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The Best of Everything Handpicked for PMs

The Product Cafe

We've been following them for a long time and are really grateful for their unique insights. Daniel Dalton Recognized as a 'One to Watch' by the Product-Led Alliance and a prominent speaker at Product School. He is celebrated for his innovative approach to product design and growth. I totally get you!

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The Ultimate List of Product Experience Resources for 2022

Gainsight

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. As the category creator of customer success and the definitive thought leader, this list is filled with the help you need to deliver the ultimate Product Experience for your customers. Product Led Growth.

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The 13 Proven Customer Retention Strategies For SaaS Companies [A Guide]

Userpilot

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. What We’ll Cover In Our Customer Retention Guide. TL;DR- 13 Customer Retention Strategies.

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The Path Beyond CSM

Gainsight

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. Let’s begin with what makes you unique as a customer success professional. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Core CSM competencies.

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InnovateWRAPPED: Our Favorite Books, Resources and Tools of 2022

Innovatemap

LOVED: How to Rethink Marketing for Tech Products. Tina Hafer called this a “must-read for product marketers and product company leaders.” Martina joined Tina on the Better Product Unlock Product Marketing podcast series to share her product expertise. Martina Lauchengco. Founder Brand.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. That’s a product tour , and you should avoid those.

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Product Management 101 — Crash Course in Product Management (Introduction)

The Product Coalition

To close this knowledge gap, I thought it would be a good idea to develop a platform to provide resources for people looking to learn Product Management. To start with, I wrote this handbookProduct Management 101 ”. You would be interviewed by one of the Product Experts (contributors to Product Monk).