The Product Coalition

SEPTEMBER 28, 2022

Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions. There’s no separate ‘product strategy’ from company strategy?—?strategy strategy needs to be cross-departmental. Poor strategy is everywhere?—?you

Weak Development Team 123

Weak Development Team Product Strategy Strategy Product Research 123

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Contact with churned customers. Better data.

Feedback Software 129

Feedback Software User Testing Research Software Customer Feedback 129

Product Innovation Educators

SEPTEMBER 4, 2023

A four-layer framework to create a winning product strategy Today we are talking about creating product strategy. Bob is the author of the book Creative Strategy Generation. I first heard of Bob when he was the president of Sequent Learning, the product management training company.

Product Strategy 121

Product Strategy Strategy Weak Development Team Framework 121

Userpilot

FEBRUARY 13, 2024

Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights. What is a product webinar? You'll learn: The strategic value in gathering customer feedback.

Webinar 95

Webinar Data Visualization Analytic Tools Feedback Software 95

ProductPlan

JUNE 29, 2023

More recently, we’ve helped you crowdsource new ideas from customers and stakeholders alike , and create a consistent GTM process for every new launch. Now, we want to help you capture your product strategy. Today, we are launching the Open Beta for a new strategy space in ProductPlan.

Product Strategy 77

Product Strategy Reporting Tools Strategy Feedback Software 77

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust? Why is user trust important in UX?

User Testing 87

User Testing Customer Feedback Customer Experience UX 87

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? And where do you start?

Data Visualization 84

Data Visualization User Testing Customer Experience Analytic Tools 84

The Product Coalition

JANUARY 27, 2024

Failure to do so can lead to significant friction between product teams and other departments within the organisation. I will share my insight about the implications for the product team for both cases. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability.

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

UX Studio: Product Management

SEPTEMBER 29, 2023

Your product strategy is already bulletproof — just make sure you’re not making any of these mistakes. Learn 5 examples from my career where strategy went haywire and my tips on how to avoid these situations. I’m Sándor, a product lead and former product designer with 5 years under my belt.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

Roman Pichler

MARCH 12, 2024

But this taught me an important lesson: There is no point in worrying about the product details if a sound product strategy is missing. As helpful as a product strategy is, it’s not enough. To ensure that the right technologies are applied, you’ll benefit from using a technology strategy.

Research Software 282

Research Software Technology Strategy Artificial Inteligence 282

UserVoice

JUNE 5, 2017

As the cliche goes, “the customer is always right.” Unfortunately, most customers can’t agree on what exactly they want. Today’s customer profile most likely doesn’t encompass everyone you plan to serve a couple years from now. That’s why customer feedback is only one ingredient in your product strategy and planning process.

User Testing 159

User Testing Customer Feedback Feedback Software Data Visualization 159

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions.

Data Visualization 88

Data Visualization Feedback Software Research Software User Testing 88

Userpilot

OCTOBER 6, 2022

The data product manager role dates back to the early 2000s when companies realized they needed dedicated data professionals. Data product managers are responsible for collecting, analyzing, and sharing data within the organization in accessible ways to inform product strategy. What is data product management?

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools User Testing 89

Lenny Rachitsky

MARCH 7, 2024

Brought to you by: • WorkOS —The modern API for auth & user identity • Eppo —Run reliable, impactful experiments • OneSchema —Import CSV data 10x faster — Ray (Jiayi) Cao is the global head of product strategy and operations for monetization product at TikTok.

Strategy 83

Strategy Product Strategy Advertising User Testing 83

The Product Coalition

MARCH 2, 2022

and actively engaging their customers to find that fit. Pretty soon, it becomes apparent that the founders cannot keep up with the customer engagement activities they once did. This is most likely the point where others will come on board to handle several functions, customer engagement being among them. It’s a fair question.

User Testing 134

User Testing Customer Feedback Customer Experience Research Software 134

Mind the Product

APRIL 6, 2020

Without it, product teams become feature teams focused on outputs and not outcomes. We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together. What aligned roadmaps and OKRs together was the product strategy.

Product Strategy 110

Product Strategy Strategy Feedback Software Customer Experience 110

Userpilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? Customer retention surveys are the lens through which you can see how people are feeling about your brand. The goal is to get valuable insights into customers’ needs and use this information to improve retention.

Product Research 92

Product Research User Testing Feedback Software Customer Experience 92

ProductPlan

APRIL 17, 2024

During the conference, I immersed myself in the world of product and attended various sessions that provided me with unique perspectives. The learnings from the presentations were applicable to my role and relevant to the problems and themes that our users face on a daily basis. Customers want to know: is this brand safe?

Customer Experience 83

Customer Experience Feedback Software Customer Feedback User Testing 83

BrainMates

NOVEMBER 22, 2022

5 Steps to Product Strategy. As product management evolves into a critical strategic function in organisations, its effectiveness in driving both customer and business value will increasingly depend on – and be influenced by – people outside the product team. But having a product strategy is only half the battle.

Product Strategy 59

Product Strategy Strategy Customer Experience Product Research 59

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the perfect world, there is time to talk with a wide range of users , including existing users, potential users, and also users who have churned.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

ProductPlan

MARCH 21, 2024

Calling busy product professionals! We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. We compiled insightful responses from over 1400 product professionals worldwide and analyzed them to spot the latest trends.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Userpilot

NOVEMBER 23, 2023

The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 85

Feedback Software Analytic Tools Product Research User Testing 85

Roman Pichler

SEPTEMBER 11, 2023

A first step to form effective product teams is therefore to identify the products in your organisation. But what is a product? I view it as an entity that creates tangible value for users and possibly customers as well as the business. The former is achieved by solving a problem or by providing a specific benefit.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

UX Planet

FEBRUARY 1, 2024

Understanding the diverse needs of your potential users. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Are you ready?

User Testing 95

User Testing Feedback Software Customer Feedback Customer Experience 95

Userpilot

MAY 9, 2024

In this article, we’ll go over the key features of Amplitude, weigh its pros and cons, and present compelling alternatives that may be better solutions for your business needs. Userpilot is a product growth and digital adoption platform for enterprises designed for user onboarding, feature adoption, and customer churn reduction.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Our guest is Dr. Lilac Muller, VP of Product Management at Kymeta Corporation. 8:36] How do we create a customer use case?

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. What outcome did it achieve for the user and the customer?” I’ve seen too many product leaders dig in, call out faults, and leave it at that.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Amplitude

MAY 30, 2020

The best product strategies exhibit a deep understanding of customers. They reflect how customers get value out of your product. Insights—gathered from quantitative and qualitative data—are foundational for business growth. Simply gathering insights is not enough, though. This is true in marketing.

Data Visualization 75

Data Visualization Information Product Strategy Feedback Software 75

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

DECEMBER 7, 2021

Customer-oriented marketing means tailoring your marketing strategy to fit your customers’ needs first, rather than focusing on your business goals only. With a customer-centric marketing strategy, you can improve your customer experience and easily drive product growth by helping new and existing users discover more value.

Feedback Software 90

Feedback Software User Testing Research Software Customer Feedback 90

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics. AI is becoming pivotal in product management.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 85

ChatGPT Data Visualization Onboarding KPIs Research Software 85