Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty.

Feedback Software 98

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Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product.

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Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. UX Researcher , Sr. Trista Rowan , Sr.

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Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 74

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Mind the Product

JANUARY 23, 2019

The founder and CEO of NYC-based Motivate Design, Mona Patel , first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club. She spoke about running a scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process.

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UX Studio

OCTOBER 4, 2023

No one can debate the growth of its opportunities, and if we look closely enough, we can see its significance in different fields of product design as well. The trend also landed in UX writing some time ago, and well, it is definitely here to stay. UX Writing is Essential It is just essential to have good copy in a digital environment.

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Artificial Inteligence UX Research Software Data Visualization 72

Userpilot

MARCH 10, 2022

Do you know that even a 5% increase in user retention can boost your profits by 25-125%? Since SaaS businesses are subscription-based models, most of the revenue comes from repeat purchases, i.e., user retention. Thus, improving user retention can help you boost revenue growth. What is user retention in SaaS?

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Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

OCTOBER 11, 2022

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. It follows the customer activity outlined above. Increase product stickiness.

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Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user.

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Feedback Software Research Software User Testing Customer Feedback 98

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? How do we make improvements to our sites without annoying our users? Well, you would likely begin by contacting your users and telling them that you plan to make a change to your site.

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User Testing Customer Feedback Customer Experience Research Software 93

UX Studio: Product Management

APRIL 3, 2018

I love designing healthcare UX. We at UX studio have a long history with healthcare UX. Healthcare UX Challenges. But not only doctors take care of our health; we can choose from many digital products helping us perform and live better. Top six trends and the UX challenges they bring.

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UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our team of skilled UX experts at UX studio has all the expertise needed to create a world-class digital design. UX studio 2. Top 9 Digital Design Agencies 1. BASIC/DEPT® Agency 3.

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freshtrax

NOVEMBER 3, 2023

In this article, I will present three of these insights. The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. It all starts with a vague theme, and then you decide on the direction through research and analysis.

User Testing 59

User Testing Product Research Customer Feedback Entertainment 59

Mind the Product

FEBRUARY 13, 2018

Data and data products have been part of my professional career for a long time – from advising telco providers on how to use data to create new business some 10 years ago to my present-day role as chief data economist at digital transformation specialist Inovex, helping clients to discover and implement data products.

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Data Visualization Product Research User Testing Reporting Tools 94

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .

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Consulting Research Software Reporting Tools User Testing 86

Innovatemap

DECEMBER 20, 2023

As we wrap up 2023 (see what we did there), let’s give credit to the products, podcasts and people who inspired us at work, home and everywhere in between. From insights keeping us informed on product trends to friendly competition around the Village Table, here’s a list of a few favorites from our team.

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Research Software Customer Feedback Entertainment User Testing 52

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

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Education Research Software Feedback Software User Testing 74

Centercode

APRIL 11, 2019

Whether it’s the rise of AI, CI/CD, or DevOps, the lines between testing and development are blurring. But as testing methodologies evolve and bleed into development, professional testers are questioning how this evolution will affect their role in product development. Many people are jumping on the test automation bandwagon.

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User Testing Feedback Software Product Research Testing 64

Usersnap

APRIL 15, 2020

Roger Dooley , the author of Friction and Brainfluence , is an expert in behavioral science and customer experience. He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. Q: Friction in the customer experience causes drop-offs, what are some ways to identify and measure friction?

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Feedback Software User Testing Customer Feedback Customer Experience 52

UX Studio

JANUARY 30, 2018

Gamification in UX predates what we thought of as its beginnings. UX” falls in the same category, as Donald Norman mentioned the term “user experience” for the first time in 1993 (when he changed his title from User Interface Architect to User Experience Architect). “UX” Productivity. Not really.

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Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products. Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

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The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

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Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature?

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Product Research Research Software Feedback Software Customer Experience 37

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. Prioritizing Features is Smart Product Development . Device Experiences. Device Ecosystems.

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Mind the Product

DECEMBER 29, 2016

2016 was a year when the product management community grew significantly and continued to mature. Was it insight, opinion, guidance on how to get the best out of colleagues or to make your voice heard, career advice, best practices, or something more fundamental? How do product owners get their development teams to love them?

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Technical Cofounder Data Visualization Feedback Software User Testing 112

Mind the Product

DECEMBER 27, 2016

Mind the Product and ProductTank were founded on the importance of sharing stories between product managers in order to further our craft, so we love recording those talks and sharing our speakers’ hard-earned lessons with everyone else in the product community. Your Product is Already Obsolete – How to Survive.

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The Product Coalition

JUNE 7, 2019

We tend to reflect the careers of aspiring tech professionals who aim to complete the transition to Product Management. There are, however, other alumni who take the course even though they already are Product Managers. Product School’s course allows them to revitalize Product Management teams, taking their skills to the next level.

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Data Visualization Customer Experience Analytic Tools Customer Feedback 60

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product.

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Onboarding KPIs Feedback Software UX Data Visualization 98

Balsamiq

DECEMBER 11, 2017

Amy served as the instructional designer and content author and Joe worked as a developer and UX specialist. Amy and Joe used Balsamiq to pass wireframes back and forth with edits before Joe finalized them in a low fidelity prototype for testing with stakeholders. Entertain fantastically bad ideas with your team mates.

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User Testing Weak Development Team Product Research Feedback Software 75

Balsamiq

JANUARY 23, 2018

We discovered him through his entertaining and informative video called "Wireframing With Balsamiq for Copywriters Who Don't Suck.". The level of data we are able to collect on customers is constantly improving, and the tools for measurement are getting more and more accurate as prices continue to come down.

Data Visualization 74

Data Visualization Analytic Tools Research Software User Testing 74

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. At Intercom, we think content designers work best when they work deeply on a product.

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User Testing Research Software Feedback Software Analytic Tools 209

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? Now I lead a team of three UX researchers.

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The Product Coalition

MAY 21, 2018

Since then, I have been also working with the development of digital products and, being pretty enthusiastic about both, I can’t help seeing a strong connection between them. We, as Product People, are fascinated by growth and the impact of our work. Revolution, by definition, means abrupt and radical change?

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Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

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Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

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