Customer Feedback Development Team Review Presentation Roadmap 
The Product Coalition
AUGUST 15, 2023
A Tale of Two Roadmaps — And Why You Can’t Succeed With Only One “There is no one-size-fits-all product roadmap. A roadmap can and should look different depending on the situation. Todd Lombardo Once upon a time, in a city like yours, two versions of a roadmap emerged. But within this complexity lay its charm.
ProductPlan
NOVEMBER 11, 2019
There are many ways to build a roadmap and many types of roadmaps you can make. Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Gather consensus around goals.
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The Product Coalition
FEBRUARY 24, 2021
Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.
Gainsight
MARCH 19, 2020
And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. We presented via audio and slides on a web meeting. But here we are.
Intercom, Inc.
DECEMBER 2, 2021
From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.
ProductPlan
JUNE 1, 2023
Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. But are you solving for actual customer problems? Where are product teams getting their feature ideas? Why do product teams become feature factories?
Intercom, Inc.
DECEMBER 9, 2022
And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”
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