboard: any) => { var revealView = new $.ig.RevealView(“#revealView”);

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Gainsight

APRIL 5, 2022

These giants are constantly adding, upgrading, and maintaining multiple product offerings while balancing a loyal customer following. Although multi-product companies have the chance to reach a broader range of customers, they also face common challenges as they grow. Users are forgotten. User expectation gaps emerge.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Reveal

AUGUST 15, 2022

SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. And we don’t mean just basic charts and visualizations displaying your data insights, we’re talking about advanced analytics capabilities, including dashboard linking, statistical functions, machine learning , and more.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

NOVEMBER 17, 2021

This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. There’s a lot to consider, and getting the right (or wrong) digital adoption platform can have a massive impact on your product adoption rates and user engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Revulytics

JANUARY 30, 2018

This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. You’ll quickly see trends and understand user behavior without additional customization. Easy-to-use dashboards let you align product and marketing strategies.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Reveal

SEPTEMBER 2, 2022

Embedded sales analytics dashboard examples. It provides valuable insights into the performance of your product/service, market opportunities, sales forecasting, and more directly in the context of your user’s workflow. When you have achieved that, you can also upsell and cross-sell to these existing customers more easily.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. Converting large numbers of trial users into customers.

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Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. Chameleon for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

eG Innovations

MAY 17, 2022

Recently, there has been a lot of interest in AVD (Azure Virtual Desktop) technologies to support users working from home, to scale VDI capacity dynamically, and even as backup for VDI deployments on-prem. AVD is Reaching Customers Traditional VDI Struggled to. Close to 50% of deployments have less than 250 users.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

Recently, there has been a lot of interest in AVD (Azure Virtual Desktop) technologies to support users working from home, to scale VDI capacity dynamically, and even as backup for VDI deployments on-prem. AVD is Reaching Customers Traditional VDI Struggled to. Close to 50% of deployments have less than 250 users.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52