Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Ready to begin?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Let’s dive right in!

Data Visualization 89

Data Visualization User Testing Customer Experience User Experience 89

Piyanka Jain

SEPTEMBER 18, 2020

For the past decade, in nearly every conference, the #1 problem cited by analysts and their managers has been the same: their team built the best possible model (read: analysis, dashboard, report, predictive model) but people are not using it. Why are they requesting that dashboard, analysis, or model? or they simply don’t trust you.

Data Visualization 195

Data Visualization Customer Feedback Analytic Tools Reporting Tools 195

The Product Coalition

JULY 1, 2022

If you’re looking to present your hard work to stakeholders, justify a product decision, or check the health of your app, you’re in the right place. Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. which is 100% FREE for you to try btw ?—?so

Data Visualization 107

Data Visualization KPI Analytic Tools Research Software 107

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. Deciphering the patterns hidden within the data will help you drive product improvements and enhance user satisfaction. Sending surveys to specific user segments.

Data Visualization 81

Data Visualization Feedback Software Customer Feedback User Testing 81

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Design an intuitive user interface.

Customer Experience 88

Customer Experience User Testing Research Software Feedback Software 88

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 95

User Testing Customer Experience Customer Feedback Analytic Tools 95

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! to iterate retention strategies and reduce churn.

Data Visualization 92

Data Visualization Customer Experience User Testing Customer Feedback 92

Reveal

NOVEMBER 1, 2023

Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Whether you’re dealing with customer demographics, supply chain logistical management , financial data , or presenting to executives, clients, or colleagues, you can adapt the visualization to align with their needs.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Analytic Tools 90

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 90

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool. Here’s why.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. What are customer needs and wants?

Data Visualization 91

Data Visualization Customer Feedback User Friction User Testing 91

nulab

JANUARY 15, 2020

A digital dashboard is a place where someone can view lots of data at once. If it’s done well, it helps users glean quick insights and informs data-based decisions. These full-screen displays can feature charts, graphs, maps, lists, gauges, and more to help users quickly make sense of complex data. Source: Moz.com.

Data Visualization 101

Data Visualization Dashboard Analytic Tools Reporting Tools 101

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. To get resources, you need to justify the investment.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

MAY 30, 2024

Eric Ries’ approach emphasizes iterative product development, validated learning, and a focus on customer feedback. By focusing on real customer feedback and adapting continuously, companies can develop sustainable businesses more effectively, whether they’re new ventures or established enterprises.

Webinar 89

Webinar Books Data Visualization Feedback Software 89

UX Studio

MARCH 1, 2024

Let’s imagine, for example, that AI would relieve us of the tiring task of transcribing hours of interview recordings or that it would sift through huge data sets and generate insights and visualizations within seconds. Since the tool was not aware of the research objective, it highlighted this part as one of the most important insights.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Usersnap

AUGUST 26, 2021

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 92

User Testing Research Software Analytic Tools Feedback Software 92

Userpilot

JUNE 4, 2024

The right interaction design principles can help you create intuitive, user-friendly product experiences that drive long-term retention. TL;DR Interaction design is the practice of designing digital products and interactive systems with a focus on user behavior. Create a visual hierarchy in the user interface. Let’s get started!

Data Visualization 82

Data Visualization Feedback Software Research Software Analytic Tools 82

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. By delving deep into the data and insights about your customers’ preferences, needs, and buying patterns, you can make informed decisions to drive growth and maximize customer satisfaction.

Data Visualization 79

Data Visualization User Testing Customer Feedback Analytic Tools 79

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. While it’s not possible for customer churn to be zero, you can always keep it at an acceptable level by adopting the right tactics.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Feedback 92

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Too often, unfortunately, valuable business data is obscured by a bad presentation. Dashboards and analytics are only useful when users can understand them. What is dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users.

Analytic Tools 88

Analytic Tools User Testing Customer Feedback Feedback Software 88

Usersnap

JULY 27, 2020

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the needs and new ideas from your customers. We at Usersnap believe the voice of customers should be the driver of product development. allows you to track customer requests timely in a streamlined fashion.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 208

Research Software Feedback Software User Testing Customer Experience 208

UX Studio

APRIL 11, 2024

Some of these AI design tools provide customization options, but they are fairly limited: a few font options and some styles. AI design tools cannot consider deeper context For now, AI design tools mostly react to prompts that provide details about the style, device, and specific features within an app, such as a dashboard.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Closing the customer feedback loop. provides a scalable way for brands to close their feedback loop. Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Customer Feedback 91

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Usersnap

MAY 26, 2020

Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. And what did you expect?”

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Userpilot

JANUARY 29, 2024

An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. TL;DR SaaS UX design is a process of creating a smooth and pleasant user experience for SaaS products. You can also use social proof to reassure users. What is SaaS UX design?

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99

Userpilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. Plus, it also helps gain valuable insights on how to enhance the customer experience and improve user retention. Collect user feedback to understand what they think of a new feature.

Data Visualization 81

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 81

Userpilot

OCTOBER 6, 2022

One processes the data while the other uses data to develop solutions that meet user needs. They can also use them to identify the best ways to guide users to value. A data PM can use UX analytics tools to record and analyze user behavior in-app to optimize the UI. mapping user personas and customer profiles.

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools User Testing 89